Cannot access anything Microsoft.com on the 'Net

I cannot access any web site that pertains to official Microsoft sites, ie: www.support.microsot.com, Microsoft Update, Windows Update, Microsoft Office sites, etc. I receive an IE error titled "Internet Explorer cannot display the webpage. "

I've had this issue for some time, just now got to where it is more of a pain where there shouldn't be a pain and doing something about the issue. I first noticed the problem after completing a major update session, which included SP3 on my HP laptop running XP. Currently running IE7 (cannot update IE either!). Sheesh!

Any help/suggestions will be appreciated...

Please contact me if more info is needed.

I have checked wired and wireless network connections: cannot access ftp.microsoft.com, http or https microsoft anything. As long as the web page I'm seeking is NOT an official Microsoft page, I can access the site. Enabled and disabled firewalls to no avail.

 

Check the following registry (HKCU and HKLM)

Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains

Software\Microsoft\Windows\CurrentVersion\Internet Settings\P3P\History

Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\EscDomains

 

Update: Cannot access anything Microsoft.con on the 'Net

I ran thru the malware check info as per your request and posted the results on the Malware & Virus forum; link: http://www.windowsbbs.com/malware-virus-removal/97788-active-cannot-access-anything-microsoft-com-net.html

 

try to uninstall ie 7,ie updates reinstall
i hope it will work

 

There's a NASTY virus/malware bug out there that is causing this. I've seen this first hand! You can not navigate to any Microsoft official website, nor can you run Windows Update (automatically or manually). This particular bug is not seen by older versions of AV/malware/adware programs. Try downloading and running the latest MalwareBytes and/or AdAware. One of these seems to have fixed the problem for me.