Error 651 Windows 7

Hi, Im trying to setup PPPoE connections on several computers for different folks I know and keep running into this error 651. At first the ISP said it was UN/PW issue but we know now it is not that. I went ahead and logged into the modems for these folks and set the PPPoE connection up there and it will now register as connected on the logs for the ISP but it still will not recognize the "unidentified network" on the computer. Several different types of brand new modems and several different Win-7 computers. I also tried IPconfig release/renew and it does not fix anything. I also tried pinging but it will fail every time. Someone told me, at the ISP, that this is a windows 7 bug (although they call it a design) and that it will be resolved in a service pack update come January. Any ideas?

 

After some checking around there is apparently a fault with the PPPoE driver.

A guide here:
1) Browse to: C:\Windows\System32\drivers
2) Locate the file: raspppoe.sys
3) Rename it to "old_raspppoe.sys ".
4) Get the "raspppoe.sys" file from a Vista computer, and paste it in the drivers folder.
Or download it from here:
http://www.windowsreference.com/wp-content/uploads/2009/05/raspppoe.zip


Source:
http://www.windowsreference.com/windows-7/error-651-with-pppoe-connections-in-windows-7/

 

Thanks I will give that fix a shot and let you know soon. This is happening on three different computers that belong to friends/neighbors. They are all Windows 7. Will try to get the makes/models.

 

small ISP called Outdoors Unlimited which goes through DSL extreme which is I believe Ikano. The connection is all connected now that it is set up on the modem but still cant get any data stream. It says page cant be displayed and also will not ping. It is the strangest thing. Ive been told its a Win-7 thing. Not sure what ill try next. I didnt have any luck with the raspppoe file replacement.

 

Not sure if this will help, it is a solution I found a while ago for error 651, no guarantee.