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Active Vista internet security

Discussion in 'Malware and Virus Removal Archive' started by rpicon, 2010/02/15.

  1. 2010/02/15
    rpicon

    rpicon Inactive Thread Starter

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    [Active] Vista internet security

    I need some help. I just discovered a virus/malware in my laptop. it shows up on my firewall set up menu and begins to run by itself, scanning for viruses. Won't let me run malwarebytes. I tried running it on "safe mode" but safe mode doesnt load up either. I tried running unhackme as well but found nothing.

    Any suggestions would be greatly appreciated.

    Rpicon
     
    rpicon,
    #1
  2. 2010/02/15
    wildfire

    wildfire Getting Old

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    As indicated at the start of this forum, please *** READ THIS BEFORE POSTING IN THIS FORUM *** then post the requested logs in this thread.

    NOTES:
    When posting the logs ensure word wrap is switched off (in notepad Uncheck Format->Word Wrap) as this makes them difficult to read.

    Be aware that only Malware analysts will advise and they are often busy. Your post will be taken on a first come first served basis but it may take a while before you receive a reply.
     
    wildfire,
    #2


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  4. 2010/02/16
    rpicon

    rpicon Inactive Thread Starter

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    word wrap is switched off. i wonder if the virus/malware is messing with my fonts and posting. As I noticed some unwanted changes ...shouls I re-post?
     
    rpicon,
    #3
  5. 2010/02/16
    broni

    broni Moderator Malware Analyst

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    You didn't post anything yet, so we can't see :)
     
    broni,
    #4
  6. 2010/02/17
    rpicon

    rpicon Inactive Thread Starter

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    I discovered that I have a malware/virus vista internet security. it will not let me use malwarebytes to scan and remove. Also it will makes my laptop run extremety slow so much so that from time to time i have to shut down or exit what ever application i was using. when using IE or Firefox i can only use one at time, if i try using multiple it will freeze them.

    i ran hijackthis, but i think i have an old version. Still should i post it here?

    Thanks

    rpicon
     
    rpicon,
    #5
  7. 2010/02/17
    broni

    broni Moderator Malware Analyst

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    Please download and run the below tool named Rkill (courtesy of BleepingComputer.com) which may help allow other programs to run.

    There are 4 different versions. If one of them won't run then download and try to run the other one.

    Vista and Win7 users need to right click Rkill and choose Run as Administrator

    You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

    * Rkill.com
    * Rkill.scr
    * Rkill.pif
    * Rkill.exe

    * Double-click on the Rkill desktop icon to run the tool.
    * If using Vista or Windows 7 right-click on it and choose Run As Administrator.
    * A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
    * If not, delete the file, then download and use the one provided in Link 2.
    * If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.
    * Do not reboot until instructed.
    * If the tool does not run from any of the links provided, please let me know.

    Once you've gotten one of them to run then try to immediately run Malwarebytes (don't forget to update it first).
     
    broni,
    #6
  8. 2010/02/18
    rpicon

    rpicon Inactive Thread Starter

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    30 mins or so into malwarebytes running my system freezes and the blue screen shows up. Also I noticed running above 50% cpu big spikes....I tried running malwarebytes twice but i get stuck as laptop freezes and forces me to turn off...
    any suggestions?
     
    rpicon,
    #7
  9. 2010/02/18
    broni

    broni Moderator Malware Analyst

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    Download TDSSKiller and save it to your Desktop.
    Extract its contents to your desktop and make sure TDSSKiller.exe (the contents of the zipped file) is on the Desktop itself, not within a folder on the desktop.
    Go to Start > Run (Or you can hold down your Windows key and press R) and copy and paste the following into the text field. (make sure you include the quote marks) Then press OK.

    "%userprofile%\Desktop\TDSSKiller.exe" -l C:\TDSSKiller.txt -v

    If it says "Hidden service detected" DO NOT type anything in. Just press Enter on your keyboard to not do anything to the file.
    When it is done, a log file should be created on your C: drive called TDSSKiller.txt please copy and paste the contents of that file here.
     
    broni,
    #8

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