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usb sound missing

Discussion in 'Windows XP' started by deangmoxon, 2011/01/13.

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  1. 2011/01/13
    deangmoxon

    deangmoxon Inactive Thread Starter

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    when i plug my camera into the usb on my comp there is no ''ding-dong'' sound
    and i am unable to send pictures to mail recipients when doing a right click /send to
     
    deangmoxon,
    #1
  2. 2011/01/13
    Steve R Jones

    Steve R Jones SuperGeek Staff

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    Guessing that the camera is turned on and you've tried all the USB ports you have?
     
    Steve R Jones,
    #2


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  4. 2011/01/13
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Hi deangmoxon. Try this click Start< Run and type services.msc and hit enter. The Services window will open. Scroll down to the Windows Image Acquisition (WIA) service. Make sure it is set to Automatic and that it is started. If it is disabled right click the service and click properties. Under Startup type click Automatic and click the Start button to start the service.

    Have you installed the drivers for the camera? Do other USB devices work when you plug them into your USB ports?

    Also please enter your System Details. It helps us in answering your questions.

    Note: A common error is to forget to show your System Details in your profile:

    Make sure to do the above when entering your System Details, thanks.
     
    Evan Omo,
    #3
  5. 2011/01/13
    deangmoxon

    deangmoxon Inactive Thread Starter

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    i managed to get the sound back thru the control panel but i cannot send the pics to a mail recipient by doing the right click/send link to ..
    my computer is a compaq evo 610c
    windows xp professional
     
    deangmoxon,
    #4
  6. 2011/01/13
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    What happens when you try? Do you get an error message?

    Do you have Windows XP Service Pack 3 installed?
     
    Evan Omo,
    #5
  7. 2011/01/13
    deangmoxon

    deangmoxon Inactive Thread Starter

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    nothing happens... no error message
    i do not know if the #3 service pack is installed
     
    deangmoxon,
    #6
  8. 2011/01/13
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Do you use Outlook Express/Microsoft Outlook as your e-mail client? Or do you use yahoo, gmail, hotmail, etc?

    To find out if you have SP3 installed click Start< Right click My Computer and click properties. Under System it well tell you what Service Pack your computer has installed.
     
    Evan Omo,
    #7
  9. 2011/01/13
    deangmoxon

    deangmoxon Inactive Thread Starter

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    i have sp3 installed.
    gmail is my client
    thanx !
     
    deangmoxon,
    #8
  10. 2011/01/13
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Since you use gmail you just need to send whatever pictures you have as attachments to whoever you are sending an e-mail to. If I recall corretly the send to mail recipient is only used if you have Outlook Express or Microsoft Outook installed and working.

    Did you get the camera to work?
     
    Evan Omo,
    #9
  11. 2011/01/13
    deangmoxon

    deangmoxon Inactive Thread Starter

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    the sound is back
    i am having difficulty getting outlook express to work properly
    gmail will work but i have to send the pics to my documents first
    in outlook the following error comes up:
    The host 'SMTP' could not be found. Please verify that you have entered the server name correctly. Account: 'POP3', Server: 'SMTP', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 11001, Error Number: 0x800CCC0D
     
    deangmoxon,
    #10
  12. 2011/01/13
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Evan Omo,
    #11
  13. 2011/01/13
    deangmoxon

    deangmoxon Inactive Thread Starter

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    i am using windows security essentials
    thanx evan
    the help is appreciated
     
    deangmoxon,
    #12
  14. 2011/01/17
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Are you still having any more issues with Outlook Express?
     
    Evan Omo,
    #13
  15. 2011/01/18
    deangmoxon

    deangmoxon Inactive Thread Starter

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    yes i am
    i need to get the following info correct
    The host 'SMTP' could not be found. Please verify that you have entered the server name correctly. Account: 'work', Server: 'SMTP', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 11001, Error Number: 0x800CCC0D
     
    deangmoxon,
    #14
  16. 2011/01/18
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Did you try following the instructions in the link that I posted 2 posts ago?

    If you did then I can see if there is another solution to your outlook express problem.
     
    Evan Omo,
    #15
  17. 2011/01/18
    deangmoxon

    deangmoxon Inactive Thread Starter

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    yes i did to no avail
     
    deangmoxon,
    #16
  18. 2011/01/18
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Which e-mail address is Outlook Express linked to? Is it your gmail account or something else?

    You need to make sure you type in the correct name of the SMTP server. Have you contacted your ISP about this issue?

    Also when did this issue start happening with Outlook Express? Was it recently? Did you make any changes to the computer before this issue occurred?
     
    Evan Omo,
    #17
  19. 2011/01/18
    Zander

    Zander Geek Member Alumni

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    Open Outlook Express and click on the tools menu, then click on accounts. Double click on your Gmail account, then click on the servers tab. Look in the box next to where it says "Outgoing mail (SMTP)" . In the box to the right, make sure it says smtp.gmail.com. From the error message you are getting, it looks like you might just have SMTP in there. Should be smtp.gmail.com. Nothing else will do.
     
    Zander,
    #18
  20. 2011/01/18
    deangmoxon

    deangmoxon Inactive Thread Starter

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    i did not understand the last post
    what does -double click on gmail mean ?
    i do not understand the rest either
    smtp.gmail.com is good or bad ?
    i want it or don't want it ?
     
    deangmoxon,
    #19
  21. 2011/01/18
    Zander

    Zander Geek Member Alumni

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    Maybe I need to step back a bit here. Have you set up an account in Outlook Express for Gmail?
     
    Zander,
    #20
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