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Windows Vista [Unable to connect to the Internet]

Discussion in 'Legacy Windows' started by bondamit19, 2009/10/13.

  1. 2009/10/13
    bondamit19

    bondamit19 Inactive Thread Starter

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    There seems to be some other issue now. I am not able to connect to the internet. Could there be some issue with the network adaptor. How can i get around this problem.

    Please advice.

    Regards,
    Amit
     
    bondamit19,
    #1
  2. 2009/10/13
    Arie

    Arie Administrator Administrator Staff

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    I have moved this from your original problem, since this isn't related.

    You'll have to do some basic troubleshooting:

    • Is your adapter listed in device manager
    • Have you updated the drivers for the adapter?

    Also: please enter your System Details. It helps us in answering your questions!
     
    Arie,
    #2


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  4. 2009/10/15
    bondamit19

    bondamit19 Inactive Thread Starter

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    Hi,

    I have never ever dealt with adaptors etc. Is there some listing somewhere that i shold go through to see if i have everything configured properly?

    The laptop was working fine earlier, it is only that once i got BSOD and then i got around that screen by using the restore point. But now I am not able to connect to internet. Is this a known issue or is it that once the laptop is restored to some point we have to do some configuration? Please help

    I am having HP 3 GB ram, intel core 2 duo 2.1 Ghz processor , 250 hard disk[i think - as the laptop is not with me currently]. Is there some other information that will be needed?

    Please help.
     
    bondamit19,
    #3
  5. 2009/10/15
    Arie

    Arie Administrator Administrator Staff

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    Then maybe you should edit your Profile and put Intermediate as your Computer Experience. I would have answered differently...

    In Vista's Start search box type Device & click on the listing for Device Manger. Expand Network Adaters... anything listed there? Any exclamation marks shown?
     
    Arie,
    #4
  6. 2009/10/16
    bondamit19

    bondamit19 Inactive Thread Starter

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    1) Across AR5007 802.11 b/g - WiFi adaptor
     
    bondamit19,
    #5
  7. 2009/10/16
    bondamit19

    bondamit19 Inactive Thread Starter

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    Realtek RTL 8102e Family TCI-e Fast Ethernet NIC (NDIS 6.0)
     
    bondamit19,
    #6
  8. 2009/10/16
    Arie

    Arie Administrator Administrator Staff

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    You didn't (fully) answer the question:
    Post the output from the following command here:

    ipconfig /all

    ping 127.0.0.1
     
    Arie,
    #7

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