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Microsoft VX-3000

Discussion in 'PC Hardware' started by shakeriou1, 2012/07/23.

  1. 2012/07/23
    shakeriou1

    shakeriou1 Inactive Thread Starter

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    I am trying to re-install the above mentioned webcam. I have downloaded the driver and when running it comes up with the error message "Cannot find c:\user\......\LifeCamSetup\setupstb.exe. Make sure you typed the name correctly, and then try again "

    Any suggestions how I can get this working?
     
    shakeriou1,
    #1
  2. 2012/07/23
    MrBill

    MrBill SuperGeek WindowsBBS Team Member

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    Welcome to the boards. First question that I have for you is what version of Windows are you using? Do you know if it is even compatable with the version you are using?
    http://www.microsoft.com/hardware/en-us/d/lifecam-vx-3000

    Please go to User CP near the top left of this page and fill out your System Specs. Then be sure to save them.
     
    MrBill,
    #2


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  4. 2012/07/23
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Hi shakeriou1, Welcome to Windowsbbs! :)

    What Operating System are you using?

    Have you downloaded the setup file for the driver and saved it to the desktop and then tried running it from there?

    Also please enter your System Details. It helps us in answering your questions.

    Note: A common error is to forget to show your System Details in your profile:

    Make sure to do the above when entering your System Details, thanks.

    EDIT: You beat me to it Bill. :D
     
    Evan Omo,
    #3
  5. 2012/07/23
    shakeriou1

    shakeriou1 Inactive Thread Starter

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    system details

    Sorry, I'm using Windows 7 and will load details shortly
     
    shakeriou1,
    #4
  6. 2012/07/23
    shakeriou1

    shakeriou1 Inactive Thread Starter

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    Details loaded
     
    shakeriou1,
    #5
  7. 2012/07/24
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    You forgot the last step.

    Note: A common error is to forget to show your System Details in your profile:

    Make sure to do the above when entering your System Details, thanks.

    Since you are using Windows 7 have you tried right clicking on the setup file and selecting Run As Administrator?
     
    Evan Omo,
    #6
  8. 2012/07/24
    shakeriou1

    shakeriou1 Inactive Thread Starter

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    Sorry have allowed system spec access. Yes I have tried running as Administrator, same result.
     
    shakeriou1,
    #7
  9. 2012/07/24
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Evan Omo,
    #8
  10. 2012/07/24
    retiredlearner

    retiredlearner SuperGeek WindowsBBS Team Member

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    Just a little note - the CD MS Lifecam 3.0 which accompanied my VX2000 states the need to install the Software before connecting the camera!!!
    I had no trouble with mine. Cheers Neil.:D
     
    retiredlearner,
    #9
  11. 2012/07/24
    MrBill

    MrBill SuperGeek WindowsBBS Team Member

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    You didn't do your operating system in you specs.
     
    MrBill,
    #10
  12. 2012/07/28
    hawk22

    hawk22 Geek Member

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    I use the same webcam on windows 7. I have the instructions in front of me, they are:
    1 Install the software
    2 Plug the webcam into a powered USB port
    3 Position the webcam on a flat surface, or hang it from a flat monitor
    4 Start> All Programs > Microsoft Life Cam > LifeCam Help.

    Troubleshooting:1) Ensure the software is installed. 2) Ensure the USB port is powered. 3) Try a different USB port directly on the computer.
     
    hawk22,
    #11

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