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Resolved hiccups when playing MP-3 files

Discussion in 'Windows 7' started by henry totzke, 2012/01/01.

  1. 2012/01/01
    henry totzke

    henry totzke Inactive Thread Starter

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    music has hiccups when played from WD 500G External drive using USB hookup and Windows 7. It does it with Windows media player as well as a few other programs like VLC. Another Drive hooked into the system (WD External 250g) plays perfectly.
     
    henry totzke,
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  2. 2012/01/01
    wildfire

    wildfire Getting Old

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    Could be an issue with the transfer rate or a failing HD.

    Start of with de-fragmenting the drive and if that doesn't solve the problem then assuming both drives are the same connection I'd run WD's Diagnostics on the 500G.

    (FWIW Hiccups are not uncommon this time of year hic :D)
     
    wildfire,
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  4. 2012/01/21
    henry totzke

    henry totzke Inactive Thread Starter

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    de-fragmenting the drive and running dianostics didn't seem to help. The drive seems to be functional in every other way except it has to hic-cup once (about 25-40 sec into the song) when attempting to play music.
     
    henry totzke,
    #3
  5. 2012/01/21
    PeteC

    PeteC SuperGeek Staff

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    To confirm that this is an external hard drive issue does a hic-cupping song play without interruption if you copy it to the computer hard drive?
     
    PeteC,
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  6. 2012/01/21
    henry totzke

    henry totzke Inactive Thread Starter

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    yes, copy to C: will be OK and most of the time a hiccup does not re-occur if you replay the song. Also, Some songs don't Hiccup and some do, making it kind of random. The source drive has never hiccupped. This Drive is part of my backup system. Once A Month, A 100 Gig File (with many folders) is copied from the source Drive J to Drive K using a program named Unstoppable Copier. I don't normally play these files, but when I do, the hiccup problem might start. I have Defragged the K drive and replaced the USB cable.
     
    henry totzke,
    #5
  7. 2012/01/21
    SpywareDr

    SpywareDr SuperGeek WindowsBBS Team Member

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    Generally speaking, a hard drive connected via USB is going to be slower than if it were connected directly to the motherboard.
     
    SpywareDr,
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  8. 2012/01/22
    PeteC

    PeteC SuperGeek Staff

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    Are the externals all USB 2 - if the drive in question is USB 1 the transfer rate is extremely slow.

    Are your USB ports all USB 2?
     
    PeteC,
    #7
  9. 2012/01/22
    henry totzke

    henry totzke Inactive Thread Starter

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    yes, all drives are usb 2
     
    henry totzke,
    #8
  10. 2012/01/22
    wildfire

    wildfire Getting Old

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    Drives perhaps, but Pete specifically asked about the ports...

    Please enter your System Details. It helps us in answering your questions!
     
    wildfire,
    #9
  11. 2012/01/22
    henry totzke

    henry totzke Inactive Thread Starter

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    Sorry, yes, ports are usb2. computer is 1 yr old with w7 64bit.
     
    henry totzke,
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  12. 2012/01/25
    hawk22

    hawk22 Geek Member

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    Is the USB external powered meaning does it have its own power supply.
     
    hawk22,
    #11
  13. 2012/01/25
    henry totzke

    henry totzke Inactive Thread Starter

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    The drive is powered by a 12 volt power transformer that plugs into a 120 volt wall plug.
     
    henry totzke,
    #12
  14. 2012/01/26
    hawk22

    hawk22 Geek Member

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    This is a tough one, the only thing that I can think off, is that since it is intermittent, that at the times it has the hiccups, is when your backup program wants to do something, being active and should you happen to play music, that you will a interference of some sort.
    Since it does not happen with your other external that does not have the backup program installed.
    This is just a stab in the dark, but all that I can think off at the moment.
    hawk22
     
    hawk22,
    #13
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  15. 2012/01/27
    CaneMan

    CaneMan Well-Known Member

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    I have had some success using DPC Latency to find hiccups when playing music http://www.thesycon.de/eng/latency_check.shtml
     
    CaneMan,
    #14
  16. 2012/01/29
    henry totzke

    henry totzke Inactive Thread Starter

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    I have removed the nero backup function from my machine which was using the drive (K) to write back-up files without my knowledge. So I'm thinking backup was intermittantly interfering with my music at some level. For the last couple of days, It seems to be fixed. So, Thank you Hawk22 for your solution and all the others for your help.
     
    henry totzke,
    #15
  17. 2012/02/13
    hawk22

    hawk22 Geek Member

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    Thanks for letting us know, and I sincerely hope that it will stay that way for you.
    hawk22
     
    hawk22,
    #16
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