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Administrator Yes or No

Discussion in 'Windows 10' started by howardparsons, 2018/06/04.

  1. 2018/06/04
    howardparsons Lifetime Subscription

    howardparsons Well-Known Member Thread Starter

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    Hi,
    I'm trying to update some software on my Windows 10 machine. I'll get an error like the one below:
    2018-06-04_15-11-41.jpg

    I go to the directory mentioned in the message & try to move/delete/rename the offending file. I then get the following message:
    2018-06-04_15-12-17.jpg

    At this point, I go to User Accounts & see the following:
    2018-06-04_15-43-53.jpg

    I am the Administrator but Windows 10 thinks otherwise.

    What's going on here?

    Thanks,
    Howard Parsons
     
    howardparsons,
    #1
  2. 2018/06/04
    retiredlearner

    retiredlearner SuperGeek WindowsBBS Team Member

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    Hi Howard, in W10 > Start > scroll down to Windows System > RIGHT click on Command Prompt > Yes to UAC > then enter your program file as per your 1st. screenshot.
     
    retiredlearner,
    #2


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  4. 2018/06/04
    howardparsons Lifetime Subscription

    howardparsons Well-Known Member Thread Starter

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    Command Prompt offered no UAC option.
     
    howardparsons,
    #3
  5. 2018/06/04
    rsinfo

    rsinfo SuperGeek Alumni

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    Was this computer a part of domain at any time ? Is this a new computer or pre-owned ?
     
    rsinfo,
    #4
  6. 2018/06/05
    TonyT

    TonyT SuperGeek Staff

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    The owner of that file is probably "System". You'll need to take ownership of it to delete it.
     
    TonyT,
    #5
  7. 2018/06/05
    howardparsons Lifetime Subscription

    howardparsons Well-Known Member Thread Starter

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    Never been part of a domain. I've owned this PC since it came from the factory.
     
    howardparsons,
    #6
  8. 2018/06/05
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    howardparsons Well-Known Member Thread Starter

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    No joy. It says that I'm the owner.
    2018-06-05_9-45-59.jpg
     
    howardparsons,
    #7
  9. 2018/06/05
    TonyT

    TonyT SuperGeek Staff

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    TonyT,
    #8
  10. 2018/06/05
    howardparsons Lifetime Subscription

    howardparsons Well-Known Member Thread Starter

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    howardparsons,
    #9
  11. 2018/06/05
    TonyT

    TonyT SuperGeek Staff

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    Not just bitdefender, other apps and antivirus interfere with updating according to the post.
     
    TonyT,
    #10
  12. 2018/06/05
    howardparsons Lifetime Subscription

    howardparsons Well-Known Member Thread Starter

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    OK. I'll have a look.
     
    howardparsons,
    #11
  13. 2018/06/05
    retiredlearner

    retiredlearner SuperGeek WindowsBBS Team Member

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    Sorry Howard missed the following:
    Hi Howard, in W10 > Start > scroll down to Windows System > RIGHT click on Command Prompt > More > Run as Administrator > Yes to UAC > then enter your program file as per your 1st. screenshot.
     
    retiredlearner,
    #12

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