Resolved [Windows Media Player: Trying to play a CD and DVD, noting happened...]

[FONT= "Tahoma"][/FONT]Hello again. . Well I did it one more time. I recently tried to play a CD and then a DVD, both times noting happened. When I looked at the E drive the display showed 0 bytes free 0 bytes found. I tested both disks, on my wife's laptop, and both did what they were supposed to do. I am trying to use Windows Media Played that came with Win7. I have no earthly idea what happened or what I can do to fix the problem. In the past your help allowed ne to fix the problems and educated me.
Please help
Thanks
Kevin

 

Seems like a hardware & not a software problem to me.

Your DVD drive is not working properly. Before doing anything, try cleaning it with a cd cleaner disk.

 

RSINFO. . . I'll pick up CD cleaner disk and give it a try.

T
Thank you
Kevin

 

Don't spend to much on that CD cleaner. Brand spanking new CD/DVD burners are a mere $17.99 (USD), and that includes shipping, at Newegg.com.

 

I purchased and tried to run a laser lens cleaner. The instruction said to click "Play" when it appears on ther monitor. Nothing appeared. After reading Doc's suggestion I attempted to use the disk. I copied a CD into the system and then wrote it back to disk. This was successful. This leads me to believe that I have a software problem. Is there anyway to run a test on the software? If it is bad how can I download new software?

Kevin

 

Windows Media Player 12 is included in the Windows 7 "Starter ", "Home Premium ", "Professional ", "Ultimate ", and "Enterprise" editions.

To check and see if it's enabled, click the Start orb, type in appwiz.cpl and press [Enter]. Click the "Turn Windows features on or off" link. Click the little [+] (plus sign) next to "Media Features" and then make sure the little box next to "Windows Media Player" is checked/ticked.

 

1. Windows Media Player is checked.
2. I downloaded K-Lite Codec Pack Standard 9.9.0 and sorry to say I had the same result when I tried to play a CD. After installing 9.9.0 a screen came up and said a 9.9.4 is available. Should I have downloaded 9.9.4?


Kevin

 

Evan I ran the Fix It program. The message said the Media in the CD/DVD is not readable. I checked the CD on my wife's laptop and it played. I'm starting to feel very embarrassed about this problem. Beside using this PC as an anchor is there a next thing to try?

Kevin

 

New CD/DVD burner

$14.99​

including shipping

 

Evan / Doc I ordered a new CD/DVD drive this morning. I I'm going to leave this open until I get one of my sons to install the drive . I'll close it then and tell how great it works.

Kevin

 

I just received the new CD/DVD burner. However one if my sons bought me a new Desktop. My burner problem was solved by throwing money at it.

Thank you
Kevin

 

Cool son. Enjoy your new Desktop!

 

Thanks Doc, but do you have any suggestions how I can turn back the clock of progress? I've done a lot of "research" and It appears to be just to big a change for me to absorb in one bite.

Kevin

 

OMG, he didn't get you a computer running Windows 8 did he?

If so,

1. I take back that "Cool son" . . .
   
   and
   
   
2. If possible, replace Windows 8 with Windows 7,
   
   or if you don't want to spend any money, replace it with Zorin OS.

 

Cool. Specially that Zorin part.

 

It's on my keychain.