Resolved Cannot connect to the internet

Hey everyone,

I'm running Vista Home Premium SP2 and I've been plagued by internet problems for the past few days. I have verified that my ISP connection is sound by testing the connection on two different computers.

What I see is that the Local Area Connection is enabled, but there is no packet flow whatsoever and it says that IPv4 and IPv6 are both not connected.

ipconfig /all gives me the following

I can ping 127.0.0.1, but ipconfig /release gives me the following:

I've tried a new NIC without any change and I'm positively stumped. Any thoughts or help are much appreciated.

 

Have you tried to disable then enable the Local Area Connection. Sometimes this is all it takes.

 

That was probably the first thing that I tried. I only wish that something that simple would solve this.

 

Have you been running Vista and the problem just occured or Have you upgraded to Vista from XP ?

 

I've been running Vista. What is odd is that the internet was previously working. I had a wireless connection that suddenly couldn't detect any networks, so I tried using the ethernet connection. That also worked for one night and then refused to work the next day. I hadn't installed any new software so I don't know what would have caused this.

 

ldeoprecor:

Please add your system specs and Nic card type and manufacture - 32 or 64 bit.

 

NIC cards that I've tried:

Realtek RTL8168C Family PCI-E Gigabyte Ethernet NIC

D-Link DGE-560T PCI-E Gigabyte Ethernet Adapter.

Specs:

OS: Vista Home Premium Edition (x64)

Intel Core 2 Quad CPU Q6700 A 2.66GHz

4 gigs DDR2-SDRAM

NVIDIA GeForce 7500 LE

Link to HP's product page:http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01492741&tmp_task=prodinfoCategory&lc=en&dlc=en&cc=us&product=3771771&lang=en

 

You may be infected with spyware or a virus:

Run a Spyware and Virus program to see if your infected.

This link may help you fix the connection:
http://download.cnet.com/1770-20_4-0.html?query=WinSock+XP+Fix+&tag=srch&searchtype=downloads&filterName=platform%3DWindows%2CWebware&filter=platform%3DWindows%2CWebware

Download the WinSocK fix after the scans and run it.
Then see if your internet connection is up and running.

 

I just ran a virus scan, and nothing came up. This is a newly reformatted computer, so I would hope that spyware etc wouldn't be an issue.

I tried resetting Winsock using netsh in cmd and that didn't help. I'm not sure what the Winsock fix would do in addition to that. Also, the link provided points to XP fixes. Would an XP fix work for x64 Vista?

 

This site from MIcrosoft might help in fixing or determing your problem:

WINSOCK FIX FOR VISTA

 

I tried resetting winsock using netsh winsock reset but that doesn't seem to be the issue. I suppose that I could just reformat and hope for the best, but I would like to know what exactly caused this.

 

I had the same problem with a Win7 machine recently and I can't tell you how I fixed it (Because I don't know) but I can give you some clues that might help turn a light on for you or someone reading this.

Right after you connect to a new network there is a screen that pops up to ask you if it's a Home Network, Work, or Public. It did not pop up and therefore my suspicion is with that service.

Mine would say connected but local only on WiFi or Wired connection.
At Ipconfig/ All the adapter would have a 169. address. If you forced a static address it still would not work plus the adapter properties would lock up (Not Responding) when you tried to make a change.

Hope that helps.

 

Have you tried another router? Or maybe try to connect another computer to the netword to see if you have internet.

 

Can I suggest you disconnect everything, including the modem and take the lot to your technician and ask for a bench test. This will enable the technician to locate the problem. If he is a good techy, you will soon be up and running.
Sometimes it is better to spend a few bucks and have the system running efficiently than to try self repair. It sounds as though there could be a combination of problems which need to be addressed.

 

I ended up simply reformatting and that "solved" the problem. I can only assume that the problem was being caused by the networking software not properly communicating with the NIC.

I'm still not sure what could have caused it, especially since resetting winsock and reinstalling adapter drivers did nothing. I guess you could say that this was resolved.