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video driver problem

Discussion in 'PC Hardware' started by dmonfette, 2011/06/02.

  1. 2011/06/02
    dmonfette

    dmonfette Inactive Thread Starter

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    I had some malware problems back in january and after correcting the problem, my video card is not recognized anymore by Windows...

    I have a Radeon 1300 installed. When I go in the hardware tab, under the video card properties, the message says that the driver was loaded but the video card not found. I tried with another video card (Matrox) to make sure another card would work with a different driver. I had the same problem. I am stuck with the basic vga video driver.

    To make sure it wasn't the slot used by the video card, I changed my hard disk with the one I ghosted after my initial Windows installation. Both video cards are working 100%.

    I would like to have my video driver working again without reinstalling Windows. Is there a "repair" mode hidden somewhere that could get me back a working video card?

    Thanks for some advice!
     
  2. 2011/06/02
    rsinfo

    rsinfo SuperGeek Alumni

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    Uninstall the driver through Device Manager & let Windows search for the driver after reboot.

    Download the Radeon driver from ATI/AMD website & install it.
     

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  4. 2011/06/03
    dmonfette

    dmonfette Inactive Thread Starter

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    Exactly the steps I have done a few times with 2 different video cards (ATI, nVidia) with the same results...
     
  5. 2011/06/03
    rsinfo

    rsinfo SuperGeek Alumni

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  6. 2011/06/03
    hawk22

    hawk22 Geek Member

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  7. 2011/06/04
    dmonfette

    dmonfette Inactive Thread Starter

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    I downloaded the driver and installed it again (Windows XP pro sp3!). I get the same result; the ATI control center software adds to it: no ATI video card detected...

    There is something keeping the OS from detecting any video cards I put in; even if I change the ATI card for a Matrox, install the Matrox driver, same results!
     
  8. 2011/06/04
    wildfire

    wildfire Getting Old

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    We encourage all members to enter their system details, it could help resolving this and any future issues you may have.

    This will help us to help you
     
  9. 2011/06/06
    mattman

    mattman Inactive Alumni

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    If you swap out the graphics (video) adapter and install software and drivers for various adapters it can create more problems than you started with.

    If you want to install a new adapter, go to Add or Remove Programs (Programs and Features in Vista/win 7) and uninstall the drivers and software for any previous graphics adapters. Shut down and put the new card in. Start up and run the driver/software CD for the new adapter.

    You should find these sorts of instructions in the installation information for the new adapter.

    If you install drivers/software for several graphics adapters, my experience is that the versions of files can get mixed. I totally uninstall previous drivers/software before installing a new adapter. [You can run some adapters to run side-by-side, say, one running in the graphics adapter slot, the other running in a PCI slot, but in some circumstances it will not work (as above)].

    The other situation I wonder about is if the graphics adapter slot has dirt/grease in it. I was going to install a card in a slot the other day when I saw a "dust-bunny" sitting on the slot. I was careful to remove the dust before installing the new card. You said an original image of Windows worked, that might mean the slot/connectors may not be dirty, so my suggestion of corrupt (mismatched) files could be the reason.

    Matt
     

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