1. You are viewing our forum as a guest. For full access please Register. WindowsBBS.com is completely free, paid for by advertisers and donations.

Resolved Hardware disfunction

Discussion in 'PC Hardware' started by memo5200, 2011/02/25.

  1. 2011/02/25
    memo5200

    memo5200 Inactive Thread Starter

    Joined:
    2009/05/21
    Messages:
    59
    Likes Received:
    1
    Hello :)
    I'll show my issue completely because I cant locate where the problem is . First here is my Hardware devices

    MB: AsusTek P5GPL-X ( Sound + Lan ) built in
    CPU: Intel Pentium 4 2.66 GHz -Cashe 1024K (1M)
    RAM : 1024MB ( 2 Pieces) Dual Channel
    VGA : nVedia GeForce 9500 GT PCI Ex
    HDD: Western Digital 500 GB
    External Add-on:
    Realtek RTL8139 Family PCI Fast Ethernet (Operational)

    The problem:
    I notice recently Massive Hang during simple executive operations like open start menu ,task manger , Browsing without any rational reason

    Already reinstalled All Hardware Parts - Reinstalled OS many
    times - I tried Most powerful security systems although I bought this HDD about 3 days ago which exclude virus or malware possibility - this issue becomes clear during I play Games
    it makes mouse move slowly and not smoothly as i used to with the same games
    and I notice graphics distortions in games before I got suddenly game crash (I'll attack some photos for example)

    I think its something about CPU , CPU socket , or VGA CARD .
    Thanks anyway and Sorry for prolonging.

    there is the Photo of Distortions:

    http://img263.imageshack.us/i/97645936.png/

    do the same thing with games , false colors and false shapes
     
  2. 2011/02/25
    PeteC

    PeteC SuperGeek Staff

    Joined:
    2002/05/10
    Messages:
    28,896
    Likes Received:
    389
    The implication from your post .....
    is that you have reloaded the Operating System - did you also install the chipset, etc drivers either from the mobo CD or from the Asus web site?
    By no means true - did you install Av, etc before connecting to the Internet??

    We encourage all members to complete their System Specifications which help us to help you :)

    No idea whatsoever as to your OS :(
     

  3. to hide this advert.

  4. 2011/02/25
    memo5200

    memo5200 Inactive Thread Starter

    Joined:
    2009/05/21
    Messages:
    59
    Likes Received:
    1

    Sure I did - the First thing i do "usually" installing antivirus before even install my drives



    yup everything has been installed - and i like to update all of my drives regularly.
    by the way, The problem of deformation - Distortion of the graphics was bothering me before buying new HDD.
    but that amount of (hang,lag,game crash) never experienced before.

    System Specifications Has Been Updated .
    thanks so much for your fast response ;)
     
  5. 2011/02/25
    PeteC

    PeteC SuperGeek Staff

    Joined:
    2002/05/10
    Messages:
    28,896
    Likes Received:
    389
    You have missed out the last step ......
    .Judging from your screenshot I would suspect a graphics card failure.
     
  6. 2011/02/25
    memo5200

    memo5200 Inactive Thread Starter

    Joined:
    2009/05/21
    Messages:
    59
    Likes Received:
    1


    Sorry - Done !


    I'll replace my current VGA with nVedia Geforce 6500 GT and I'll post the result , thanks.
     
  7. 2011/02/25
    PeteC

    PeteC SuperGeek Staff

    Joined:
    2002/05/10
    Messages:
    28,896
    Likes Received:
    389
    I see you are running XP SP2 ......
    SP2 is insecure - you should install SP3.
     
  8. 2011/02/26
    memo5200

    memo5200 Inactive Thread Starter

    Joined:
    2009/05/21
    Messages:
    59
    Likes Received:
    1
    - That's wired because there are many users still prefer windows xp because they have lake of RAM (windows 7 consume much amount of ram) - Like me :D But no problem at all I'll do whatever you say to solve it.

    - I installed Windows 7-32 bit which didn't prevent each of game crash or graphics deformation totally, but it happens rarely now


    -I have a guess , My moron friend has removed VGA heat sink , dunno why ! , of course I placed it again.
    and I can't remember exactly when that's happened or when these problems started

    - The question is the above might cause these issue ?!
     
  9. 2011/02/26
    PeteC

    PeteC SuperGeek Staff

    Joined:
    2002/05/10
    Messages:
    28,896
    Likes Received:
    389
    Indeed so - but by installing SP3 you will continue to receive critical updates until July 2014. SP2 is insecure and outdated.

    Would you explain what you mean by the VGA heat sink - there is no onboard graphics on your motherboard AFAIK. Did he/she remove the heatsink from a plug in graphics card or from the motherboard - green or silver? - see screenshot.

    Whatever, it was extremely unwise - heat sinks are installed for a purpose - to keep the component to which they are attached cool. Running without the heat sink almost inevitably leads to overheating and component damage, which I suggest is very likely here.

    If there was thermal paste between the heatsink and the component - did you replace it? Probably too late as the damage is done.
     

    Attached Files:

  10. 2011/02/26
    memo5200

    memo5200 Inactive Thread Starter

    Joined:
    2009/05/21
    Messages:
    59
    Likes Received:
    1

    Yup I have an External Graphic Card , Here is my Graphic Card - Screenshot link below :

    http://images.anandtech.com/reviews/video/2008/holiday/9500gt.png

    when he removed the Graphic Card Heatsink, I replace it immediately.
    I know how is overheat can cause massive damage so I did not installed the Graphic Card till I make sure the heatsink placed correctly and the fan works properly
    .
    also I put liquid cooler too ,but the type I bought not the same type of original cooler were already there.
     
  11. 2011/02/27
    mattman

    mattman Inactive Alumni

    Joined:
    2002/06/10
    Messages:
    8,198
    Likes Received:
    63
    Seems like you followed good guidelines replacing the heatsink, BUT have you ever replaced the thermal compound before?... "also I put liquid cooler too ". Have you ever changed the thermal compound on a CPU?

    I expect the method of applying the thermal compound might be even more critical to replace the heatsink on a graphics adapter (GPU) than a CPU, because GPUs are often overclocked and if so, running at levels well above normal.

    I can't guess why your friend pulled the heatsink off the GPU. You put the heatsink back on, I take it. Does the fan on the heatsink work correctly? I have a graphics adapter that the fan failed on quite a few years ago. I removed the fan and put a PCI slot fan next to the graphics card, it is still working. If the fan on the graphics adapter breaks down (or just gets slower and slower, until your graphics fail), you need to replace the fan. You don't necessarily need to remove the heatsink.

    When I have had a graphics adapter fan fail, I have removed the old one and attached/ "stapped on" another fan. It might be an old CPU fan I had lying around or you might be find a "Northbridge fan" at a computer parts supplier. It might depend on how you need to connect the power, some have two connectors, some three.

    Your "also I put liquid cooler too" layer of compound might need to be removed and replaced. You need to apply the THINNEST layer possible for best transfer of heat.

    Arcticsilver have special GPU compounds
    www.arcticsilver.com (see their tutorials)
    but standard compound might/should do the job.

    Matt
     
  12. 2011/02/27
    memo5200

    memo5200 Inactive Thread Starter

    Joined:
    2009/05/21
    Messages:
    59
    Likes Received:
    1

    Yes I am changing the compound on the CPU regularly ( each 2 Moth )



    usually I like to play online game which doesn't need much power of GPU (like Cabal) so I have never overclocked before
    .

    As I he's a said stupid morn :mad:,About the fan, I am sure it works correctly because I can feel the air it push - when i touch the back of GPU chipst when I turn my computer off after using all day ( more than 15 Hour ) its barely warm.



    thanks for this link now I know how can I apply compound correctly - but all of these "arcticsilve" compound aren't common in my country so I used my common one - Photo For My Compound below - I don't think there is much difference between both type.


    Thanks so much for your time.
     
  13. 2011/02/28
    mattman

    mattman Inactive Alumni

    Joined:
    2002/06/10
    Messages:
    8,198
    Likes Received:
    63
    You describe your graphics adapter as "Exprice ". Do you have the driver installation CD?

    Have you tried going to the Exprice website and see if they offer updated drivers or now, more importantly, Windows 7 drivers?

    The other area you should check are the chipset drivers and you should update the chipset drivers before you update the graphics drivers.

    Matt
     
  14. 2011/02/28
    PeteC

    PeteC SuperGeek Staff

    Joined:
    2002/05/10
    Messages:
    28,896
    Likes Received:
    389
  15. 2011/02/28
    memo5200

    memo5200 Inactive Thread Starter

    Joined:
    2009/05/21
    Messages:
    59
    Likes Received:
    1
    I always download My drive from nVedia official website and here is my graphic Card Driver version ( Last Update ) - Screenshot will proof it

    Click Here!

    BTW. I installed Windows XP-SP3 + Last Update.
    "Windows7 consuming RAM as hell "

    - I thought as you did , might be the situation - which I have told before - caused malfunction of heatsink or GPU fan which make Graphic Card gets overhear , so I ran a test by "nVedia nTune" to check out the GPU temperature and it was 33ºC~40ºC
    .
    not much at all without air condetion and after long time usage.

     
    Last edited: 2011/02/28
  16. 2011/03/01
    mattman

    mattman Inactive Alumni

    Joined:
    2002/06/10
    Messages:
    8,198
    Likes Received:
    63
    Have you thought about PeteC's suggestion of trying another graphics card? If you do, uninstall the graphics drivers before you change the cards over. The same drivers might run the other graphics card, but you should install them again fresh for the other card.

    Did you get the (Intel) chipset drivers? They are important for the graphics.

    The temperature looks good. The computer wasn't started up without the heatsink attached was it? Obviously, the GPU could have suffered irreversible damage if it was.

    Testing with another graphics card might have to be your next step.

    Matt
    PS In Windows 7 you might try changing it's settings to "best performance ". Also turn off Aero, especially if your graphics adapter is having problems.
     
    Slingblade likes this.
  17. 2011/03/01
    memo5200

    memo5200 Inactive Thread Starter

    Joined:
    2009/05/21
    Messages:
    59
    Likes Received:
    1
    I'm working on that , need to be sure the Card I would lend has no problem and works properly first. :rolleyes:



    usually I used to install Intel drive which attacked in MOBO CD ,But today I have installed last Drive update from Intel official website.


    - Someone advice me to upgrade my BIOS , Is that may works ?!
    although I used same softwares and games - which cause problems now - in past very well and smoothly.
     
    Last edited: 2011/03/01
  18. 2011/03/03
    memo5200

    memo5200 Inactive Thread Starter

    Joined:
    2009/05/21
    Messages:
    59
    Likes Received:
    1
    Tried New Graphic Card nVedia Geforce 6500 with last Drive Update but crash still happening - WTH Can cause this ?!
     
  19. 2011/03/04
    mattman

    mattman Inactive Alumni

    Joined:
    2002/06/10
    Messages:
    8,198
    Likes Received:
    63
    Have the distortions gone now? Is it only in the games that it crashes? Is it only the one game? Can you list the games or check that your computer meets the System Requirements of the game/games? You could try reducing the settings for the graphics and audio in the game's Options and see if it becomes stable.

    I have seen some BIOS upgrade information relating directly to Window's Service Packs. It might be worth upgrading, BUT you need to be careful to run the upgrade (flash) from a boot floppy or CD if your Windows is unstable. Anyway, save it as a last resort.

    What hardware have you changed? The RAM or the power supply (PSU)? They might be what I could suspect. Look closely at the capacitors on the motherboard, a P4 is getting quite old now and a LOT of them suffered from bulging/leaky capacitors.

    Another hardware item I might suspect is the Northbridge chip. They are the second largest chip on the motherboard to the CPU and handle things like the graphics. They might have a separate fan for them-self or are just a bare chip. The chip might have overheated.

    The best way to renew the system after a format is to install the drivers from the drivers disk, go to the hardware manufacturer's website (Asus and your graphics card manufacturer) and get updated drivers, then install the current Service Pack.

    If you have followed those steps pretty closely, it seems to be a hardware problem unless you can find BSOD dump (.dmp) files or relevant error listings in Event Viewer, where Windows has recorded the crash. Does it just "freeze "?

    Matt
     
  20. 2011/03/04
    memo5200

    memo5200 Inactive Thread Starter

    Joined:
    2009/05/21
    Messages:
    59
    Likes Received:
    1
    acually I didn't notice any distortion or graphic deforming with the new graphic card , but crashs still happening .



    There is many games cause crashs almost all of them there is some ( Silkroad Online - Ace Online - Cabal Online - AVA Online - HAWX - Prototype - Darksider , and more )

    most of these game the "Online games" - which cause much more crash than others - consider my system devices as maximum requirement, except
    RAM , whatever I used to play all of these games before without any problem by that same PC including every piece.


    I always like to play any game with minimum option
    specially Online games for much FPS and smoothing game experience

    What hardware have you changed? The RAM or the power supply (PSU)? They might be what I could suspect. Look closely at the capacitors on the motherboard, a P4 is getting quite old now and a LOT of them suffered from bulging/leaky capacitors.

    I have changed the PSU and VGA Only - and in few hours I'll try another CPU ,and about capacitors I'll check it out.


    Already Have tried these step without progress
    .

    - Ya mostly its a Hardware problem.
    - Didn't get BSOD or freeze at all just Crash "Application gets terminate
    looks like I end of process it.
    -I'll check Event Viewer later and attach any result could found later
    because I just reinstalled Windows - Event Viewer is clear now :D


    Matt, I am so grateful because u really care , PeteC too. - Thanks.
     
  21. 2011/03/07
    mattman

    mattman Inactive Alumni

    Joined:
    2002/06/10
    Messages:
    8,198
    Likes Received:
    63
    Can you run the games offline and check if it is the internet (server) interface, maybe the firewall or antimalware interfering?

    Once you install a few games, they might be overwriting the internet connection software of the others.

    If you run out of options, try uninstalling all the games, then test one and check if it is stable. Once you install any more, you might run the risk of them crashing again.

    Check the games' website for patches, troubleshooting info and forums.

    Matt
     

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.