1. You are viewing our forum as a guest. For full access please Register. WindowsBBS.com is completely free, paid for by advertisers and donations.

General OS trouble (Windows Update, etc)

Discussion in 'Windows 7' started by WorldBuilder, 2012/05/27.

  1. 2012/05/27
    WorldBuilder

    WorldBuilder Well-Known Member Thread Starter

    Joined:
    2005/03/28
    Messages:
    140
    Likes Received:
    1
    Hi all,

    Typing away on an Acer netbook. This is a coworkers who asked me to look at. When I got it, it was sjowing all the signs of virii. The Windows Updae service wasn't running, and all the device drivers for all the NICs were gone.

    Well, in short I got that fixed and have internet access now. However, a great many services stillare "not" running, even though they say they are. I have run MalwareBytes and Kaspersky and found NOTHING. Clean as a whistle, this thing. I've even run a CHKDSK and SFC scan. No issues.

    And yet, it's slow, Windows Update won't run (tells me the service is not started even though the services list says it is), the battery won't charge past 34% (supposedly), and in general it's just acting weird.

    I've run CCleaner. I've found NO virii. And it IS working. Just questionably. Any thoughts? Thanks!
     
    WorldBuilder,
    #1
  2. 2012/05/27
    Evan Omo

    Evan Omo Computer Support Technician Staff

    Joined:
    2006/09/10
    Messages:
    7,919
    Likes Received:
    511
    Hi WorldBuilder. Even though you said the computer is clean, its clear that there are still issues that were caused by malware infections.

    Please read this and post a new thread in the Malware and Virus Removal Forum.

    Once the computer has been declared clean, post back in this thread and we will go from there.
     
    Evan Omo,
    #2


  3. to hide this advert.

  4. 2012/05/30
    Evan Omo

    Evan Omo Computer Support Technician Staff

    Joined:
    2006/09/10
    Messages:
    7,919
    Likes Received:
    511
    Since the computer has now been declared clean from your thread in the Malware and Virus Removal Forum, we can continue with troubleshooting the Windows Update issue.

    If you are still having issues with Windows Update not running properly then I would start here, How to reset Windows Update components.

    How is the computer doing at this point?
     
    Evan Omo,
    #3
  5. 2012/05/30
    WorldBuilder

    WorldBuilder Well-Known Member Thread Starter

    Joined:
    2005/03/28
    Messages:
    140
    Likes Received:
    1
    Ya know? Like I said, the PC is actually working. WU is working, SP1 is now installed, and life is good. Thanks!
     
    WorldBuilder,
    #4
  6. 2012/05/30
    Evan Omo

    Evan Omo Computer Support Technician Staff

    Joined:
    2006/09/10
    Messages:
    7,919
    Likes Received:
    511
    So is this issue resolved then?
     
    Evan Omo,
    #5

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...