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Slow Computer, it keeps freezing and unnecessary updates

Discussion in 'Windows XP' started by Lcant00, 2009/11/12.

  1. 2009/11/12
    Lcant00

    Lcant00 Inactive Thread Starter

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    I have tried over and over again to get rid of whatever is causing my computer to freeze and run very slow. But it seems whatever I do just makes things worse. I have been getting windows updates that keep installing over and over. I have tried uninstalling the updates but it seems like they keep coming back (Security updates for windows xp) I click on windows xp service pack 2 under details and all these updates come up. My computer is very slow, and sometimes when I open the Internet browser it says
    "Internet explorer cannot open web page" but this is only for some web pages. I was thinking of just cleaning out my hard drive and starting over, but I have never done this before so I want your guys advice first? Please help.

    Thank you
    -Lulu
     
    Lcant00,
    #1
  2. 2009/11/12
    geothom31

    geothom31 Inactive

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    If you want, go to Windows Update site.
    Be best probably, to install SP3.
    Also, what type of security programs(Anti-virus,firewall, and anti-spyware) are you using?
    How much RAM(memory) do you have?
    What all is on your Startup list?
     
    geothom31,
    #2


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  4. 2009/11/12
    Admin.

    Admin. Administrator Administrator Staff

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    Please enter your System Details. It helps us in answering your questions!
     
    Admin.,
    #3
  5. 2009/11/12
    Lcant00

    Lcant00 Inactive Thread Starter

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    Superantispyware (the free edition) and Malwarebytes anti-Malware (Free edition)
    Compaq intel celeron processor 1.10 GHz, 256 MB OF RAM. My start up list, I'm a little confused what you mean? thank you for the fast response. What othe rinformation do you need me to provide?
     
    Lcant00,
    #4
  6. 2009/11/12
    Lcant00

    Lcant00 Inactive Thread Starter

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    I filed out my system details, Thank you
     
    Lcant00,
    #5
  7. 2009/11/13
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Hi Lulu. The main reason your computer is running so slow is because you only have 256 MB of RAM installed. This is the bare minimum amount of RAM that Windows XP will even run on. Go to Crucial.com and run their memory scanner. It will tell you what kind of RAM your computer has and how much it can support. I would suggest that you buy more RAM for your computer, preferably you should get your computer up 1 GB of RAM or more. You will see a huge difference in your computers performance by installing more RAM. Also going to Start< Control Panel< Add/Remove programs and uninstalling any programs that you don't use would help with speeding up your computer as well.
     
    Evan Omo,
    #6
  8. 2009/11/13
    Lcant00

    Lcant00 Inactive Thread Starter

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    Thank you so much. What can i do to check If i have any spyware or maleware or even a virus? Is there somewhere i can check on my computer? Also The updates i keep getting is that normal? I really dont need this computer for anything but internet, should i wipe everything else off? Thank you so much.

    Lulu
     
    Lcant00,
    #7
  9. 2009/11/13
    Lcant00

    Lcant00 Inactive Thread Starter

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    crucial results
    The following is a list of what our scan was able to detect:
    System Manufacturer: Compaq
    System Model: DSDT
    Motherboard Manufacturer: Compaq
    Motherboard Model: 07A8h
    * Maximum Memory Capacity: 524288 MB
    * Currently Installed Memory: 256 MB
    * Available Memory Slots: 1
    * Total Memory Slots: 2
    * Dual Channel Support: N.A.
    * CPU Manufacturer: GenuineIntel
    * CPU Family: Intel Celeron processor Model 8, Stepping 10
    * CPU Speed: 1096 MHz
     
    Lcant00,
    #8
  10. 2009/11/13
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Since you getting a lot of Windows Updates I would install Service Pack 3 which will get your computer updated.

    Also according to the model of your motherboard your computer only supports a maximum of 512 MB of RAM total. Since you have one memory slot available I would buy another 256 MB of RAM for your computer so you could bring up your RAM from 256 MB to 512 MB.
     
    Evan Omo,
    #9

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