My computer is restarting automatically.

Okay, so, my computer has out of nowhere started restarting automatically. Lets say, I'm browsing the internet and all of a sudden, my screen goes black and goes through the sequence of turning on. And this is not a problem coming from visiting certain websites or playing a certain game. I know this because it happens randomly. I came here for help because I heard about a program called hijackthis and heard I can give you some kind of log that will help. Only problem is, i don't know where to download hijackthis. So is it true i can get some kind of help from this?

 

Hi Destructor
Welcome to Windowsbbs.

Please download and install HijackThis (let it install to the default location) and Run a scan then close HJT, then run Deckard's System Scanner and post the main.txt log here.
Links and instructions here.

Thanks
Geri

 

Actually, all of a sudden, it has stopped. All i know is It may have something to do with KernalFaultChack and Kernal39 crashing.

 

Hi The Destructor
OK, if you believe that solved the problem.

If it comes back or you just want a check then do the above and post the log here.

Geri

 

About my computer restarting...

As some of you may know, i posted a topic a month ago about my computer auto-restarting. Ever since then, it has been restarting nonstop. I have installed HiJackThis and have the log with me right now.

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\SMC\SMC2862W-G EZ Connect g 2.4Ghz 802.11g Wireless USB 2.0 Adapter\PRISMSVR.EXE
C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\LVCOMSX.EXE
C:\Program Files\Logitech\Video\CameraAssistant.exe
C:\WINDOWS\system32\ElkCtrl.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\WINDOWS\system32\dumprep.exe
C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
C:\Program Files\SMC\SMC2862W-G EZ Connect g 2.4Ghz 802.11g Wireless USB 2.0 Adapter\SMCWGUTI.exe
C:\Program Files\Stardock\ObjectDock\ObjectDock.exe
C:\Program Files\Xfire\xfire.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\dwwin.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.newgrounds.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://windowsupdate.microsoft.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [PRISMSVR.EXE] "C:\Program Files\SMC\SMC2862W-G EZ Connect g 2.4Ghz 802.11g Wireless USB 2.0 Adapter\PRISMSVR.EXE" /APPLY
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe "
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe "
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe "
O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe "
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\system32\LVCOMSX.EXE
O4 - HKLM\..\Run: [LogitechCameraAssistant] C:\Program Files\Logitech\Video\CameraAssistant.exe
O4 - HKLM\..\Run: [LogitechVideo[inspector]] C:\Program Files\Logitech\Video\InstallHelper.exe /inspect
O4 - HKLM\..\Run: [LogitechCameraService(E)] C:\WINDOWS\system32\ElkCtrl.exe /automation
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [DW6] "C:\Program Files\The Weather Channel FW\Desktop\DesktopWeather.exe "
O4 - Startup: Stardock ObjectDock.lnk = C:\Program Files\Stardock\ObjectDock\ObjectDock.exe
O4 - Startup: Xfire.lnk = C:\Program Files\Xfire\xfire.exe
O4 - Global Startup: InterVideo WinCinema Manager.lnk = C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
O4 - Global Startup: SMC2862W-G EZ Connect g 802.11g Wireless USB Utility.lnk = C:\Program Files\SMC\SMC2862W-G EZ Connect g 2.4Ghz 802.11g Wireless USB 2.0 Adapter\SMCWGUTI.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/win...ls/en/x86/client/wuweb_site.cab?1211588260249
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: avgrsstx.dll
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Logitech Process Monitor (LVPrcSrv) - Logitech Inc. - c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Roxio UPnP Renderer 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUPnPRenderer9.exe
O23 - Service: Roxio Upnp Server 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUpnpService9.exe
O23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

--
End of file - 9335 bytes


If someone can help, please, post ASAP.

 

Hi The Destructor,

Please have a look at the event logs and report any error events that have occured (or do occur) at approximately the same time the computer restarts.

To view the event logs, click Start>Run and type eventvwr.msc then hit Enter.
You will find sections for Application, Security and System. We would be interested in Application and System Errors.

To copy an event, double click the log entry to open it's details dialog.
Click the 3rd button on the right (below the up/down arrows, the one with 2 sheets of paper on it) to copy the information to the clipboard.
You can then either paste the information directly into a reply here, or into a blank notepad for posting later or after gathering several events.

Have you opened the case of the PC to check for and clean dust buildup on the CPU heatsink, fans and air intake/exhaust ports? Do you need specific instructions for doing that?

Open the Device Manager by clicking Start>Run and typing devmgmt.msc then hitting Enter.
Look for yellow warning symbols and if present, let me know for what device(s).

 

Application errors:



Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 8/24/2008
Time: 6:24:11 PM
User: N/A
Computer: USER-DT
Description:
Faulting application smcwguti.exe, version 2.0.0.8, faulting module smcwguti.exe, version 2.0.0.8, fault address 0x0000e236.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 73 6d 63 ure smc
0018: 77 67 75 74 69 2e 65 78 wguti.ex
0020: 65 20 32 2e 30 2e 30 2e e 2.0.0.
0028: 38 20 69 6e 20 73 6d 63 8 in smc
0030: 77 67 75 74 69 2e 65 78 wguti.ex
0038: 65 20 32 2e 30 2e 30 2e e 2.0.0.
0040: 38 20 61 74 20 6f 66 66 8 at off
0048: 73 65 74 20 30 30 30 30 set 0000
0050: 65 32 33 36 0d 0a e236..


Event Type: Error
Event Source: nview_info
Event Category: None
Event ID: 1
Date: 8/24/2008
Time: 5:14:31 PM
User: N/A
Computer: USER-DT
Description:
The description for Event ID ( 1 ) in Source ( nview_info ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: NVIEW : RUNDLL32: shared heap exhausted or damaged
.



Event Type: Error
Event Source: nview_info
Event Category: None
Event ID: 1
Date: 8/24/2008
Time: 5:14:31 PM
User: N/A
Computer: USER-DT
Description:
The description for Event ID ( 1 ) in Source ( nview_info ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: NVIEW : RUNDLL32: shared heap exhausted or damaged
.




Event Type: Error
Event Source: nview_info
Event Category: None
Event ID: 1
Date: 8/24/2008
Time: 5:14:31 PM
User: N/A
Computer: USER-DT
Description:
The description for Event ID ( 1 ) in Source ( nview_info ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: NVIEW : RUNDLL32: shared heap exhausted or damaged
.





Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 8/24/2008
Time: 4:50:19 PM
User: N/A
Computer: USER-DT
Description:
Faulting application smcwguti.exe, version 2.0.0.8, faulting module smcwguti.exe, version 2.0.0.8, fault address 0x0000e236.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 73 6d 63 ure smc
0018: 77 67 75 74 69 2e 65 78 wguti.ex
0020: 65 20 32 2e 30 2e 30 2e e 2.0.0.
0028: 38 20 69 6e 20 73 6d 63 8 in smc
0030: 77 67 75 74 69 2e 65 78 wguti.ex
0038: 65 20 32 2e 30 2e 30 2e e 2.0.0.
0040: 38 20 61 74 20 6f 66 66 8 at off
0048: 73 65 74 20 30 30 30 30 set 0000
0050: 65 32 33 36 0d 0a e236..






Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 8/24/2008
Time: 12:34:13 PM
User: N/A
Computer: USER-DT
Description:
Faulting application smcwguti.exe, version 2.0.0.8, faulting module smcwguti.exe, version 2.0.0.8, fault address 0x0000e236.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 73 6d 63 ure smc
0018: 77 67 75 74 69 2e 65 78 wguti.ex
0020: 65 20 32 2e 30 2e 30 2e e 2.0.0.
0028: 38 20 69 6e 20 73 6d 63 8 in smc
0030: 77 67 75 74 69 2e 65 78 wguti.ex
0038: 65 20 32 2e 30 2e 30 2e e 2.0.0.
0040: 38 20 61 74 20 6f 66 66 8 at off
0048: 73 65 74 20 30 30 30 30 set 0000
0050: 65 32 33 36 0d 0a e236..






Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 8/20/2008
Time: 9:11:03 PM
User: N/A
Computer: USER-DT
Description:
Faulting application smcwguti.exe, version 2.0.0.8, faulting module smcwguti.exe, version 2.0.0.8, fault address 0x0000e236.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 73 6d 63 ure smc
0018: 77 67 75 74 69 2e 65 78 wguti.ex
0020: 65 20 32 2e 30 2e 30 2e e 2.0.0.
0028: 38 20 69 6e 20 73 6d 63 8 in smc
0030: 77 67 75 74 69 2e 65 78 wguti.ex
0038: 65 20 32 2e 30 2e 30 2e e 2.0.0.
0040: 38 20 61 74 20 6f 66 66 8 at off
0048: 73 65 74 20 30 30 30 30 set 0000
0050: 65 32 33 36 0d 0a e236..





Event Type: Error
Event Source: Application Hang
Event Category: (101)
Event ID: 1002
Date: 8/19/2008
Time: 9:52:50 AM
User: N/A
Computer: USER-DT
Description:
Hanging application Roblox.exe, version 0.3.809.0, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 48 61 6e 67 ion Hang
0010: 20 20 52 6f 62 6c 6f 78 Roblox
0018: 2e 65 78 65 20 30 2e 33 .exe 0.3
0020: 2e 38 30 39 2e 30 20 69 .809.0 i
0028: 6e 20 68 75 6e 67 61 70 n hungap
0030: 70 20 30 2e 30 2e 30 2e p 0.0.0.
0038: 30 20 61 74 20 6f 66 66 0 at off
0040: 73 65 74 20 30 30 30 30 set 0000
0048: 30 30 30 30 0000






Event Type: Error
Event Source: Application Hang
Event Category: (101)
Event ID: 1002
Date: 8/19/2008
Time: 9:47:57 AM
User: N/A
Computer: USER-DT
Description:
Hanging application Roblox.exe, version 0.3.809.0, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 48 61 6e 67 ion Hang
0010: 20 20 52 6f 62 6c 6f 78 Roblox
0018: 2e 65 78 65 20 30 2e 33 .exe 0.3
0020: 2e 38 30 39 2e 30 20 69 .809.0 i
0028: 6e 20 68 75 6e 67 61 70 n hungap
0030: 70 20 30 2e 30 2e 30 2e p 0.0.0.
0038: 30 20 61 74 20 6f 66 66 0 at off
0040: 73 65 74 20 30 30 30 30 set 0000
0048: 30 30 30 30 0000






Event Type: Error
Event Source: Application Hang
Event Category: (101)
Event ID: 1002
Date: 8/19/2008
Time: 9:47:55 AM
User: N/A
Computer: USER-DT
Description:
Hanging application Roblox.exe, version 0.3.809.0, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 48 61 6e 67 ion Hang
0010: 20 20 52 6f 62 6c 6f 78 Roblox
0018: 2e 65 78 65 20 30 2e 33 .exe 0.3
0020: 2e 38 30 39 2e 30 20 69 .809.0 i
0028: 6e 20 68 75 6e 67 61 70 n hungap
0030: 70 20 30 2e 30 2e 30 2e p 0.0.0.
0038: 30 20 61 74 20 6f 66 66 0 at off
0040: 73 65 74 20 30 30 30 30 set 0000
0048: 30 30 30 30 0000







Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 8/18/2008
Time: 10:34:26 AM
User: N/A
Computer: USER-DT
Description:
Faulting application smcwguti.exe, version 2.0.0.8, faulting module smcwguti.exe, version 2.0.0.8, fault address 0x0000e236.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 73 6d 63 ure smc
0018: 77 67 75 74 69 2e 65 78 wguti.ex
0020: 65 20 32 2e 30 2e 30 2e e 2.0.0.
0028: 38 20 69 6e 20 73 6d 63 8 in smc
0030: 77 67 75 74 69 2e 65 78 wguti.ex
0038: 65 20 32 2e 30 2e 30 2e e 2.0.0.
0040: 38 20 61 74 20 6f 66 66 8 at off
0048: 73 65 74 20 30 30 30 30 set 0000
0050: 65 32 33 36 0d 0a e236..







Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 8/16/2008
Time: 7:40:09 PM
User: N/A
Computer: USER-DT
Description:
Faulting application smcwguti.exe, version 2.0.0.8, faulting module smcwguti.exe, version 2.0.0.8, fault address 0x0000e236.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 73 6d 63 ure smc
0018: 77 67 75 74 69 2e 65 78 wguti.ex
0020: 65 20 32 2e 30 2e 30 2e e 2.0.0.
0028: 38 20 69 6e 20 73 6d 63 8 in smc
0030: 77 67 75 74 69 2e 65 78 wguti.ex
0038: 65 20 32 2e 30 2e 30 2e e 2.0.0.
0040: 38 20 61 74 20 6f 66 66 8 at off
0048: 73 65 74 20 30 30 30 30 set 0000
0050: 65 32 33 36 0d 0a e236..







Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 8/15/2008
Time: 6:54:24 PM
User: N/A
Computer: USER-DT
Description:
Faulting application smcwguti.exe, version 2.0.0.8, faulting module smcwguti.exe, version 2.0.0.8, fault address 0x0000e236.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 73 6d 63 ure smc
0018: 77 67 75 74 69 2e 65 78 wguti.ex
0020: 65 20 32 2e 30 2e 30 2e e 2.0.0.
0028: 38 20 69 6e 20 73 6d 63 8 in smc
0030: 77 67 75 74 69 2e 65 78 wguti.ex
0038: 65 20 32 2e 30 2e 30 2e e 2.0.0.
0040: 38 20 61 74 20 6f 66 66 8 at off
0048: 73 65 74 20 30 30 30 30 set 0000
0050: 65 32 33 36 0d 0a e236..







Event Type: Error
Event Source: Application Hang
Event Category: (101)
Event ID: 1002
Date: 8/15/2008
Time: 1:01:18 PM
User: N/A
Computer: USER-DT
Description:
Hanging application msnmsgr.exe, version 8.5.1302.1018, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 48 61 6e 67 ion Hang
0010: 20 20 6d 73 6e 6d 73 67 msnmsg
0018: 72 2e 65 78 65 20 38 2e r.exe 8.
0020: 35 2e 31 33 30 32 2e 31 5.1302.1
0028: 30 31 38 20 69 6e 20 68 018 in h
0030: 75 6e 67 61 70 70 20 30 ungapp 0
0038: 2e 30 2e 30 2e 30 20 61 .0.0.0 a
0040: 74 20 6f 66 66 73 65 74 t offset
0048: 20 30 30 30 30 30 30 30 0000000
0050: 30 0






Event Type: Error
Event Source: Application Hang
Event Category: (101)
Event ID: 1002
Date: 8/15/2008
Time: 12:02:05 AM
User: N/A
Computer: USER-DT
Description:
Hanging application SAtrainerFinal.exe, version 1.0.0.0, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 48 61 6e 67 ion Hang
0010: 20 20 53 41 74 72 61 69 SAtrai
0018: 6e 65 72 46 69 6e 61 6c nerFinal
0020: 2e 65 78 65 20 31 2e 30 .exe 1.0
0028: 2e 30 2e 30 20 69 6e 20 .0.0 in
0030: 68 75 6e 67 61 70 70 20 hungapp
0038: 30 2e 30 2e 30 2e 30 20 0.0.0.0
0040: 61 74 20 6f 66 66 73 65 at offse
0048: 74 20 30 30 30 30 30 30 t 000000
0050: 30 30 00

 

I believe those errors were caused by the parent app being in use when the actual problem occured ....... in other words, they didn't cause the problem but were only a result of it. Were there any errors in the System area just prior to the restart?

 

Wait a minute, i just found a system error that happened when my computer restarted.

0000: 53 79 73 74 65 6d 20 45 System E
0008: 72 72 6f 72 20 20 45 72 rror Er
0010: 72 6f 72 20 63 6f 64 65 ror code
0018: 20 31 30 30 30 30 30 37 1000007
0020: 66 20 20 50 61 72 61 6d f Param
0028: 65 74 65 72 73 20 30 30 eters 00
0030: 30 30 30 30 30 38 2c 20 000008,
0038: 38 30 30 34 32 30 30 30 80042000
0040: 2c 20 30 30 30 30 30 30 , 000000
0048: 30 30 2c 20 30 30 30 30 00, 0000
0050: 30 30 30 30 0000

 

There's quite a bit of info missing from that message. Please double click it again, then click the clipboard icon on the properties dialog. Now open a reply here and paste the data on your clipboard.

 

Event Type: Error
Event Source: System Error
Event Category: (102)
Event ID: 1003
Date: 9/3/2008
Time: 3:59:44 PM
User: N/A
Computer: USER-DT
Description:
Error code 1000007f, parameter1 00000008, parameter2 80042000, parameter3 00000000, parameter4 00000000.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 53 79 73 74 65 6d 20 45 System E
0008: 72 72 6f 72 20 20 45 72 rror Er
0010: 72 6f 72 20 63 6f 64 65 ror code
0018: 20 31 30 30 30 30 30 37 1000007
0020: 66 20 20 50 61 72 61 6d f Param
0028: 65 74 65 72 73 20 30 30 eters 00
0030: 30 30 30 30 30 38 2c 20 000008,
0038: 38 30 30 34 32 30 30 30 80042000
0040: 2c 20 30 30 30 30 30 30 , 000000
0048: 30 30 2c 20 30 30 30 30 00, 0000
0050: 30 30 30 30 0000

 

That error is really quite generic, and suggests the problem may be a driver issue, or possibly failing RAM. My recommendation is to run the data dump tool as described here and post a couple dump logs in the XP forum. You should also run a memory diagnostics test, such as memtest86+ or the Windows Memory Diagnostic tool.