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Need help with random restart issue/XP Home

Discussion in 'Windows XP' started by pjohn212, 2009/07/27.

  1. 2009/07/27
    pjohn212

    pjohn212 Inactive Thread Starter

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    I have been having trouble for a while with my PC that has XP home with random restarts. The error report mentions about the RAM but I did a diagnostics check on the RAM, and the motherboard but they passed. I figured it might be a corrupt file issue so I also ran chkdsk a few different times but it is still happening now I am lost on what to do next. I also tried it from the Recovery Console on the cd. In the beginning it mentioned a file dbghelp.dll which I think I deleted hoping the cd would reload it. Does anyone have some suggestions?:confused:
     
    pjohn212,
    #1
  2. 2009/07/27
    PeteC

    PeteC SuperGeek Staff

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    Welcome to WindowsBBS :)

    We encourage all members to complete their System Specifications which help us to help you :)

    You will need to pad out some more detail .....
    Which error report and what is the exact wording? You may not know, but .....
    The only satisfactory way of testing RAM is to test the installed RAM in various configurations. If you have a single module swap it around the slots. If you have a pair of modules run each one singly, swapping between slots; then run them in pairs swapping between pairs of slots. If you have 2 sets of matched modules do not get them mixed up.
    Tried what?
    Not a good idea.

    If the error message stated a problem with that .dll you should run System File Checker ....

    Start > Run > sfc /scannow > Enter. You will need your XP CD (retail) and it must be at the same Service Pack level as that installed on the computer.

    If it is not slipstream SP3 into your SP2 CD (I guess it will be SP2) ......

    Slipstreaming Windows XP Service Pack 3 and Create Bootable CD
     
    PeteC,
    #2


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  4. 2009/07/27
    mark stevenson

    mark stevenson Inactive

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    Random Restart

    pjohn212 I once had a simular problem it was because i had to many virus and fire wall programs running. If this is the case for you you`ll need to delete some. Hope this helped.
     
    mark stevenson,
    #3

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