Resolved Win XP Pro SP3 shows windows logo but won't boot

Frank McLean · 2011/07/04

My computer with Win XP Pro was working and booting on Friday. Since Sunday it will only boot to the Windows Logo then hangs up there. It will not boot in safe mode and will not boot on the last known good configuration either.

This computer has a 2GB AMD dual core processor and three hard drives: a 160 GB and a 250 GB internally and a 1TB drive externally. It has been updated to SP3, has not had any new hardware or software installed unless it was an automatic Microsoft update set to occur in the middle of the night. There have been thunder storms lately and the computer may have shut down suddenly.

Other problems: The computer has been slow showing text after typing in some cases lately, and explorer has been experiencing trouble and becoming unresponsive when addressing Kingston flash drive or Iomega external hard drive.

Can anyone shed any light on this problelm or suggest how to proceed to correct this problem. Thank you in advance.

Frank

PeteC · 2011/07/04

The phrase that caught my eye was this ....

There have been thunder storms lately and the computer may have shut down suddenly.
Click to expand...

although you would have been aware of this? Power surges can cause irreparable damage to the circuitry of the computer.

Unfortunately you did not complete your System Details by following this guide so all we know is that you are running 32 bit XP. We have no idea if this is an OEM computer (Dell, HP, etc) or a home built and the type of XP install CD used - Retail, OEM, etc.

The best i can suggest as a first step is to check out the hard drive on which the OS is installed using the drive manufacturer's disk diagnostic software - DOS version from a boot CD .....

Disk Diagnostic Software ....

ExcelStore

Hitachi/IBM

Samsung

Seagate, Maxtor, Quantum

Western Digital

Toshiba

Frank McLean · 2011/07/04

Hi Peter C,

Thanks for your response. Upon further investigation I have determined that the hard drive is toast.

Regards,
Frank

PeteC · 2011/07/05

Do hope you had a back up of anything important on Please mark this thread as 'Resolved', see .....

Marking a thread as 'Resolved'

We have added functionality to the forum that allows you to mark your threads as 'Resolved'.

It is considered courteous to post a reply if you have been able to resolve your problem, or received an answer to your question. If you were given multiple suggestions/solutions, it is also helpful if you would list the solution that worked for you.

Once you have posted those details, when still looking at your thread, near the top of your thread you'll see Thread Tools. Click the down arrow to expand the drop down menu, at the bottom of it you'll see Mark this thread as solved. Click on it to mark your thread as solved.

If later you find that the problem has returned, and you had previously marked your thread as solved, follow the steps above. Instead 'Mark this thread as solved' you will see that in this case Mark this thread as unsolved is listed.

Please read the User Guide for more information.
Click to expand...

the drive .....

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Resolved Win XP Pro SP3 shows windows logo but won't boot

Frank McLean Inactive Thread Starter

PeteC SuperGeek Staff

Frank McLean Inactive Thread Starter

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Resolved Win XP Pro SP3 shows windows logo but won't boot

Frank McLean Inactive Thread Starter

PeteC SuperGeek Staff

Frank McLean Inactive Thread Starter

PeteC SuperGeek Staff

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