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Stop 0x24~

Discussion in 'Windows XP' started by tashy, 2010/01/01.

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  1. 2010/01/01
    tashy

    tashy Inactive Thread Starter

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    My XP desktop computer stopped working a while ago. It keeps restarting, I took the automatic restart off and I saw the blue screen (0x24). I know you all probably are familiar with that.

    I've tried to run chkdsk, chkdsk /r, chkdsk /f
    They all don't work. It says on the next restart it will check, but it never does.

    I even tried to check the disk by right clicking on my disk, going to properties, tools and check now. It said it would start on the next restart. It never did.

    Please help me.

    Oh and I tried F8 and tried everything from safe mode to last known good config. nothing works!!! (It continues to restart)

    And, I can only go on safe mode if I choose safe mode if I press ESC when it says to. Sometimes it doesn't work and I have to keep pressing enter. Sometimes it really doesn't work...I don't know what to do!
     
    tashy,
    #1
  2. 2010/01/01
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Hi tashy, Welcome to Windowsbbs! :)

    Read this, Windows XP Stop Messages. Scroll down until you find the Stop Ox24 blue screen troubleshooting steps.

    Also please enter your System Details. It helps us in answering your questions.
     
    Evan Omo,
    #2


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  4. 2010/01/02
    PeteC

    PeteC SuperGeek Staff

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    PeteC,
    #3
  5. 2010/01/17
    tashy

    tashy Inactive Thread Starter

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    umm, I added my system information, but some of it, I don't know how to get.
    The last one, 32 or 64, I am not certain, I tried to find the information, but I couldn't. The link given on the help page does not work on my computer, it says the software is too old to use.

    I've already tried microsoft's help tutorial. It didn't work. I already said that in the beginning.

    Please help me, I need a step by step tutorial, I don't really understand computers :3
     
    tashy,
    #4
  6. 2010/01/17
    PeteC

    PeteC SuperGeek Staff

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    Your OS will be 32 bit as you are running XP Home.

    You should check your hard drive as I suggested, but first we need to know the make of the drive and will post instructions .....

    As the computer will not run the only option you have is to open the case and look at the hard drive for a Manufacturer's name and model no.
     
    PeteC,
    #5
  7. 2010/01/27
    tashy

    tashy Inactive Thread Starter

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    ok, on the back of my computer, it says:

    Manufactorer: Gateway (It also has FC logo...but I don't know what that is)

    Model Number: MFATXPNT ESX 500L P04

    please help, I really don't understand why my computer isn't working ><
    I tried all the microsoft help and xp help, nothing works.
     
    tashy,
    #6
  8. 2010/01/28
    PeteC

    PeteC SuperGeek Staff

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    Your computer is not working because there is a problem with the NTFS file system .....
    As chkdsk fails to run the suspicion falls on the state of the hard drive so the first step is to check that out with the drive manufacturer's disk diagnostic software.

    You need to know the make/model no. of the hard drive to be able to download the software specific to your make of drive.

    Please download and run SIW and go to Hardware > Storage Devices where the make of your hard drive should be given.

    Once you know the make of the drive post the details here and if you need help in locating the right download please ask :)
     
    PeteC,
    #7
  9. 2010/01/28
    tashy

    tashy Inactive Thread Starter

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    I've updated my Hardrive, the SIW finally worked for me. Hopefully its correct.
    Please help :)
     
    tashy,
    #8
  10. 2010/01/28
    wildfire

    wildfire Getting Old

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    Download seatools for dos from here and run a long test on the drive. Do Not perfom a zero fill or you will lose data.

    A tutorial for Seatools is available here

    Please post back with your findings.
     
    Last edited: 2010/01/28
    wildfire,
    #9
  11. 2010/01/28
    Tilweh

    Tilweh Inactive

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    Hi.Have you tried system restore back to when it was working?Not trying to be coy.Just trying to help:)Oh ya.If you want to know if you have 32 or 64.Control panel and click system.It will either be 64 or x86=32.
     
    Last edited: 2010/01/28
    Tilweh,
    #10
  12. 2010/01/29
    tashy

    tashy Inactive Thread Starter

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    the seatools will not work on my computer (i'm using safe mode)
    It says: MSI launch conditions failed. Installation Aborted.

    And I can't use a CD because for some reason the CD's aren't read...

    I have tried system restore, nothing works...
     
    tashy,
    #11
  13. 2010/01/29
    wildfire

    wildfire Getting Old

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    Can you access another system to create the Seatools Floppy?
     
    wildfire,
    #12
  14. 2010/01/30
    tashy

    tashy Inactive Thread Starter

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    My laptop doesn't have a floppy disk holder.
    And either way, my installation cd won't boot in I don't think any other cds or even floppys will work...

    sorry >< this is really confusing
     
    tashy,
    #13
  15. 2010/01/30
    wildfire

    wildfire Getting Old

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    My apologies,

    I assumed you were posting about your gateway.

    Can you post make and model of the laptop please?

    EDIT:

    Ignore that, you are posting about the Gateway :eek: (it's a little confusing here too).

    Can you access a friends/library/internet cafe system to make the floppy?
     
    Last edited: 2010/01/30
    wildfire,
    #14
  16. 2010/01/30
    tashy

    tashy Inactive Thread Starter

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    umm I can try, but is there another way? just to see if that works?
     
    Last edited: 2010/01/30
    tashy,
    #15
  17. 2010/01/30
    wildfire

    wildfire Getting Old

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    Edited my post during yours...

    Optical Drives and Floppy drives are totally different...

    It may be a case of you having to set the boot order in the BIOS but before we do I'd like to ensure you have some form of boot media...

    Either SeaTools for DOS CD or Floppy version will do.
     
    wildfire,
    #16
  18. 2010/02/03
    tashy

    tashy Inactive Thread Starter

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    I tried putting a floppy in my computer and it doesn't read it, I don't think it will boot with a floppy.
    and booting with a cd doesn't work either.

    Is there any other way...?
     
    tashy,
    #17
  19. 2010/02/03
    wildfire

    wildfire Getting Old

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    OK tashy,

    You're describing a few unrelated errors here which although possible isn't very likely. It is more likely that you haven't set the boot priority in your BIOS settings to Floppy then CD then finally HD.

    Unfortunately since BIOS Setups vary between system to system it would be very difficult to give you step by step instructions. Can you ask someone with more computer experience to assist?
     
    wildfire,
    #18
  20. 2010/02/03
    tashy

    tashy Inactive Thread Starter

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    oh no, my bios setting is boot cd first then hardrive
    i even took everything except boot cd and it still didn't boot.
     
    tashy,
    #19
  21. 2010/02/04
    wildfire

    wildfire Getting Old

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    Well without a working CD Drive or floppy the only other solution I can think of is to install the drive as a slave in another system and test it in there.
     
    wildfire,
    #20
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