Having problem with my laptop...

Im using windows xp.. and for some reason BSOD started to appear..so i cleaned out all the games and programs i did not need and now it doesn't appear as much..but now everytime i run adaware..it keeps on stopping saying there is a error...i tried avg..it won't even let me install it.. what can i do??

 

Hi, korean90. Welcome to Windows BBS!

Since you stated you have difficulty with two anti-malware applications, I wonder whether you have a problem with malware or not.

For starters, I suggest you give the instructions in the following link a try.

• noahdfear: Useful Information

Please let us know details about what you discover and any difficulties you may encounter.

If you provide specific details (such as the EXACT wording of error messages), then we probably can more easily help you solve your problem.

 

well...before even i got to runthe program..i got..

BSOD with....
KERNEL_STACK_INPAGE_ERROR
stop:0x00000077 (0xC000009C, 0xC000009C, 0x00000000, 0x0663E000)
so i restarted my laptop and ran the program..
it said vbAccelerato SGrid II Control
'0' runtime error
than i clicked ok and it said
Malwarebytes' Anti-Malware
'440' runtime error....

 

Follow Mailmans advice.

But before you next try to run MBAM try starting up in safemode.

I do suggest you make further posts in the Malware and Antivirus forum (quoting this thread), in the mean time try not to use the infected system.

 

wildfire

hmm....well i did tried to run ad-aware in safemode but it still said error and shutted down...i have no idea what the infected software is..T.T

 

Hi Korean90

All the more reason to take this to the Malware forum, someone more experience than I will get back to you but they are busy so please be patient.

Post a link to this thread ie http://www.windowsbbs.com/windows-xp/79819-having-problem-my-laptop.html when you do so to assist them.

 

It appears your problem may be caused by a boot sector virus or bad blocks on your hard disk.

• Microsoft KB228753: Troubleshooting "Stop 0x00000077" or "KERNEL_STACK_INPAGE_ERROR "
  

• Microsoft KB315266: You receive an error message on a Windows XP-based computer: "Stop 0x00000077" or "KERNEL_STACK_INPAGE_ERROR "
  (This page describes several possible methods for resolving your issue.)

• Microsoft MSDN: Bug Check 0x77: KERNEL_STACK_INPAGE_ERROR

 

korean90, I agree with wildfire.

I suggest you follow the instructions in this link and post the appropriate logs in the Malware and Virus Removal Forum so the experts can have a look.

Be sure to include a link back to this thread so the malware removal experts have some background information about your problem. Please copy and paste the following address into your message in the Malware and Virus Removal Forum:
http://www.windowsbbs.com/windows-xp/79819-having-problem-my-laptop.html

I think it's best to rule out malware before pursuing other methods to fix your problem.