1. You are viewing our forum as a guest. For full access please Register. WindowsBBS.com is completely free, paid for by advertisers and donations.

Resolved Win 7 OEM bought overseas not installing.

Discussion in 'Windows 7' started by Ishmael, 2013/04/25.

  1. 2013/04/25
    Ishmael

    Ishmael Well-Known Member Thread Starter

    Joined:
    2011/01/28
    Messages:
    37
    Likes Received:
    0
    When in Australia in 2010 I bought components to build 2 PCs and upgrade a third one for family members there. That upgrade did not happen and I had an OEM copy of Win 7 64 left over that I brought back to Ireland with me.
    I now want to install it in a re-built PC but the key is not being accepted. The HD is a new SSD one. Firstly it gave the message that the key was incorrectly entered and to re enter it, this in turn gave a message that the disk may not be a genuine MS product.
    Is there a fix? or might Microsoft sort this out?
     
    Ishmael,
    #1
  2. 2013/04/25
    MitchellCooley Lifetime Subscription

    MitchellCooley Inactive

    Joined:
    2006/12/02
    Messages:
    1,090
    Likes Received:
    20
    I wouldn't hesitate to contact Microsoft for help. There Contact information in Ireland is here: http://www.microsoft.com/ireland/contact/

    Hope you get it worked out. Not an easy trip to the store to return it :)

    Mitch
     
    MitchellCooley,
    #2


  3. to hide this advert.

  4. 2013/04/25
    PeteC

    PeteC SuperGeek Staff

    Joined:
    2002/05/10
    Messages:
    28,896
    Likes Received:
    389
    I rather doubt that MS will be at all interested - the reason why OEM is cheaper than retail is that support is provided by the PC builder, NOT MS. No harm in trying though :)

    It may be that your OEM software is tied into a specific hardware setup.
     
    PeteC,
    #3
  5. 2013/04/25
    Arie

    Arie Administrator Administrator Staff

    Joined:
    2001/12/27
    Messages:
    15,174
    Likes Received:
    412
    Have a look at Microsoft's How to Tell site.
     
    Arie,
    #4
  6. 2013/04/25
    MitchellCooley Lifetime Subscription

    MitchellCooley Inactive

    Joined:
    2006/12/02
    Messages:
    1,090
    Likes Received:
    20
    Learn something new every time I come here.....
     
    MitchellCooley,
    #5
  7. 2013/04/26
    Ishmael

    Ishmael Well-Known Member Thread Starter

    Joined:
    2011/01/28
    Messages:
    37
    Likes Received:
    0
    There is no doubt that it was a genuine Microsoft product in standard sealed packaging.
    I will contact MS later and I will report the final outcome back here.
     
    Ishmael,
    #6
  8. 2013/04/30
    Ishmael

    Ishmael Well-Known Member Thread Starter

    Joined:
    2011/01/28
    Messages:
    37
    Likes Received:
    0
    Issue resolved.
    Did a custom install and it worked! Don't really know why, unless it was really a Key entry error.
    Thanks to all who contributed.
     
    Ishmael,
    #7

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...