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Resolved IE7 ends connection after following several links

Discussion in 'Internet Explorer & Microsoft Edge' started by flohall, 2009/10/29.

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  1. 2009/10/29
    flohall

    flohall Inactive Thread Starter

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    When following links to research a subject, my connection ends and the message "Cannot access this webpage ". Once that happens, I can't access the internet anymore. I have to close my computer completely, not just do a restart, before I can access the internet again. I do a lot of research so would like to know if this can be fixed.
     
    flohall,
    #1
  2. 2009/10/29
    Steve R Jones

    Steve R Jones SuperGeek Staff

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    This is a very unusual situation...One you reboot...if you go directly back to the same 3 or 4 web site does it happen again?

    Are you getting any sort of error?
     
    Steve R Jones,
    #2


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  4. 2009/10/29
    flohall

    flohall Inactive Thread Starter

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    After reboot, I can usually get connected right away and can access the same websites. This problem doesn't happen when I go from website to website if I address the websites directly. It only happens when I follow links from one website to another. There is no warning, no error message, just the screen that says that webpage cannot be found and then I know if I want to continue on the internet, I have to shut down and start all over. Any thoughts??
     
    flohall,
    #3
  5. 2009/10/30
    Arie

    Arie Administrator Administrator Staff

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    Once you lose the ability to browse, open a command window and run ipconfig /all > c:\ip.txt and post the contents of the ip.txt file here.
     
    Arie,
    #4
  6. 2009/10/30
    Steve R Jones

    Steve R Jones SuperGeek Staff

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    Are you on a wireless connection by any chance and maybe a neighbor is turning on their micorwave or something that is killing your connection?
     
    Steve R Jones,
    #5
  7. 2009/11/07
    flohall

    flohall Inactive Thread Starter

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    Sorry I didn't reply earlier. I haven't done much deep link following. By that I mean this problem only happens after I follow a lot of link to link to link, etc. so haven't experienced it yet. I copied your suggestion so if I do get thrown off again, I'll know what to enter in the run command. I don't think I have a wireless connection. I have a netgear connection with a USB cable. No, I'm sure there's no microwave running in my home when I'm online. But I will check with the people upstairs the next time it happens.
    Thanks so much for your input so far.
     
    flohall,
    #6
  8. 2009/11/09
    flohall

    flohall Inactive Thread Starter

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    My connection dropped today and I ran the command you suggested:
    ipconfig /all > c:\ip.txt
    and a black window opened for about 2 seconds, no text and just disappeared. Does this suggest anything to you?
     
    flohall,
    #7
  9. 2009/11/09
    Arie

    Arie Administrator Administrator Staff

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    Nope :(

    If that doesn't run, I'm out off idea's.

    Did you double check the file c:\ip.txt?

    Which OS?

    Please enter your System Details. It helps us in answering your questions!
     
    Arie,
    #8
  10. 2009/11/09
    PeteC

    PeteC SuperGeek Staff

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    Did you run from a Command Window? .....

    Start > Run > cmd > Enter
     
    PeteC,
    #9
  11. 2009/11/10
    flohall

    flohall Inactive Thread Starter

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    No, I didn't use the "cmd" and then enter. After choosing Run, in the next window that says "Open ", I just started directly with the ipconfig/ etc. Instead, in that space, should I type "cmd ", then hit enter and then type the ipconfig text? Thanks for your patience, I'll try again tomorrow (or I should say, today).
     
    flohall,
    #10
  12. 2009/11/10
    flohall

    flohall Inactive Thread Starter

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    To Arie: I tried choosing Run>Open and c "\ip.text but Windows said it couldn't find that file. My operating system is Windows XP on a HP Pavillion, AMD. Do you need all the other system details in that information window you provided? If so, I'll have to get back to you tomorrow. It's almost 2 am and you probably won't see this until tomorrow anyway. Let me know what else you need. Thanks so much, Arie
     
    flohall,
    #11
  13. 2009/11/10
    moorking

    moorking Inactive

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    thanks fro the information
     
    moorking,
    #12
  14. 2009/11/10
    PeteC

    PeteC SuperGeek Staff

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    Yes - the command must be run from a Command Window.....

    Start > Run > cmd > Enter

    At the flashing cursor in the command window which opens type .....

    ipconfig /all > c:\ip.txt > Enter
     
    PeteC,
    #13
  15. 2009/11/10
    Arie

    Arie Administrator Administrator Staff

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    Just use Windows Explorer and browse your C:\ drive & see if you see the file ip.txt.

    But yea, if you run ipconfig /all > c:\ip.txt from the run command and not from a command prompt, it won't work.
     
    Arie,
    #14
  16. 2009/11/14
    flohall

    flohall Inactive Thread Starter

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    Finally, I ran the command you suggested and this is the response:
    Windows IP Configuration

    Host Name . . . . . . . . . . . . : Nana
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid

    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No

    Ethernet adapter Wireless Network Connection:

    Media State . . . . . . . . . . . : Media disconnected
    Description . . . . . . . . . . . : NETGEAR WG111 802.11g Wireless USB2.0 Adapter
    Physical Address. . . . . . . . . : 00-0F-B5-DD-6C-11

    Ethernet adapter Local Area Connection:

    Media State . . . . . . . . . . . : Media disconnected
    Description . . . . . . . . . . . : NVIDIA nForce Networking Controller
    Physical Address. . . . . . . . . : 00-18-F3-DE-DD-2A

    Does this help at all?
     
    flohall,
    #15
  17. 2009/11/14
    PeteC

    PeteC SuperGeek Staff

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    You must run the command while connected to the internet ....
     
    PeteC,
    #16
  18. 2009/11/14
    flohall

    flohall Inactive Thread Starter

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    I just reran it again, just now, from this window, as soon as I saw your message, and this is still the same response:

    Windows IP Configuration
    Host Name . . . . . . . . . . . . : Nana
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No

    Ethernet adapter Wireless Network Connection:
    Media State . . . . . . . . . . . : Media disconnected
    Description . . . . . . . . . . . : NETGEAR WG111 802.11g Wireless USB2.0 Adapter
    Physical Address. . . . . . . . . : 00-0F-B5-DD-6C-11

    Ethernet adapter Local Area Connection:
    Media State . . . . . . . . . . . : Media disconnected
    Description . . . . . . . . . . . : NVIDIA nForce Networking Controller
    Physical Address. . . . . . . . . : 00-18-F3-DE-DD-2A

    I see the quote re media disconnected but as far as I can tell I'm still connected to the internet now.
     
    flohall,
    #17
  19. 2009/11/16
    Arie

    Arie Administrator Administrator Staff

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    Well, it shows hat both wireless & wired connection are disconnected, so it looks like a physical problem with your network.
     
    Arie,
    #18
  20. 2009/11/16
    Arie

    Arie Administrator Administrator Staff

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    Then your system seems thoroughly "confused" :D to put it mildly.
     
    Arie,
    #19
  21. 2009/11/16
    flohall

    flohall Inactive Thread Starter

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    Isn't there anything I can do to get things running properly? A "confused" system is just trouble waiting to happen - I mean worse trouble than I have now, right?
     
    flohall,
    #20
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