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I can not update my windows xp home

Discussion in 'Windows XP' started by mshaver, 2008/09/30.

  1. 2008/09/30
    mshaver

    mshaver Inactive Thread Starter

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    I've been trying to update for some time now. I keep getting the same error message.

    The website has encountered a problem and cannot display the page you are trying to view Error number: 0x800704DD

    I'm really trying to figure this out and research it. However I am finding that I just don't understand.

    One of the suggestions on Microsoft Website I have looked into is:

    2. Expand the following registry subkey:
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\SensLogn

    However I found there is nothing after \Notify\
    It has been suggested that this (Senslogn) is a virus or something.

    The URL where I found this is http://support.microsoft.com/kb/910341

    I really can't afford to replace my computer and I thought of reformatting the hard drive but found that my xp disc was no longer where I kept it.

    Can someone help me, PLEASE.

    I just don't understand this stuff enough to try a lot of things on my own yet.:eek::confused:
     
    mshaver,
    #1
  2. 2008/09/30
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Hi Mshaver. Download and run Dial a fix from here http://www.majorgeeks.com/download4899.html. When you open it check the boxes that say Fix Windows Update. Once those options are selected then hit go and let dial a fix run. After that is finished then click the hammer button which will launch the advanced tools of dial a fix. Select the option that says reinstall BITS and click Go. See if you can access Windows Update after performnig those above steps. :)
     
    Last edited: 2008/09/30
    Evan Omo,
    #2


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  4. 2008/09/30
    markp62

    markp62 Geek Member Alumni

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    markp62,
    #3
  5. 2008/10/01
    Arie

    Arie Administrator Administrator Staff

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    Arie,
    #4
  6. 2008/10/01
    mshaver

    mshaver Inactive Thread Starter

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    Hello Arie,

    I have posted this issue at another forum and that has pretty much come to a close which is why I am here. This site was a recommendation from that post. That thread can be found at http://forums.spybot.info/showthread.php?t=34450

    I also down loaded Dial-a-fix as recommended in this post. I have ran it got a log but have not ran the tool. I will wait for more info.

    In the mean time I will be following the steps in the Before you post thread you gave me a link to. Thank you for your reply.
     
    mshaver,
    #5
  7. 2008/10/01
    Arie

    Arie Administrator Administrator Staff

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    Ah, I didn't know you had already pursued the Malware 'angle'.

    Suggest you run Dial-a-fix and run the Fix windows update under WU/WUAU.
     
    Arie,
    #6
  8. 2008/10/01
    mshaver

    mshaver Inactive Thread Starter

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    I ran the Dial-a-fix tool and got a log. I have followed the instructions and sent it in an email to dial-a-fix. I will also log it here just in case There is a help here on the malfunction.

    Also when I hit the hammer to do fixes it tells me to insert my disk for I don't have. My xp was stolen several months ago and so I don,t know what to do now. I do have all the info and registration keys but no writable drive to make one. If that can even be done.

    Here is the copy of the email I sent to dial a fix.

    Notes about this log:
    1) "->" denotes an external command being executed, and "-> (number)" indicates
    the return code from the previous command
    2) Not all external command return codes are accurate, or useful
    3) Sometimes commands return 0 (no error) even when they fail or crash
    4) If an error occurs while registering an object, please send an email to:
    dial-a-fix@DjLizard.net and include a copy of this log

    DAF version: v0.60.0.24

    --- System info ---
    OS: Microsoft Windows XP Service Pack 2
    IE version: 7.0.5730.13
    MPC: 76477-OEM
    CPU: Celeron (~1000MHz)
    BIOS: 10/13/2000
    Memory (approx): 255MB
    Uptime: 26 hour(s)
    Current directory: C:\Documents and Settings\Customer\Desktop\Dial-a-fix-v0.60.0.24\Dial-a-fix-v0.60.0.24
    ---

    10/1/2008 8:42:44 AM -- Dial-a-fix : [v0.60.0.24] -- started
    8:42:44 AM | Policy scan started
    8:42:45 AM | Policy scan ended - no restrictive policies were found
    --- Windows Update ---
    --- Registration: Windows Update/Automatic Update DLLs ---
    8:47:10 AM | Unregistered: C:\WINDOWS\system32\msxml.dll
    8:47:10 AM | Registered: C:\WINDOWS\system32\msxml.dll
    8:47:11 AM | Unregistered: C:\WINDOWS\system32\msxml2.dll
    8:47:13 AM | Registered: C:\WINDOWS\system32\msxml2.dll
    8:47:40 AM | Unregistered: C:\WINDOWS\system32\msxml3.dll
    8:47:43 AM | Registered: C:\WINDOWS\system32\msxml3.dll
    8:47:43 AM | Unregistered: C:\WINDOWS\system32\qmgr.dll
    8:47:44 AM | Registered: C:\WINDOWS\system32\qmgr.dll
    8:47:44 AM | Unregistered: C:\WINDOWS\system32\qmgrprxy.dll
    8:47:44 AM | Registered: C:\WINDOWS\system32\qmgrprxy.dll
    8:49:53 AM | Error during unregistration of C:\WINDOWS\system32\muweb.dll - version: . The error returned is: Access is denied.
    (-2147024891)
    8:50:03 AM | Error during registration of C:\WINDOWS\system32\muweb.dll - version: . The error returned is: Access is denied.
    (-2147024891)
    8:50:04 AM | Unregistered: C:\WINDOWS\system32\winhttp.dll
    8:50:04 AM | Registered: C:\WINDOWS\system32\winhttp.dll
    8:50:20 AM | Error during registration of C:\WINDOWS\system32\wuapi.dll - version: 7.2.6001.784. The error returned is: Access is denied.
    (-2147024891)
    8:50:21 AM | Unregistered: C:\WINDOWS\system32\wuaueng.dll
    8:50:23 AM | Registered: C:\WINDOWS\system32\wuaueng.dll
    8:50:24 AM | Unregistered: C:\WINDOWS\system32\wuaueng1.dll
    8:50:24 AM | Registered: C:\WINDOWS\system32\wuaueng1.dll
    8:50:24 AM | Unregistered: C:\WINDOWS\system32\wucltui.dll
    8:50:24 AM | Registered: C:\WINDOWS\system32\wucltui.dll
    8:50:24 AM | Unregistered: C:\WINDOWS\system32\wups.dll
    8:50:24 AM | Registered: C:\WINDOWS\system32\wups.dll
    8:50:24 AM | Unregistered: C:\WINDOWS\system32\wups2.dll
    8:50:25 AM | Registered: C:\WINDOWS\system32\wups2.dll
    8:50:25 AM | Unregistered: C:\WINDOWS\system32\wuweb.dll
    8:50:25 AM | Registered: C:\WINDOWS\system32\wuweb.dll
    8:50:25 AM | Registered: C:\WINDOWS\system32\ole32.dll
    --- SSL/HTTPS/Cryptography ---
    8:50:43 AM | Executed 'cmd.exe /c rmdir /q /s C:\WINDOWS\system32\Catroot2'
    --- Registration: SSL/HTTPS/Cryptography ---
    8:50:48 AM | Unregistered: C:\WINDOWS\system32\cryptdlg.dll
    8:50:48 AM | Registered: C:\WINDOWS\system32\cryptdlg.dll
    8:50:48 AM | Unregistered: C:\WINDOWS\system32\cryptui.dll
    8:50:48 AM | Registered: C:\WINDOWS\system32\cryptui.dll
    8:50:49 AM | Unregistered: C:\WINDOWS\system32\cryptext.dll
    8:50:49 AM | Registered: C:\WINDOWS\system32\cryptext.dll
    8:50:49 AM | Unregistered: C:\WINDOWS\system32\dssenh.dll
    8:50:50 AM | Registered: C:\WINDOWS\system32\dssenh.dll
    8:50:50 AM | Unregistered: C:\WINDOWS\system32\gpkcsp.dll
    8:50:50 AM | Registered: C:\WINDOWS\system32\gpkcsp.dll
    8:50:51 AM | Unregistered: C:\WINDOWS\system32\initpki.dll
    8:52:43 AM | Registered: C:\WINDOWS\system32\initpki.dll
    8:52:44 AM | Unregistered: C:\WINDOWS\system32\licdll.dll
    8:52:44 AM | Registered: C:\WINDOWS\system32\licdll.dll
    8:52:44 AM | Unregistered: C:\WINDOWS\system32\mssign32.dll
    8:52:44 AM | Registered: C:\WINDOWS\system32\mssign32.dll
    8:52:44 AM | Unregistered: C:\WINDOWS\system32\mssip32.dll
    8:52:44 AM | Registered: C:\WINDOWS\system32\mssip32.dll
    8:52:46 AM | Unregistered: C:\WINDOWS\system32\scardssp.dll
    8:52:46 AM | Registered: C:\WINDOWS\system32\scardssp.dll
    8:52:47 AM | Unregistered: C:\WINDOWS\system32\sccbase.dll
    8:52:47 AM | Registered: C:\WINDOWS\system32\sccbase.dll
    8:52:47 AM | Unregistered: C:\WINDOWS\system32\scecli.dll
    8:52:47 AM | Registered: C:\WINDOWS\system32\scecli.dll
    8:52:48 AM | Unregistered: C:\WINDOWS\system32\softpub.dll
    8:52:48 AM | Registered: C:\WINDOWS\system32\softpub.dll
    8:52:49 AM | Unregistered: C:\WINDOWS\system32\slbcsp.dll
    8:52:49 AM | Registered: C:\WINDOWS\system32\slbcsp.dll
    8:52:50 AM | Unregistered: C:\WINDOWS\system32\regwizc.dll
    8:52:50 AM | Registered: C:\WINDOWS\system32\regwizc.dll
    8:52:50 AM | Unregistered: C:\WINDOWS\system32\rsaenh.dll
    8:52:50 AM | Registered: C:\WINDOWS\system32\rsaenh.dll
    8:52:51 AM | Unregistered: C:\WINDOWS\system32\winhttp.dll
    8:52:51 AM | Registered: C:\WINDOWS\system32\winhttp.dll
    8:52:51 AM | Unregistered: C:\WINDOWS\system32\wintrust.dll
    8:52:52 AM | Registered: C:\WINDOWS\system32\wintrust.dll
    --- Registration: Programming cores/runtimes ---
    8:52:53 AM | Registered: C:\WINDOWS\system32\atl.dll
    8:52:53 AM | Registered: C:\WINDOWS\system32\corpol.dll
    8:52:53 AM | Registered: C:\WINDOWS\system32\jscript.dll
    8:52:54 AM | Registered: C:\WINDOWS\system32\dispex.dll
    8:52:55 AM | Registered: C:\WINDOWS\system32\scrrun.dll
    8:52:55 AM | Registered: C:\WINDOWS\system32\scrobj.dll
    8:52:56 AM | Registered: C:\WINDOWS\system32\vbscript.dll
    8:52:56 AM | Registered: C:\WINDOWS\system32\wshext.dll
     
    mshaver,
    #7

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