Emails disappear on their own

Hi gang,

Well, for the last several months, when we've been asked to compact the messages, naturally the bulk of them disappear, and we're left with only the emails from 2004. So I restore from my manual backups (though I now know how to restore from the trashed .bak files - thanks). (And BTW, I thought the "compact" request was supposed to come up every 100 closings... but it's been much more frequent than that.)

Typically the program starts to act a little... buggy just before it does something weird, and today, thousands of emails (all the ones from 2008 and some from 2007) just disappeared - on their own! My friend says he opened the program and the process of receiving emails gets interrupted. He closed and reopened it, it took a while to engage, and then the emails were all gone.

Now here's the really weird part: I compared the current post-disappearance Inbox .dbx to the last one I saved, and they're both exactly the same size (1.15 G)-- despite the "loss" of more than a thousand emails! So, are they all still there, somehow hidden, or...?

I've recently installed SP3 (and gotten some help from you guys in fixing some little things). We're using Office 2003 Pro.

From all I've gathered, using Outlook is preferred over OE. It looks unnecessarily complicated to transfer all the stuff over (is this why more users eschew it?), but if it's a better, more stable program then I'm in. Can anyone point me to a simple tutorial?

 

You may have it set not show read messages. If you click view > current view ensure "show all messages" is selected.

Mitch

 

Hey, Pete, you bring up a point I've been wondering about: how exactly do you split emails into years or whatever? And, is it possible to save certain emails from one .dbx backup file into another? (Say, if I wanted to keep only a few from the "current" version.)

 

Steve: Duh! I should've thought of that one. I have been know to miss the obvious from time to time (or even often).

Pete: Yeah, I was thinking that. Gonna do it today.

Thanks, guys!

Larry