Windows Vista Windows Vista will not shut down normally, must use safe mode to open

JT53 · 2009/08/13

Windows Vista will not shut down normally, must use safe mode to open. I was watching a YouTube post when the monitor suddenly went black. I tried to reboot but got a blue error screen " "" STOP: 0x0000016 (ox87474510, 0x00000000, 0x00000002). at the bottom of the screen it read, "Collecting data for crash dump," among other things. Does anyone have an idea of why this would happen and advise on a repair. Thanks.

Arie · 2009/08/14

Please enter your System Details. It helps us in answering your questions!

JT53 · 2009/08/14

Arie,
That for your reply. I downloaded a driver (E11161_chipset_NVIDIA_15.18) and this cured the problem.
Thanks again.

Arie · 2009/08/14

I knew it would

But wasn't sure if you had an Nvidia card, that's why I asked you to enter your System Specifications

Arie · 2009/08/20

I've marked this thread as 'Resolved'.

New Functionality: Marking a thread as 'Resolved'

We have added new functionality to the forum that allows you to mark your threads as 'Resolved'.

It is considered courteous to post a reply if you have been able to resolve your problem, or received an answer to your question. If you were given multiple suggestions/solutions, it is also helpful if you would list the solution that worked for you.

Once you have posted those details, when still looking at your thread, near the top of your thread you'll see Thread Tools. Click the down arrow to expand the drop down menu, at the bottom of it you'll see Mark this thread as solved. Click on it to mark your thread as solved.

If later you find that the problem has returned, and you had previously marked your thread as solved, follow the steps above. Instead 'Mark this thread as solved' you will see that in this case Mark this thread as unsolved is listed.

Please read the User Guide for more information.
Click to expand...

Log in or Sign up

Windows Vista Windows Vista will not shut down normally, must use safe mode to open

JT53 Inactive Thread Starter

Arie Administrator Administrator Staff

JT53 Inactive Thread Starter

Arie Administrator Administrator Staff

Arie Administrator Administrator Staff

Share This Page

Log in or Sign up

Windows Vista Windows Vista will not shut down normally, must use safe mode to open

JT53 Inactive Thread Starter

Arie Administrator Administrator Staff

JT53 Inactive Thread Starter

Arie Administrator Administrator Staff

Arie Administrator Administrator Staff

Share This Page

Useful Searches