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Very slow computer

Discussion in 'Windows XP' started by mwm242, 2011/11/16.

  1. 2011/11/16
    mwm242

    mwm242 Inactive Thread Starter

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    I have a windows xp machine with sp3 that has become unbearably slow as of this weekend. Since turning the computer off for 4 or 5 days it has been a nightmare. It takes at least an hour to boot up, opening any folder takes at least 15 minutes, and lets not even think about a browser. The system resources show it as idle at least 90%, usually 99. The internet light on the gateway doesn't flash, but the hard disk light stays on the entire time it is working. Any suggestions? And no, I'm not sure this is in the right forum.

    Thanks
     
  2. 2011/11/16
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Hi mvm242. Since your computer is pretty slow, follow these steps to make the computer run faster:

    1. Click Start< Control Panel< Add/Remove Programs and uninstall any programs that you don't use.
    2. While in the Add/Remove programs window click the button that says Add/Remove Windows Components and uncheck the checkboxes next to Indexing Service, MSN Explorer, and Windows Messenger. Then click the Next button. When the wizard finishes click the finish button to close the window. 3. Download and run ATF Cleaner. Save the program to your desktop. Run the program and when it opens select all the checkboxes in the program then hit the empty selected button. Download it from here, ATF Cleaner.
    4. Run Disk Cleanup. Click Start< All Programs< Accessories< Sytstem Tools< Disk Cleanup. When its done calculating how much free space you can save make sure you check all the checkboxes except for compress old files on the Disk Cleanup tab. Now click the More Options tab and under System Restore click the cleanup button. When it asks you if you want to delete all but the most recent restore point click Yes. Now click ok on the Disk Cleanup window to allow Disk Cleanup to remove unnecessary files from the computer.
    5. Disable any Windows Services that you don't use by following, Black Vipers Services Guide.
    6. Download and run Auslogics Disk Defrag. Make sure to uncheck any toolbars in the installtion wizard as they are not needed. After the installation finishes, open the program. When you open the program click on Settings< Defrag Priority and select High Priority. Then click on Settings< Program Settings< Algorithms Tab. Select the Delete temporary files before defragmenting checkbox and select the Move system files to the beginning on the disk checkbox. When done click Ok to close the Settings window. When you are ready to start the defragmentation process select the small down arrow next to the word Defrag and select Defrag and Optimize. The process could take a long time so please be patient. Download it from here, Auslogics Disk Defrag.
    7. Download and run QuickSys RegDefrag. After you download the zipped folder on your desktop, right click the zipped folder and click Extract All. After the folder has been extracted open the regular folder. Run the QRegDefrag.exe program. When the program opens click the Defrag Registry button and then click the Analyze button. When the process finishes analyzing click the Defrag button followed by clicking the Restart button to finish the registry defrag process. Download it from here, QuickSys RegDefrag.
    8. Download and run Autoruns. After you download the zipped folder on your desktop, right click the zipped folder and click Extract All. After the folder has been extracted open the regular folder. Run the autoruns.exe program. When you open the program click the Logon Tab and then highlight and remove any programs that you don't need to startup with your computer. Download it from here, Autoruns.
    9. Click Start< Right Click My Computer and click Properties. In the System Properties window click the Advanced tab< Under where it says Performance hit the settings button. In the Performance Options window click the Advanced tab and under Virtual Memory click the Change button. In the Virtual Memory window make sure your harddrive is selected and select the option that says System Managed Size and click the Set button. Now click Ok on the Virtual Memory window to close it. Now in the Performance Options window click the Data Execution Prevention tab and select the option that says Turn on DEP for all programs and services except those I select. After thats done click Ok on all the windows to close them out and reboot the computer.
    10. Click Start< Run and type fsutil behavior set disable8dot3 1 and hit enter. After that command has been entered, click Start< Run again, delete the contents in the Run box and now type fsutil behavior set disablelastaccess 1 and hit enter. For more information about what these commands do take a look here, NTFS Performance Tweaks.
    11. Take a look at these three links to further speed up your computer, Make Windows XP Shut Down Faster, Speed up Windows Start Menu, Automatically end tasks at shutdown.
    12. Could you let me know what security programs that you have installed?
    13. How many processes are running in Task Manager?

    Let me know if your computer is any faster after performing the above steps. :)

    Also please enter your System Details. It helps us in answering your questions.

    Note: A common error is to forget to show your System Details in your profile:

    Make sure to do the above when entering your System Details, thanks.
     
    Last edited: 2011/11/16
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  4. 2011/12/01
    mwm242

    mwm242 Inactive Thread Starter

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    I am currently on step 6 of the list, but maybe we can skip ahead. The Auslogics Disk Defrag listed 147,050 files as analyzed. After 26 hours it has completed work on 252 out of 4,324 files to be defraged. This may take a few weeks...

    I will try to put my System Details in later, but it would be impractical now. As for the rest of the questions, that computer has Symantic, corporate edition. I don't remember how many processes were listed, but system idle was staying at 95 - 99% CPU usage. Another bit of info is that the HD is listed as 149GB with 60.3GB free. I am not hopeful that anything in this list will get me back up to a decent speed. Thanks for the help so far, and what would be recommended now?
     
  5. 2011/12/01
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Go ahead and run Auslogics Disk Defrag when you are finished performing all of the other steps on my list.

    Regarding Symantec, do you pay for that security program? If you do I would recommend that you remove Symantec by using the Norton Removal Tool and replace it with a free alternative security program such as Microsoft Security Essentials. Also the Symantec programs have a reputation for slowing your computer down due to the amount of processes that program runs in the background.

    After you finish all of the steps in my list, lets see what processes are actually running on your system. Download and run Process Explorer from here. Extract the contents of the folder and then run the procexp.exe program. After it opens see if you can pinpoint any processes that you don't need running and find out which ones are taking up most of the CPU usage.

    After you have monitored the processes in Process Explorer click File< Save As and save the ProcessXP text file to your desktop.

    Open the text file and copy and paste the results here in your next reply with the number of processes the computer is running.
     
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  6. 2011/12/01
    rsinfo

    rsinfo SuperGeek Alumni

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    Boot into Safe Mode & see if the computer runs slowly there also. If it does, it could be your hard disk.
     
  7. 2011/12/02
    dnmacleod

    dnmacleod Well-Known Member

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    A couple of suggestions: open Task Manager and click on the Processes tab and sort by CPU. This will tell you whats hogging your processor. It'll help to point you in the right direction.
    You could also try running a small linux distro (eg Mint) of a live CD. Get one for free at www.livecdlist.com. Doing this will show whether your problem is a hardware or a software issue.
    To be honest, I'd personally be inclined - if it'll run normally off the live CD - to use Linux to back up the data files to an external hard drive, reformat and do a clean re-install.
    The big plus of this method is that you absolutely know the problem will be fixed - if its a software problem of course.
    Hope that helps.
     
  8. 2011/12/02
    wildfire

    wildfire Getting Old

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    +1 Try safe mode and report back your findings. HD does sound suspect but it could be malware or simply an overloaded system.
     
  9. 2011/12/17
    mwm242

    mwm242 Inactive Thread Starter

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    After running most of the tests, I am now getting an error about a missing system file and can't boot up at all. Looks like the HD is history.
     
  10. 2011/12/17
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Uh oh. Whats the exact error message that you are getting? How do you know that the harddrive is failing? Did this error message happen randomly or has this issue been going on for a while?
     
  11. 2011/12/17
    mwm242

    mwm242 Inactive Thread Starter

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    I won't be near the computer for a while so I don't know the exact error message, but it was something about a missing system file. This is a new occurence but happens every time now and prevents me from being able to boot up. I don't know for sure that it is aHD failure, but none of the previous instructions helped with the problem. If you know of a way I can test the HD without it booting up, even taking out the drive and running it on another system would be ok, I would be glad to try it. Or any other potential test.
    Thanks.
     
  12. 2011/12/17
    dnmacleod

    dnmacleod Well-Known Member

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    Have you tried to get the HD diagnostics software from the HD manufacturers website? Most HD manufacturers provide a bootable cd (iso file) with diagnostics software specific to their drives. That should tell you for sure whether the HD is gone or not.
     
    Last edited: 2011/12/17
  13. 2011/12/17
    Evan Omo

    Evan Omo Computer Support Technician Staff

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