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Random BSOD under load (dump data)

Discussion in 'PC Hardware' started by pjh1985, 2010/10/31.

  1. 2010/10/31
    pjh1985

    pjh1985 Inactive Thread Starter

    Joined:
    2010/10/31
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    Hi, I have just built a new pc for my brother and I'm having some problems with random blue screens. This generally occurs when he uses it for gaming or when its under high load etc.

    I thought it could be the RAM but i ran memtest twice and it passed both times. I have read some other posts and they were asked for a dump file so here it is (got others if u need more info):

    IRQL_NOT_LESS_OR_EQUAL (a)
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high. This is usually
    caused by drivers using improper addresses.
    If a kernel debugger is available get the stack backtrace.
    Arguments:
    Arg1: 00000034, memory referenced
    Arg2: 00000002, IRQL
    Arg3: 00000001, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: 828b1028, address which referenced memory

    Debugging Details:
    ------------------


    WRITE_ADDRESS: GetPointerFromAddress: unable to read from 829b0718
    Unable to read MiSystemVaType memory at 82990160
    00000034

    CURRENT_IRQL: 2

    FAULTING_IP:
    nt!KiTryUnwaitThread+46
    828b1028 8701 xchg eax,dword ptr [ecx]

    CUSTOMER_CRASH_COUNT: 1

    DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

    BUGCHECK_STR: 0xA

    PROCESS_NAME: System

    TRAP_FRAME: 8296ea84 -- (.trap 0xffffffff8296ea84)
    ErrCode = 00000002
    eax=00000001 ebx=00000034 ecx=00000034 edx=00000001 esi=00000000 edi=8699a138
    eip=828b1028 esp=8296eaf8 ebp=8296eb1c iopl=0 nv up ei pl nz na po nc
    cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00010202
    nt!KiTryUnwaitThread+0x46:
    828b1028 8701 xchg eax,dword ptr [ecx] ds:0023:00000034=????????
    Resetting default scope

    LAST_CONTROL_TRANSFER: from 828b1028 to 8288e82b

    STACK_TEXT:
    8296ea84 828b1028 badb0d00 00000001 8296eaa8 nt!KiTrap0E+0x2cf
    8296eb1c 82884a79 82971d20 00000100 00000000 nt!KiTryUnwaitThread+0x46
    8296eb3c 828b228d 82971d20 8296ebb0 8619a0c0 nt!KiSignalNotificationObject+0x36
    8296eb80 828b1f7b 82971d20 00000001 82973680 nt!KiTimerWaitTest+0x1e6
    8296ec68 828b1eae 82971d20 8296eca8 00000000 nt!KiProcessExpiredTimerList+0x8b
    8296ecdc 828b020e 00004fe1 86911778 8297b280 nt!KiTimerExpiration+0x25c
    8296ed20 828b0038 00000000 0000000e 00000000 nt!KiRetireDpcList+0xcb
    8296ed24 00000000 0000000e 00000000 00000000 nt!KiIdleLoop+0x38


    STACK_COMMAND: kb

    FOLLOWUP_IP:
    nt!KiTryUnwaitThread+46
    828b1028 8701 xchg eax,dword ptr [ecx]

    SYMBOL_STACK_INDEX: 1

    SYMBOL_NAME: nt!KiTryUnwaitThread+46

    FOLLOWUP_NAME: MachineOwner

    MODULE_NAME: nt

    IMAGE_NAME: ntkrpamp.exe

    DEBUG_FLR_IMAGE_TIMESTAMP: 4c1c3fac

    FAILURE_BUCKET_ID: 0xA_nt!KiTryUnwaitThread+46

    BUCKET_ID: 0xA_nt!KiTryUnwaitThread+46

    Followup: MachineOwner
    ---------

    0: kd> !analyze -v
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    IRQL_NOT_LESS_OR_EQUAL (a)
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high. This is usually
    caused by drivers using improper addresses.
    If a kernel debugger is available get the stack backtrace.
    Arguments:
    Arg1: 00000034, memory referenced
    Arg2: 00000002, IRQL
    Arg3: 00000001, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: 828b1028, address which referenced memory

    Debugging Details:
    ------------------


    WRITE_ADDRESS: GetPointerFromAddress: unable to read from 829b0718
    Unable to read MiSystemVaType memory at 82990160
    00000034

    CURRENT_IRQL: 2

    FAULTING_IP:
    nt!KiTryUnwaitThread+46
    828b1028 8701 xchg eax,dword ptr [ecx]

    CUSTOMER_CRASH_COUNT: 1

    DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

    BUGCHECK_STR: 0xA

    PROCESS_NAME: System

    TRAP_FRAME: 8296ea84 -- (.trap 0xffffffff8296ea84)
    ErrCode = 00000002
    eax=00000001 ebx=00000034 ecx=00000034 edx=00000001 esi=00000000 edi=8699a138
    eip=828b1028 esp=8296eaf8 ebp=8296eb1c iopl=0 nv up ei pl nz na po nc
    cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00010202
    nt!KiTryUnwaitThread+0x46:
    828b1028 8701 xchg eax,dword ptr [ecx] ds:0023:00000034=????????
    Resetting default scope

    LAST_CONTROL_TRANSFER: from 828b1028 to 8288e82b

    STACK_TEXT:
    8296ea84 828b1028 badb0d00 00000001 8296eaa8 nt!KiTrap0E+0x2cf
    8296eb1c 82884a79 82971d20 00000100 00000000 nt!KiTryUnwaitThread+0x46
    8296eb3c 828b228d 82971d20 8296ebb0 8619a0c0 nt!KiSignalNotificationObject+0x36
    8296eb80 828b1f7b 82971d20 00000001 82973680 nt!KiTimerWaitTest+0x1e6
    8296ec68 828b1eae 82971d20 8296eca8 00000000 nt!KiProcessExpiredTimerList+0x8b
    8296ecdc 828b020e 00004fe1 86911778 8297b280 nt!KiTimerExpiration+0x25c
    8296ed20 828b0038 00000000 0000000e 00000000 nt!KiRetireDpcList+0xcb
    8296ed24 00000000 0000000e 00000000 00000000 nt!KiIdleLoop+0x38


    STACK_COMMAND: kb

    FOLLOWUP_IP:
    nt!KiTryUnwaitThread+46
    828b1028 8701 xchg eax,dword ptr [ecx]

    SYMBOL_STACK_INDEX: 1

    SYMBOL_NAME: nt!KiTryUnwaitThread+46

    FOLLOWUP_NAME: MachineOwner

    MODULE_NAME: nt

    IMAGE_NAME: ntkrpamp.exe

    DEBUG_FLR_IMAGE_TIMESTAMP: 4c1c3fac

    FAILURE_BUCKET_ID: 0xA_nt!KiTryUnwaitThread+46

    BUCKET_ID: 0xA_nt!KiTryUnwaitThread+46

    Followup: MachineOwner
    ---------
     
  2. 2010/11/01
    Arie

    Arie Administrator Administrator Staff

    Joined:
    2001/12/27
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    That will usually leave you with two possibilities: heating (i.e. inadequate venting or incorrectly installed CPU) or inadequate Power Supply (PSU).
     
    Arie,
    #2

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  4. 2010/11/01
    markmadras

    markmadras Banned

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    Please follow the instructions below so we can examine your set up. Please be as accurate as you can with the model numbers of your hardware components.


     
  5. 2010/11/03
    pjh1985

    pjh1985 Inactive Thread Starter

    Joined:
    2010/10/31
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    I used the PSU from his old computer when building the new pc to try and save some money so when i discovered it could be the problem he decided to just buy a new one. This however doesn't seem to have fixed the problem(although it is better). After fitting he was playing on games and stuff for a few hours without a problem but after installing some updates when shutting down it happened again, and once more after playing more later on.

    I have also updated the system specs for my account to show the components used. The motherboard, cpu and ram are part of a bundle purchased from ebuyer and the graphics card was seperate. Is there any more diagnostics i can run or info i can give that would help find the cause of the problem?
     
  6. 2010/11/03
    markmadras

    markmadras Banned

    Joined:
    2010/08/23
    Messages:
    1,529
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    Your system specs have not appeared, you didn't follow this instruction:
    It should then show My System in the profile box below your member name.

    I'll have a look at your specs before suggesting further action.
     
    Last edited: 2010/11/03

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