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download problems

Discussion in 'Windows 7' started by wvflash, 2015/07/19.

  1. 2015/07/19
    wvflash

    wvflash Inactive Thread Starter

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    i have been having issues with downloads...using a PC with windows 7...some apps will install with no problem, and others will give me the message, "(insert name) has stopped working. windows is searching for a solution to the problem." this most recently happened while trying to set up chromecast. obviously this is a computer problem....ideas anyone? thanks in advance for any help!
     
    wvflash,
    #1
  2. 2015/07/19
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Hi wvflash, Welcome to Windowsbbs! :)

    Lets see what is starting up with your machine.

    Please download Autoruns. After you download the zipped folder on your desktop, right click the zipped folder and click Extract All. After the folder has been extracted open the regular folder. Run the autoruns.exe program by right clicking on it and selecting Run as administrator. When you open the program click the Logon Tab and then post a screenshot of all the startup entries in your next reply.

    Also please enter your System Details. It helps us in answering your questions.

    Note: A common error is to forget to show your System Details in your profile:

    Make sure to do the above when entering your System Details, thanks.
     
    Evan Omo,
    #2


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  4. 2015/07/22
    wvflash

    wvflash Inactive Thread Starter

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    HKLM\System\CurrentControlSet\Control\Terminal Server\Wds\rdpwd\StartupPrograms rdpclip File not found: rdpclip 7/15/2015 3:42 AM HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run 3/20/2014 5:54 PM RTHDVCPL Realtek HD Audio Manager Realtek Semiconductor c:\program files\realtek\audio\hda\rtkngui64.exe 2/21/2014 6:08 AM HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run 6/24/2015 1:31 AM AmazonGSDownloaderTray TaskTray Application Amazon.com c:\program files (x86)\amazon\amazon games & software downloader\amazongsdownloadertray.exe 11/20/20vProt VProtect Application c:\program files (x86)\avg secure search\vprot.exe 7/12/2015 9:05 AM 09 6:15 PM HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Run 2/9/2015 1:24 PM Google Update Google Installer Google Inc. c:\users\rac\appdata\local\google\update\googleupdate.exe 9/29/2014 9:19 PM Sidebar Windows Desktop Gadgets Microsoft Corporation c:\program files\windows sidebar\sidebar.exe 11/20/2010 6:24 AM Spotify Web Helper SpotifyWebHelper Spotify Ltd c:\users\rac\appdata\roaming\spotify\data\spotifywebhelper.exe 12/4/2014 6:46 AM HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce 7/21/2015 6:15 AM NCPluginUpdater NCPluginUpdater Hewlett-Packard c:\program files (x86)\hewlett-packard\hp health check\activecheck\product_line\ncpluginupdater.exe 10/21/2013 10:52 PMHKLM\SOFTWARE\Microsoft\Active Setup\Installed Components 4/15/2015 3:39 AM Microsoft Windows Windows Mail Microsoft Corporation c:\program files\windows mail\winmail.exe 7/13/2009 7:58 PM HKLM\SOFTWARE\Wow6432Node\Microsoft\Active Setup\Installed Components 12/22/2014 12:33 PM Microsoft Windows Windows Mail Microsoft Corporation c:\program files (x86)\windows mail\winmail.exe 7/13/2009 7:42 PM Operating System
    Windows 7 Home Premium 64-bit SP1
    CPU
    AMD E-450
    40nm Technology
    RAM
    4.00GB DDR3 @ 671MHz (9-9-9-24)
    Motherboard
    Quanta 2AC7 (CPU 1)
    Graphics
    HP Omni 120 (1600x900@60Hz)
    384MB ATI AMD Radeon HD 6320 Graphics (HP) 59 °C
    Storage
    465GB Hitachi HDS721050CLA662 SATA Disk Device (SATA) 43 °C
    Optical Drives
    hp DVD A DS8A8SH SATA CdRom Device
    Audio
    Realtek High Definition Audio
     
    wvflash,
    #3
  5. 2015/07/22
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Please upload the Autoruns screenshot to http://imgur.com and post a link to the screenshot in your next reply.
     
    Evan Omo,
    #4

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