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Resolved Computer reboots repeatedly just before welcome screen

Discussion in 'Windows XP' started by cbmaster, 2009/10/16.

  1. 2009/10/21
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Oh man. Well at least we know that the installation CD isn't at fault. One of the last things that I can suggest is that you test your harddrive using Harddrive Diagnostics. Download the diagnostics from your harddrive manufacturer and run the diagnostics on the PC.
     
  2. 2009/10/21
    cbmaster

    cbmaster Inactive Thread Starter

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    Do you think if I deleted or renamed the windows folder from the hard drive and try another reinstall if that would correct the problem?
    I was able to install windows on a smaller harddrive and connect that one to the system as well so I have full access to it only in Safe Mode though cause in Normal mode it hangs just after it reaches the desktop.
    I might have something wrong in that I never had to hook up both IDE and SATA drives in one system. The small harddrive is IDE while my original drive is SATA. Any suggestions?
    Additionally, are there any tools that might be able to correct or check out my problem on the original harddrive that would run from Safe Mode?
     

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  4. 2009/10/21
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    You should run the harddrive diagnostics to make sure that the harddrive isn't going bad. The harddrive that has Windows installed is it a SATA drive or an IDE drive? Does your harddrive require any special drivers for it to run? If you are comfortable, you could try performing a clean installation of Windows XP and create another partition on the harddrive to install Windows on so you won't lose any data. By performing a clean install you could determine if the computer will boot into normal mode or not.
     
  5. 2009/10/22
    cbmaster

    cbmaster Inactive Thread Starter

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    Greetings
    Here is the latest in this saga. I was successful in installing XP on the original hard-drive. I renamed the windows directory windows.old and used yet another CD with XP. The installation surprisingly went perfect without any stoppages (imagine that after all that I've been through).
    Now that the installation went through I have encountered another problem which I have taken the liberty to forward on to the Malware and Virus Removal section.
    When ever I get to the desktop and start to operate the computer it reboots unexpectedly. I could be doing anything from browsing through folders, just moving the mouse, typing on the keyboard and the computer would stick or for the most part reboot in my face.
    I try changing keyboard and mouse again without any success. Actually, I could leave the system idle and come back and find it black (stick) or it would just reboot for no reason. To me that sounded like Malware or Virus behaviour or both or even a combination with faulty drivers or something. Obviously we need to get to the bottom of this but at least I feel as if the worst is over since I have all my information (I don't mind installing all my software over) but I want a stable system please.
    I have already sent off my post with the required information so I await your response.

    From past experience here, I know that I have to ensure that I have a clean system before I proceed to try to fix issues that may be Malware or Virus related.

    Thanks a million for your assistance thus far. It was much appreciated.

    P.S. Right now I am presently using Safe Mode to send off this since its the only environment that is stable for the time being (at least for these actions).
     
  6. 2009/10/22
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Well thats good news. At least your system is now somewhat working. Since you are posting in the Malware and Virus Removal section of Windowsbbs, I would wait until your system is free of malware before we try and troubleshoot this problem any further. After all it could be a malware issue.
     
  7. 2009/10/22
    cbmaster

    cbmaster Inactive Thread Starter

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    Thanks again for your response, I will post as soon as my system is declared clean and hopefully have good news to report.
     
  8. 2009/10/22
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Great. Keep me posted.
     
  9. 2009/10/22
    tanya

    tanya Inactive

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    Hi,
    This has likely been mentioned but it could be a failing Power Supply unit (or bad RAM).
     
  10. 2009/10/23
    cbmaster

    cbmaster Inactive Thread Starter

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    Tanya, thanks for your comments but I have changed my power supply and have swapped RAM so I am pretty sure that this is not my current issue.

    I suspect that form reading other posts that it could be a fault which occurs after installing XP SP3 on computers - which could include Driver issues.

    I disabled automatic restart and the BSOD was a Stop: 0x0000000A error (IRQL_NOT_LESS_OR_EQUAL).

    I posted to the Malware and Virus Section and just a report that there were no visible security issues from my DDS logs so I think we can pretty much nail it down to the installation of XP and possible issues regarding it.

    Additionally, I tried a clean boot state that doesn't seem to have corrected the issue.

    I await you'll comments.
     
    Last edited: 2009/10/23
  11. 2009/10/23
    Arie

    Arie Administrator Administrator Staff

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    Follow these instructions to post a Dump Data Log.

    Please note:
     
  12. 2009/10/23
    cbmaster

    cbmaster Inactive Thread Starter

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    I have had some restarts since I last posted so I have a dump data log for the last dump. I also want to state that I am having the USB issue which I think might be the cause or one of the causes, because when I use my mouse it sticks occasionally and when I unplug USB mouse or sometimes plug it in the system reboots.

    Here goes:

    Opened log file 'c:debuglog.txt'

    Microsoft (R) Windows Debugger Version 6.8.0004.0 X86
    Copyright (c) Microsoft Corporation. All rights reserved.


    Loading Dump File [C:\WINDOWS\Minidump\Mini102309-13.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available

    Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is: C:\WINDOWS;C:\WINDOWS\system32;C:\WINDOWS\system32\drivers
    Windows XP Kernel Version 2600 (Service Pack 3.5857) MP (2 procs) Free x86 compatible
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 2600.xpsp_sp3_gdr.090804-1435
    Kernel base = 0x804d7000 PsLoadedModuleList = 0x8055d720
    Debug session time: Fri Oct 23 11:08:30.687 2009 (GMT-4)
    System Uptime: 0 days 0:25:56.355
    Loading Kernel Symbols
    .........................................................................................................................
    Loading User Symbols
    Loading unloaded module list
    ............
    *** ERROR: Module load completed but symbols could not be loaded for ALCXWDM.SYS
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    Use !analyze -v to get detailed debugging information.

    BugCheck 100000D1, {31cc0a7, a, 0, f6de8c0a}



    Probably caused by : memory_corruption

    Followup: memory_corruption
    ---------

    0: kd> !analyze -v;r;kv;lmtn;.logclose;q
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high. This is usually
    caused by drivers using improper addresses.
    If kernel debugger is available get stack backtrace.
    Arguments:
    Arg1: 031cc0a7, memory referenced
    Arg2: 0000000a, IRQL
    Arg3: 00000000, value 0 = read operation, 1 = write operation
    Arg4: f6de8c0a, address which referenced memory

    Debugging Details:
    ------------------




    READ_ADDRESS: 031cc0a7

    CURRENT_IRQL: a

    FAULTING_IP:
    ALCXWDM+ac0a
    f6de8c0a 6681793cb910 cmp word ptr [ecx+3Ch],10B9h

    CUSTOMER_CRASH_COUNT: 13

    DEFAULT_BUCKET_ID: CODE_CORRUPTION

    BUGCHECK_STR: 0xD1

    PROCESS_NAME: Idle

    LAST_CONTROL_TRANSFER: from f6e1c5d7 to f6de8c0a

    STACK_TEXT:
    WARNING: Stack unwind information not available. Following frames may be wrong.
    80511340 f6e1c5d7 031cc06b 5620c805 0ce9c180 ALCXWDM+0xac0a
    80511344 031cc06b 5620c805 0ce9c180 d2f70e8b ALCXWDM+0x3e5d7
    80511348 5620c805 0ce9c180 d2f70e8b 8bdc4d89 0x31cc06b
    8051134c 0ce9c180 d2f70e8b 8bdc4d89 5523044e 0x5620c805
    80511350 d2f70e8b 8bdc4d89 5523044e 488166dc 0xce9c180
    80511354 8bdc4d89 5523044e 488166dc f703e010 0xd2f70e8b
    80511358 5523044e 488166dc f703e010 8bf923d7 0x8bdc4d89
    8051135c 488166dc f703e010 8bf923d7 e2811448 0x5523044e
    80511360 f703e010 8bf923d7 e2811448 fffffbfe 0x488166dc
    80511364 8bf923d7 e2811448 fffffbfe 0be0ca81 ALCXWDM+0x260010
    80511368 e2811448 fffffbfe 0be0ca81 48890000 0x8bf923d7
    8051136c fffffbfe 0be0ca81 48890000 87168914 0xe2811448
    80511370 0be0ca81 48890000 87168914 458bec45 0xfffffbfe
    80511374 48890000 87168914 458bec45 f84d8bfc 0xbe0ca81
    80511378 87168914 458bec45 f84d8bfc 89047e89 0x48890000
    8051137c 458bec45 f84d8bfc 89047e89 8ba0854c 0x87168914
    80511380 f84d8bfc 89047e89 8ba0854c 0be8e84d 0x458bec45
    80511384 89047e89 8ba0854c 0be8e84d 8100011a 0xf84d8bfc
    80511388 8ba0854c 0be8e84d 8100011a 1000f86d 0x89047e89
    8051138c 0be8e84d 8100011a 1000f86d ee830000 0x8ba0854c
    80511390 8100011a 1000f86d ee830000 fc45ff08 0xbe8e84d
    80511394 1000f86d ee830000 fc45ff08 73e4753b 0x8100011a
    80511398 ee830000 fc45ff08 73e4753b 00bbe985 0x1000f86d
    8051139c fc45ff08 73e4753b 00bbe985 3e8b0000 0xee830000
    805113a0 73e4753b 00bbe985 3e8b0000 8b044e8b 0xfc45ff08
    805113a4 00bbe985 3e8b0000 8b044e8b 01e083c7 0x73e4753b
    805113a8 3e8b0000 8b044e8b 01e083c7 c20bd233 0xbbe985
    805113ac 8b044e8b 01e083c7 c20bd233 00b0840f 0x3e8b0000
    805113b0 01e083c7 c20bd233 00b0840f 8055137c 0x8b044e8b
    805113b4 c20bd233 00b0840f 8055137c 805620c8 0x1e083c7
    805113b8 00b0840f 8055137c 805620c8 0ccfac0f 0xc20bd233
    805113bc 8055137c 805620c8 0ccfac0f ff6bfb23 0xb0840f
    805113c0 805620c8 0ccfac0f ff6bfb23 c1fa031c nt!KiDoubleFaultStack+0x2c7c
    8055137c f6dbb97c 854f23e8 4053d750 85473bb0 nt!MmPfnDatabase
    8055139c 805456a5 85473bb0 004f23e8 0001000a portcls!CKsShellRequestor::`scalar deleting destructor'+0x48
    8055139c f7712162 85473bb0 004f23e8 0001000a nt!KiInterruptDispatch+0x45
    80551450 80545d4c 00000000 0000000e 00000000 intelppm!AcpiC1Idle+0x12
    80551454 00000000 0000000e 00000000 00000000 nt!KiIdleLoop+0x10


    STACK_COMMAND: kb

    CHKIMG_EXTENSION: !chkimg -lo 50 -d !nt
    !chkimg -lo 50 -d !nt
    80511000-80511001 2 bytes - nt!MmDeleteKernelStack+1a0

    [ 1d 01:00 00 ]
    80511003-80511063 97 bytes - nt!MmDeleteKernelStack+1a3 (+0x03)

    [ ff 45 f8 83 ee 08 ff 45:00 00 00 00 00 00 00 00 ]
    80511065-8051106a 6 bytes - nt!MmDeleteKernelStack+205 (+0x62)

    [ 57 56 e8 04 93 03:00 00 00 00 00 00 ]
    8051106c-8051107c 17 bytes - nt!MmDeleteKernelStack+20c (+0x07)

    [ f7 db b8 28 1c 56 80 f0:00 00 00 00 00 00 00 00 ]
    8051107e-80511081 4 bytes - nt!MmDeleteKernelStack+21e (+0x12)

    [ 8b 40 0c 6a:00 00 00 00 ]
    80511083-8051108c 10 bytes - nt!MmDeleteKernelStack+223 (+0x05)

    [ c1 e8 08 83 e0 07 50 51:00 00 00 00 00 00 00 00 ]
    80511090-805110ab 28 bytes - nt!MmDeleteKernelStack+230 (+0x0d)

    [ 6a 4e e8 91 8e fe ff cc:00 00 00 00 00 00 00 00 ]
    805110ae-805110b5 8 bytes - nt!MmGrowKernelStack+10 (+0x1e)

    [ 8b 5d 08 8b 70 1c 81 c3:00 00 00 00 00 00 00 00 ]
    805110b7-805110c3 13 bytes - nt!MmGrowKernelStack+19 (+0x09)

    [ d0 ff ff c1 ee 09 c1 eb:00 00 00 00 00 00 00 00 ]
    805110c5-805110c7 3 bytes - nt!MmGrowKernelStack+27 (+0x0e)

    [ 23 f2 b9:00 00 00 ]
    805110cb-805110dd 19 bytes - nt!MmGrowKernelStack+2d (+0x06)

    [ 40 23 da 2b f1 2b d9 3b:00 00 00 00 00 00 00 00 ]
    805110e0-805110e3 4 bytes - nt!MmGrowKernelStack+42 (+0x15)

    [ 8b 80 68 01:00 00 00 00 ]
    805110e6-805110fe 25 bytes - nt!MmGrowKernelStack+48 (+0x06)

    [ 2b 05 b0 1c 55 80 c1 e8:00 00 00 00 00 00 00 00 ]
    80511101-80511104 4 bytes - nt!MmGrowKernelStack+63 (+0x1b)

    [ c0 e9 64 01:00 00 00 00 ]
    80511107-8051113d 55 bytes - nt!MmGrowKernelStack+69 (+0x06)

    [ 57 83 ee 08 8b fe 2b fb:00 00 00 00 00 00 00 00 ]
    80511140-80511143 4 bytes - nt!MmGrowKernelStack+a2 (+0x39)

    [ c0 e9 24 01:00 00 00 00 ]
    80511146-8051115b 22 bytes - nt!MmGrowKernelStack+a8 (+0x06)

    [ 29 3d dc 20 56 80 8b c7:00 00 00 00 00 00 00 00 ]
    8051115f-80511166 8 bytes - nt!MmGrowKernelStack+c1 (+0x19)

    [ 33 d2 33 c9 e8 c0 0c 01:00 00 00 00 00 00 00 00 ]
    80511168-8051116a 3 bytes - nt!MmGrowKernelStack+ca (+0x09)

    [ 64 a1 20:00 00 00 ]
    8051116e-80511171 4 bytes - nt!MmGrowKernelStack+d0 (+0x06)

    [ 8d 90 c0 04:00 00 00 00 ]
    80511174-80511176 3 bytes - nt!MmGrowKernelStack+d6 (+0x06)

    [ 64 a1 20:00 00 00 ]
    8051117a-8051117f 6 bytes - nt!MmGrowKernelStack+dc (+0x06)

    [ 8b 3a 8b 80 cc 04:00 00 00 00 00 00 ]
    80511182-80511193 18 bytes - nt!MmGrowKernelStack+e4 (+0x08)

    [ 8b cf 23 0d d4 20 56 80:00 00 00 00 00 00 00 00 ]
    80511195-80511197 3 bytes - nt!MmGrowKernelStack+f7 (+0x13)

    [ 83 66 04:00 00 00 ]
    80511199-805111a2 10 bytes - nt!MmGrowKernelStack+fb (+0x04)

    [ 6a 01 8b f8 56 57 c7 06:00 00 00 00 00 00 00 00 ]
    805111a5-805111a7 3 bytes - nt!MmGrowKernelStack+107 (+0x0c)

    [ e8 9c 2e:00 00 00 ]
    805111aa-805111af 6 bytes - nt!MmGrowKernelStack+10c (+0x05)

    [ 8b ce e8 cd 25 01:00 00 00 00 00 00 ]
    805111b1-80511222 114 bytes - nt!MmGrowKernelStack+113 (+0x07)

    [ 33 d2 0f a4 fa 0c 33 c9:00 00 00 00 00 00 00 00 ]
    80511244-80511293 80 bytes - nt!MmGrowKernelStack+1a6 (+0x93)

    [ 81 ec 01 00 00 89 45 f0:0a 2a 2a 2a 20 20 20 41 ]
    8051129c-8051129f 4 bytes - nt!MmOutPageKernelStack+26 (+0x58)

    [ 28 81 ee 00:c0 c0 55 80 ]
    805112a8-805112db 52 bytes - nt!MmOutPageKernelStack+32 (+0x0c)

    [ f8 c1 ee 09 ba f8 ff 7f:40 bb 00 00 cc 12 51 80 ]
    805112fc-80511313 24 bytes - nt!MmOutPageKernelStack+86 (+0x54)

    [ f4 eb 06 6a 03 5f 89 5d:00 00 00 00 23 00 00 00 ]
    80511318-8051133f 40 bytes - nt!MmOutPageKernelStack+a2 (+0x1c)

    [ 48 28 6a 02 89 41 fc 59:ff ff ff ff 30 00 00 00 ]
    80511344-80511347 4 bytes - nt!MmOutPageKernelStack+ce (+0x2c)

    [ c3 89 45 e8:d7 c5 e1 f6 ]
    805113c0-805113c3 4 bytes - nt!MmOutPageKernelStack+14a (+0x7c)

    [ 00 00 8b 15:7c 13 55 80 ]
    707 errors : !nt (80511000-805113c3)

    MODULE_NAME: memory_corruption

    IMAGE_NAME: memory_corruption

    FOLLOWUP_NAME: memory_corruption

    DEBUG_FLR_IMAGE_TIMESTAMP: 0

    MEMORY_CORRUPTOR: LARGE

    FAILURE_BUCKET_ID: MEMORY_CORRUPTION_LARGE

    BUCKET_ID: MEMORY_CORRUPTION_LARGE

    Followup: memory_corruption
    ---------

    eax=8546f000 ebx=00000040 ecx=031cc06b edx=00000001 esi=8553d750 edi=00000001
    eip=f6de8c0a esp=80511340 ebp=80511340 iopl=0 nv up ei pl zr na pe nc
    cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00010246
    ALCXWDM+0xac0a:
    f6de8c0a 6681793cb910 cmp word ptr [ecx+3Ch],10B9h ds:0023:031cc0a7=????
    ChildEBP RetAddr Args to Child
    WARNING: Stack unwind information not available. Following frames may be wrong.
    80511340 f6e1c5d7 031cc06b 5620c805 0ce9c180 ALCXWDM+0xac0a
    80511344 031cc06b 5620c805 0ce9c180 d2f70e8b ALCXWDM+0x3e5d7
    80511348 5620c805 0ce9c180 d2f70e8b 8bdc4d89 0x31cc06b
    8051134c 0ce9c180 d2f70e8b 8bdc4d89 5523044e 0x5620c805
    80511350 d2f70e8b 8bdc4d89 5523044e 488166dc 0xce9c180
    80511354 8bdc4d89 5523044e 488166dc f703e010 0xd2f70e8b
    80511358 5523044e 488166dc f703e010 8bf923d7 0x8bdc4d89
    8051135c 488166dc f703e010 8bf923d7 e2811448 0x5523044e
    80511360 f703e010 8bf923d7 e2811448 fffffbfe 0x488166dc
    80511364 8bf923d7 e2811448 fffffbfe 0be0ca81 ALCXWDM+0x260010
    80511368 e2811448 fffffbfe 0be0ca81 48890000 0x8bf923d7
    8051136c fffffbfe 0be0ca81 48890000 87168914 0xe2811448
    80511370 0be0ca81 48890000 87168914 458bec45 0xfffffbfe
    80511374 48890000 87168914 458bec45 f84d8bfc 0xbe0ca81
    80511378 87168914 458bec45 f84d8bfc 89047e89 0x48890000
    8051137c 458bec45 f84d8bfc 89047e89 8ba0854c 0x87168914
    80511380 f84d8bfc 89047e89 8ba0854c 0be8e84d 0x458bec45
    80511384 89047e89 8ba0854c 0be8e84d 8100011a 0xf84d8bfc
    80511388 8ba0854c 0be8e84d 8100011a 1000f86d 0x89047e89
    8051138c 0be8e84d 8100011a 1000f86d ee830000 0x8ba0854c
    start end module name
    804d7000 806e4000 nt ntkrpamp.exe Tue Aug 04 10:20:04 2009 (4A784394)
    806e4000 80704d00 hal halmacpi.dll Fri Nov 30 07:55:12 2007 (474FFA20)
    bf000000 bf011600 dxg dxg.sys Fri Nov 30 07:56:14 2007 (474FFA5E)
    bf012000 bf37a880 vtdisp vtdisp.dll Thu Sep 27 22:44:21 2007 (46FC6A85)
    bf800000 bf9c2f80 win32k win32k.sys Fri Apr 17 08:26:26 2009 (49E87572)
    f01cf000 f01f9180 kmixer kmixer.sys Fri Nov 30 08:00:51 2007 (474FFB73)
    f052b000 f053cd80 mfeavfk mfeavfk.sys Fri Jul 31 18:02:34 2009 (4A7369FA)
    f0615000 f061d420 mfesmfk mfesmfk.sys Fri Jul 31 18:05:29 2009 (4A736AA9)
    f071d000 f075da80 HTTP HTTP.sys Fri Nov 30 08:15:13 2007 (474FFED1)
    f0c5e000 f0caf880 srv srv.sys Thu Dec 11 06:57:07 2008 (4940F203)
    f0d00000 f0d2c100 mrxdav mrxdav.sys Fri Nov 30 07:56:31 2007 (474FFA6F)
    f1105000 f1119480 wdmaud wdmaud.sys Fri Nov 30 08:44:46 2007 (475005BE)
    f125a000 f1268d80 sysaudio sysaudio.sys Fri Nov 30 08:43:27 2007 (4750056F)
    f1382000 f1385900 ndisuio ndisuio.sys Fri Nov 30 08:18:28 2007 (474FFF94)
    f13f2000 f1401900 Cdfs Cdfs.SYS Fri Nov 30 08:42:07 2007 (4750051F)
    f58aa000 f58c1900 dump_atapi dump_atapi.sys Fri Nov 30 07:54:41 2007 (474FFA01)
    f58c2000 f58e5180 Fastfat Fastfat.SYS Fri Nov 30 08:42:13 2007 (47500525)
    f59ae000 f59e0c40 mfehidk mfehidk.sys Fri Jul 31 17:59:40 2009 (4A73694C)
    f59e1000 f5a50280 mrxsmb mrxsmb.sys Fri Oct 24 07:21:07 2008 (4901AFA3)
    f5a51000 f5a7be80 rdbss rdbss.sys Fri Nov 30 08:56:15 2007 (4750086F)
    f5a7c000 f5aa1000 SASKUTIL SASKUTIL.sys Wed Aug 05 18:58:23 2009 (4A7A0E8F)
    f5aa1000 f5ac2d00 afd afd.sys Thu Aug 14 06:04:35 2008 (48A40333)
    f5ac3000 f5aeac00 netbt netbt.sys Fri Nov 30 08:49:09 2007 (475006C5)
    f5aeb000 f5b12000 Mpfp Mpfp.sys Thu Apr 09 14:21:32 2009 (49DE3CAC)
    f5b12000 f5b37500 ipnat ipnat.sys Fri Nov 30 08:20:20 2007 (47500004)
    f5b60000 f5bb8480 tcpip tcpip.sys Fri Jun 20 07:51:09 2008 (485B99AD)
    f5bb9000 f5bcb600 ipsec ipsec.sys Fri Nov 30 08:47:51 2007 (47500677)
    f6c2d000 f6c85e80 update update.sys Fri Nov 30 07:53:46 2007 (474FF9CA)
    f6c8a000 f6c8c900 Dxapi Dxapi.sys Fri Aug 17 16:53:19 2001 (3B7D843F)
    f6caa000 f6cac880 hidusb hidusb.sys Fri Nov 30 08:01:11 2007 (474FFB87)
    f6cae000 f6cdde80 rdpdr rdpdr.sys Fri Nov 30 07:56:39 2007 (474FFA77)
    f6d7e000 f6d8ee00 psched psched.sys Fri Nov 30 08:19:22 2007 (474FFFCA)
    f6d8f000 f6da5580 ndiswan ndiswan.sys Fri Nov 30 08:48:52 2007 (475006B4)
    f6da6000 f6db9900 parport parport.sys Fri Nov 30 07:54:14 2007 (474FF9E6)
    f6dba000 f6ddda80 portcls portcls.sys Fri Nov 30 08:47:10 2007 (4750064E)
    f6dde000 f71cc700 ALCXWDM ALCXWDM.SYS Tue Sep 23 22:40:17 2008 (48D9A891)
    f71cd000 f71f0200 USBPORT USBPORT.SYS Fri Nov 30 08:01:21 2007 (474FFB91)
    f71f1000 f7213700 ks ks.sys Fri Nov 30 08:44:06 2007 (47500596)
    f7214000 f7227f00 VIDEOPRT VIDEOPRT.SYS Fri Nov 30 07:59:55 2007 (474FFB3B)
    f7228000 f726d180 vtmini vtmini.sys Thu Sep 27 22:44:26 2007 (46FC6A8A)
    f727a000 f727c280 rasacd rasacd.sys Fri Aug 17 16:55:39 2001 (3B7D84CB)
    f72b6000 f72cfb80 Mup Mup.sys Fri Nov 30 08:44:43 2007 (475005BB)
    f72d0000 f72fc980 NDIS NDIS.sys Fri Nov 30 08:48:48 2007 (475006B0)
    f72fd000 f7389600 Ntfs Ntfs.sys Fri Nov 30 08:43:33 2007 (47500575)
    f738a000 f73a0b00 KSecDD KSecDD.sys Wed Jun 24 07:18:40 2009 (4A420B90)
    f73a1000 f73b2f00 sr sr.sys Fri Nov 30 08:09:28 2007 (474FFD78)
    f73b3000 f73d2b00 fltMgr fltMgr.sys Fri Nov 30 07:56:43 2007 (474FFA7B)
    f73d3000 f73ea900 atapi atapi.sys Fri Nov 30 07:54:41 2007 (474FFA01)
    f73eb000 f7410700 dmio dmio.sys Fri Nov 30 08:00:03 2007 (474FFB43)
    f7411000 f742f880 ftdisk ftdisk.sys Fri Aug 17 16:52:41 2001 (3B7D8419)
    f7430000 f7440a80 pci pci.sys Fri Nov 30 08:01:10 2007 (474FFB86)
    f7441000 f746ed80 ACPI ACPI.sys Fri Nov 30 08:01:02 2007 (474FFB7E)
    f7570000 f7579180 isapnp isapnp.sys Fri Nov 30 08:01:08 2007 (474FFB84)
    f7580000 f758a580 MountMgr MountMgr.sys Fri Nov 30 07:53:46 2007 (474FF9CA)
    f7590000 f759cc80 VolSnap VolSnap.sys Fri Nov 30 07:55:28 2007 (474FFA30)
    f75a0000 f75a8e00 disk disk.sys Fri Nov 30 07:55:00 2007 (474FFA14)
    f75b0000 f75bc180 CLASSPNP CLASSPNP.SYS Fri Nov 30 08:43:53 2007 (47500589)
    f75c0000 f75c9000 xfilt xfilt.sys Mon Apr 13 02:16:14 2009 (49E2D8AE)
    f75d0000 f75dae80 uagp35 uagp35.sys Fri Nov 30 08:01:08 2007 (474FFB84)
    f7600000 f760e880 usbhub usbhub.sys Fri Nov 30 08:01:23 2007 (474FFB93)
    f7630000 f7638080 ipfltdrv ipfltdrv.sys Fri Aug 17 16:55:07 2001 (3B7D84AB)
    f7640000 f7648700 wanarp wanarp.sys Fri Nov 30 08:20:34 2007 (47500012)
    f7650000 f7658780 netbios netbios.sys Fri Nov 30 08:18:34 2007 (474FFF9A)
    f7660000 f766ae00 Fips Fips.SYS Fri Nov 30 07:56:29 2007 (474FFA6D)
    f7670000 f7679000 HIDCLASS HIDCLASS.SYS Fri Nov 30 08:01:10 2007 (474FFB86)
    f7710000 f7718e00 intelppm intelppm.sys Fri Nov 30 07:55:16 2007 (474FFA24)
    f7720000 f772a480 imapi imapi.sys Fri Nov 30 07:55:14 2007 (474FFA22)
    f7730000 f773f600 cdrom cdrom.sys Fri Nov 30 07:54:57 2007 (474FFA11)
    f7740000 f774e100 redbook redbook.sys Fri Nov 30 07:54:35 2007 (474FF9FB)
    f7750000 f775eb00 drmk drmk.sys Fri Nov 30 08:00:55 2007 (474FFB77)
    f7760000 f776a600 fetnd5bv fetnd5bv.sys Thu Dec 16 01:36:28 2004 (41C11EDC)
    f7770000 f777fc00 serial serial.sys Fri Nov 30 08:43:16 2007 (47500564)
    f7780000 f778cd00 i8042prt i8042prt.sys Fri Nov 30 08:45:35 2007 (475005EF)
    f7790000 f779c880 rasl2tp rasl2tp.sys Fri Nov 30 08:48:03 2007 (47500683)
    f77a0000 f77aa200 raspppoe raspppoe.sys Fri Nov 30 08:20:52 2007 (47500024)
    f77b0000 f77bbd00 raspptp raspptp.sys Fri Nov 30 08:48:09 2007 (47500689)
    f77c0000 f77c8900 msgpc msgpc.sys Fri Nov 30 08:19:17 2007 (474FFFC5)
    f77d0000 f77d9f00 termdd termdd.sys Fri Nov 30 07:52:52 2007 (474FF994)
    f77e0000 f77e9e80 NDProxy NDProxy.SYS Fri Nov 30 08:20:47 2007 (4750001F)
    f77f0000 f77f6180 PCIIDEX PCIIDEX.SYS Fri Nov 30 07:54:40 2007 (474FFA00)
    f77f8000 f77fcd00 PartMgr PartMgr.sys Fri Nov 30 07:55:02 2007 (474FFA16)
    f7800000 f7808000 videX32 videX32.sys Mon Apr 13 02:19:55 2009 (49E2D98B)
    f7888000 f788ef80 mfebopk mfebopk.sys Fri Jul 31 18:03:24 2009 (4A736A2C)
    f7898000 f789d080 usbuhci usbuhci.sys Sun Apr 13 14:45:34 2008 (480254CE)
    f78a0000 f78a7600 usbehci usbehci.sys Fri Nov 30 08:01:21 2007 (474FFB91)
    f78a8000 f78a9000 fdc fdc.sys unavailable (00000000)
    f78b0000 f78b6000 kbdclass kbdclass.sys Fri Nov 30 07:53:51 2007 (474FF9CF)
    f78b8000 f78bca80 TDI TDI.SYS Fri Nov 30 08:24:48 2007 (47500110)
    f78c0000 f78c4580 ptilink ptilink.sys Fri Aug 17 16:49:53 2001 (3B7D8371)
    f78c8000 f78cc080 raspti raspti.sys Fri Aug 17 16:55:32 2001 (3B7D84C4)
    f78d0000 f78d5a00 mouclass mouclass.sys Fri Nov 30 07:53:51 2007 (474FF9CF)
    f78d8000 f78dd000 flpydisk flpydisk.sys Fri Nov 30 07:54:33 2007 (474FF9F9)
    f78e8000 f78ed200 vga vga.sys Fri Nov 30 07:59:56 2007 (474FFB3C)
    f78f0000 f78f4a80 Msfs Msfs.SYS Fri Nov 30 07:56:25 2007 (474FFA69)
    f78f8000 f78ff880 Npfs Npfs.SYS Fri Nov 30 07:56:26 2007 (474FFA6A)
    f7900000 f7906000 SASDIFSV SASDIFSV.SYS Mon Mar 23 16:55:36 2009 (49C7F748)
    f7910000 f7916180 HIDPARSE HIDPARSE.SYS Fri Nov 30 08:01:07 2007 (474FFB83)
    f7920000 f7924500 watchdog watchdog.sys Fri Nov 30 08:00:40 2007 (474FFB68)
    f7980000 f7983000 BOOTVID BOOTVID.dll Fri Aug 17 16:49:09 2001 (3B7D8345)
    f7a14000 f7a17580 BIOS BIOS.sys Wed Mar 16 02:23:52 2005 (4237D0F8)
    f7a24000 f7a27d80 serenum serenum.sys Fri Nov 30 07:54:17 2007 (474FF9E9)
    f7a28000 f7a2a980 gameenum gameenum.sys Fri Nov 30 08:01:13 2007 (474FFB89)
    f7a2c000 f7a2e780 ndistapi ndistapi.sys Fri Nov 30 08:20:46 2007 (4750001E)
    f7a48000 f7a4bc80 mssmbios mssmbios.sys Fri Nov 30 08:01:14 2007 (474FFB8A)
    f7a64000 f7a66c00 vulfntr vulfntr.sys Mon Jun 06 05:51:37 2005 (42A41CA9)
    f7a70000 f7a71b80 kdcom kdcom.dll Fri Aug 17 16:49:10 2001 (3B7D8346)
    f7a72000 f7a73100 WMILIB WMILIB.SYS Fri Aug 17 17:07:23 2001 (3B7D878B)
    f7a74000 f7a75500 viaide viaide.sys Fri Nov 30 07:54:42 2007 (474FFA02)
    f7a76000 f7a77700 dmload dmload.sys Fri Aug 17 16:58:15 2001 (3B7D8567)
    f7a86000 f7a87b00 vulfnth vulfnth.sys Wed Jan 05 06:02:08 2005 (41DBBB20)
    f7a88000 f7a89100 swenum swenum.sys Fri Nov 30 07:53:57 2007 (474FF9D5)
    f7a8a000 f7a8b280 USBD USBD.SYS Fri Aug 17 17:02:58 2001 (3B7D8682)
    f7a8c000 f7a8df00 Fs_Rec Fs_Rec.SYS Fri Aug 17 16:49:37 2001 (3B7D8361)
    f7a8e000 f7a8f080 Beep Beep.SYS Fri Aug 17 16:47:33 2001 (3B7D82E5)
    f7a90000 f7a91080 mnmdd mnmdd.SYS Fri Aug 17 16:57:28 2001 (3B7D8538)
    f7a92000 f7a93080 RDPCDD RDPCDD.sys Fri Aug 17 16:46:56 2001 (3B7D82C0)
    f7a9a000 f7a9b100 dump_WMILIB dump_WMILIB.SYS Fri Aug 17 17:07:23 2001 (3B7D878B)
    f7b2e000 f7b2fa80 ParVdm ParVdm.SYS Fri Aug 17 16:49:49 2001 (3B7D836D)
    f7b38000 f7b38d00 pciide pciide.sys Fri Aug 17 16:51:49 2001 (3B7D83E5)
    f7bb8000 f7bb8d00 dxgthk dxgthk.sys Fri Aug 17 16:53:12 2001 (3B7D8438)
    f7c05000 f7c05b80 Null Null.SYS Fri Aug 17 16:47:39 2001 (3B7D82EB)
    f7cc5000 f7cc5c00 audstub audstub.sys Fri Aug 17 16:59:40 2001 (3B7D85BC)

    Unloaded modules:
    f6ca2000 f6ca5000 mouhid.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    f7918000 f791f000 USBSTOR.SYS
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    f01cf000 f01fa000 kmixer.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    f01cf000 f01fa000 kmixer.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    f7cbc000 f7cbd000 drmkaud.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    f10b7000 f10e2000 kmixer.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    f122a000 f1237000 DMusic.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    f123a000 f1248000 swmidi.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    f10e2000 f1105000 aec.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    f7ad8000 f7ada000 splitter.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    f78e0000 f78e5000 Cdaudio.SYS
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    f727e000 f7281000 Sfloppy.SYS
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    Closing open log file c:debuglog.txt
     
    Last edited: 2009/10/23
  13. 2009/10/23
    Arie

    Arie Administrator Administrator Staff

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    Start by testing your memory. Run Memtest86 or Windows Memory Diagnostic.

    Please note:

     
  14. 2009/10/23
    tanya

    tanya Inactive

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    I guess you have seen these already:

    Windows 7 Safe Boot Mode For Troubleshooting
    http://www.megaleecher.net/Windows_7_Safe_Mode_Booting

    Problems | Windows Seven 7
    http://www.windows7-problem.com/index.php/category/problems/

    2009 October | Windows Seven 7
    http://www.windows7-problem.com/index.php/2009/10/

    Have you uninstalled / reinstalled audio drivers?- I found this: under the dump file error above "ERROR: Module load completed but symbols could not be loaded for ALCXWDM.SYS" ALCXWDM.SYS (audio driver)

    alcxwdm.sys Windows process - What is it?
    http://www.file.net/process/alcxwdm.sys.html
     
    Last edited: 2009/10/23
  15. 2009/10/23
    cbmaster

    cbmaster Inactive Thread Starter

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    @ Tanya:
    I am not running Windows 7 so I was just wondering why you sent me the links. I think you might have misunderstood when I mentioned in an earlier post that I installed Seven Transformation Pack which I believed caused my original problems before I had to reinstall Windows XP SP3.

    As it relate to the audio drivers, I installed the drivers after I completed the XP installation. Should I reinstall the audio drivers?

    @ Arie
    I will run the memory tests and see what the results are.

    Thanks to both of you thus far for your support and guidance. I really appreciate it.
     
  16. 2009/10/23
    tanya

    tanya Inactive

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    Hi,
    As you mention this started after the Windows 7 Transformation Pack which seems to have had lasting effects even though you are no longer running it....

    I cannot really follow the sequence but did you eventually use a different hd to instal xp sp3? (i.e. completely remove every bit of 7?)
    If not, I would use a new drive, and do a complete new installation of XP (even though you did rename windows etc.).

    Following the above (if this was not done already), I definitely would remove the audio drivers, download a new file and instal the drivers (in safe mode if possible) Are you using new drivers for the mouse and kb?

    When you restored the registry, was the "Last Known Good Configuration" from a date preceding the windows 7 installation?

     
  17. 2009/10/24
    techniboy1994

    techniboy1994 Inactive

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    Oh my God, you've really got there. I think one thing to do might be to get a technician to have a look at the problem or, (but not advised) to try and sort it out yourself. Note: you could try going into Safe Mode by pressing F8 repeatedly before the Windows OS logo and then go to System Restore and restore your system back to a good state. But unfortunately that's not advised as you could completely wreck your system!
    Sorry, but I simply don't know.:confused:
     
  18. 2009/10/24
    techniboy1994

    techniboy1994 Inactive

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    ****! From reading an excerpt from the Log file (debuglog.txt), I can see that your memory is corrupted and that you need to either update your drivers or make new addresses for your drivers to run on (sorry but I don't know how to do that myself!). I think a professional needs to look at this...
     
  19. 2009/10/25
    cbmaster

    cbmaster Inactive Thread Starter

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    @Tanya
    I did install XP on a clean hard drive, that is how I was able to rename the windows directory on this hard drive. Honestly, I haven't used it much but I will put it back in by itself and see if I have the issue just to refresh my thoughts before I update this post again.

    What I can say though is that I swapped keyboard, mouse and RAM and still have the rebooting/hanging issues. Not ruling out anything that you'll have said but I am inclined to think that the issue or one of the issues is Driver related (USB for sure as one culprit) because the only way I was able to temporarily curb the issue somewhat was to stick a flash drive in the USB port and restart. This has been working somewhat even though it hasn't corrected the issue but at least I can get into Normal Mode and do things for the most part without it rebooting/hanging in my face.
    I am using a PS2 keyboard and USB mouse at present. I have used all different combinations (PS2/ USB mice and keyboards) without any success. Yes the computer can reboot/hang at any time but I am able to do things for the most part.

    On the USB note when I try to use different drivers from other XP CDs they resort back to the version that is installed on the computer so I don't know what to do there.

    I will reinstall the Audio Drivers immediately and see how it goes.

    As it relates to the Registry restoration, when I first encountered the problem and couldn't get into Normal Mode I went into Safe Mode and used WinRescue XP to restore my registry etc (System Restore was turned off) and that did not correct the issue, cause obviously that only dealt with the registry so my system files that Windows 7 Transformed would have been still there. When I rebooted everything was worse which lead me to reinstall/repair XP and during setup I encountered hell with blue screens until I renamed the windows folder and used a different CD it went through perfectly.
    On my first restart after installation I realised that as soon as it got to the desktop it kept restarting so I disable restart to see the errors which the last one was posted earlier. I have more of them if you'll want any from previous dates or even the first one that was created.

    I know for sure that Windows 7 Transformation Pack messed up my system and I don't understand how it affected Drivers (USB and maybe others) and so forth.

    @Techniboy
    Thanks for your input. I am going to plough on with checking out the Driver issues and see if I can correct all those issues to see if the problem goes away permanently.
     
  20. 2009/10/25
    smart

    smart Inactive

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    Hi! all. I am not a computer geek but one suggestion. Did you check your CPU and main fan of the system. Sometimes there is so much dirt on it and not cooling. That is the reason that systems are unexpectedly rebooting.
     
  21. 2009/10/25
    tanya

    tanya Inactive

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    Hi cbmaster,


    New HD never been used?
    IMHO, it is (as you say) a driver issue (see below)
    Also I think poorly designed / corrupt programs (e.g. drivers) can mimic memory issues.
    And incompatible drivers can cause what seem to be mem errors
    IOW I don't think it is a hardware issue right now...
    Get the essential new up to date drivers from their respective Web sites. (Who's the OEM?)
    I wouldn't hold my breath. (I think you should follow below)
    See bottom link
    Have you tried a boot CD?
    I may be wrong but software can corrupt other s/w (i.e. win7 TP could have installed its own driver which won't work with xp sp3 - and the drivers may have remained - I don't know if you used a brand new drive (still don't know).
    Since the Windows 7 Transformation Pack caused the problem.

    IMHO, you need to do a complete format if you are going to use the same HD.
    I write this having on 1 occasion reinstalled windows 98 SE following every step (but a quick format) and remnants of the problematic Windows 98 SE OS remained....

    Have you contacted the computer manufacturer? Or looked at their Web site?

    Start from the very beginning. Do everything in order.
    You are getting great suggestions but if it was me, I'd focus on 1 method and after that fails (if it does), start on another.

    Starting with a new harddrive. - follow the drive manufacturer's instructions...
    Install win xp sp3

    (You could always keep the original drive (someone mentioned way back) to use it as slave).
    Reinstall drivers (new ones)
    The drivers on your cd may not go with sp3 - I don't know

    A tip - when you are installing software (aside from the OS), and the program asks you if you want to restart, click "no" and then restart yourself. (IIRC, the shut down - restart will be under the control of the OS and not under the driver or whatever program's control).
    Another tip - I shut the system down each time after I install something. IMHO the ram will be completely cleared, and starting again (cold reboot) will allow you to see if the last device was the cause or not.
    (Again I'd contact the maker and ask them for advice).

    Windows xp...reboot after splash screen
    http://en.kioskea.net/forum/affich-48580-windows-xp-reboot-after-splash-screen

    Above - seems to be a known issue

    Also I found this:
    How to troubleshoot an unsuccessful installation of Windows XP Service Pack 3
    http://support.microsoft.com/kb/950718

    Tanya
    Afterthought: What are the computer specs? RAM, CPU, etc. (and the OEM) I did not see it mentioned
     
    Last edited: 2009/10/25

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