blue screen of death: Stop: c000021a

Hi Sven,

I think the second bugcheck parameter is nt status code but it is not document at microsoft (the description is error code). If my guess is correct, c0000402 means "all user trust quota exceeded ". This is userid setup issue.

WINLOGON_FATAL_ERROR (c000021a)
The Winlogon process terminated unexpectedly.
Arguments:
Arg1: e179b800, String that identifies the problem.
Arg2: 00000402, NT Status Code <- ALL_USER_TRUST_QUOTA_EXCEEDED
Arg3: 00000000
Arg4: 00000000

 

Cpc2004

I have no idea what you are telling me.
Is there a fix for my problem?
Thanks
Sven

 

Hi,

Reset all the login ids may resolve the problem.

 

O.K.,

What are the log in ID's, and how do i do that?

the only one logging in on this computer is me??

Sven

 

Hi all,

I just remembered something,

This only happens when I first boot up in the morning or when the computer was off for a longer time and had time to cool off. When I do a reboot, every thing is warm and it boots fine. Even with a total shutdown and power off it will boot fine because the hardware is still warm.

Maybe, just maybe I need to reseat all hardware and connections, especially the ones I replaced several months ago.

Any thoughts?

Sven

 

According to microsoft webpage http://support.microsoft.com/kb/q156669
Attach the following files at any webspace. I will study your log and dumps.
C:\Documents and Settings\All Users\Application Data\Microsoft\Dr Watson\drwtsn32.log
C:\Documents and Settings\All Users\Application Data\Microsoft\Dr Watson\user.dmp

 

Cpc2004,
Thanks for the link. I will do as MS suggest and hope it will find what is wrong.
Thanks Again
Sven

 

cpc2004,
i have a new dmp fle to look at:

Opened log file 'c:\debuglog.txt'
kd> .sympath srv*c:\symbols*http://msdl.microsoft.com/download/symbols
Symbol search path is: srv*c:\symbols*http://msdl.microsoft.com/download/symbols
kd> .reload;!analyze -v;r;!thread;lmnt;.logclose;q
Loading Kernel Symbols
.................................................................................................................
Loading unloaded module list
..
Loading User Symbols
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

WINLOGON_FATAL_ERROR (c000021a)
The Winlogon process terminated unexpectedly.
Arguments:
Arg1: e18532a8, String that identifies the problem.
Arg2: 00000402, Error Code.
Arg3: 00000000
Arg4: 00000000

Debugging Details:
------------------


ADDITIONAL_DEBUG_TEXT: Windows Logon Process

BUGCHECK_STR: 0xc000021a_402

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: DRIVER_FAULT

LAST_CONTROL_TRANSFER: from 80629593 to 8053331e

STACK_TEXT:
f72c9934 80629593 0000004c c000021a f72c99b0 nt!KeBugCheckEx+0x1b
f72c9970 806699c7 00000001 0000004c c000021a nt!PoShutdownBugCheck+0x5c
f72c9b28 806461e8 c000021a 00000004 00000001 nt!ExpSystemErrorHandler+0x511
f72c9cd4 80646631 c000021a 00000004 00000001 nt!ExpRaiseHardError+0x9a
f72c9d44 804de7ec c000021a 00000004 00000001 nt!NtRaiseHardError+0x16b
f72c9d44 7c90eb94 c000021a 00000004 00000001 nt!KiFastCallEntry+0xf8
WARNING: Frame IP not in any known module. Following frames may be wrong.
0015ff1c 00000000 00000000 00000000 00000000 0x7c90eb94


FOLLOWUP_IP:
nt!KiFastCallEntry+f8
804de7ec 8be5 mov esp,ebp

SYMBOL_STACK_INDEX: 5

FOLLOWUP_NAME: MachineOwner

SYMBOL_NAME: nt!KiFastCallEntry+f8

MODULE_NAME: nt

IMAGE_NAME: ntoskrnl.exe

DEBUG_FLR_IMAGE_TIMESTAMP: 42250ff9

STACK_COMMAND: kb

FAILURE_BUCKET_ID: 0xc000021a_402_nt!KiFastCallEntry+f8

BUCKET_ID: 0xc000021a_402_nt!KiFastCallEntry+f8

Followup: MachineOwner
---------

eax=ffdff13c ebx=f72c99b0 ecx=00000000 edx=804dce11 esi=0000004c edi=c000021a
eip=8053331e esp=f72c991c ebp=f72c9934 iopl=0 nv up ei ng nz na po nc
cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00000286
nt!KeBugCheckEx+0x1b:
8053331e 5d pop ebp
GetPointerFromAddress: unable to read from 8055ee34
THREAD 86574cb0 Cid 01d8.01dc Teb: 7ffdf000 Win32Thread: 00000000 RUNNING on processor 0
Not impersonating
GetUlongFromAddress: unable to read from 8055ee44
Owning Process 86574880 Image: smss.exe
ffdf0000: Unable to get shared data
Wait Start TickCount 3523
Context Switch Count 144
ReadMemory error: Cannot get nt!KeMaximumIncrement value.
UserTime 00:00:00.0000
KernelTime 00:00:00.0000
Start Address 0x4858a4c8
Stack Init f72ca000 Current f72c9754 Base f72ca000 Limit f72c7000 Call 0
Priority 11 BasePriority 11 PriorityDecrement 0 DecrementCount 16
ChildEBP RetAddr Args to Child
f72c9934 80629593 0000004c c000021a f72c99b0 nt!KeBugCheckEx+0x1b (FPO: [Non-Fpo])
f72c9970 806699c7 00000001 0000004c c000021a nt!PoShutdownBugCheck+0x5c (FPO: [Non-Fpo])
f72c9b28 806461e8 c000021a 00000004 00000001 nt!ExpSystemErrorHandler+0x511 (FPO: [Non-Fpo])
f72c9cd4 80646631 c000021a 00000004 00000001 nt!ExpRaiseHardError+0x9a (FPO: [Non-Fpo])
f72c9d44 804de7ec c000021a 00000004 00000001 nt!NtRaiseHardError+0x16b (FPO: [Non-Fpo])
f72c9d44 7c90eb94 c000021a 00000004 00000001 nt!KiFastCallEntry+0xf8 (FPO: [0,0] TrapFrame @ f72c9d64)
WARNING: Frame IP not in any known module. Following frames may be wrong.
0015ff1c 00000000 00000000 00000000 00000000 0x7c90eb94

start end module name
804d7000 806eb100 nt ntoskrnl.exe Tue Mar 01 16:59:37 2005 (42250FF9)
806ec000 806ffd80 hal halacpi.dll Tue Aug 03 22:59:04 2004 (41107B28)
aac93000 aacaa480 dump_atapi dump_atapi.sys Tue Aug 03 22:59:41 2004 (41107B4D)
aacab000 aacce000 Fastfat Fastfat.SYS Tue Aug 03 23:14:15 2004 (41107EB7)
aacce000 aad7f640 avg7core avg7core.sys Sun Sep 18 17:09:57 2005 (432E01D5)
aad80000 aada0f00 ipnat ipnat.sys Wed Sep 29 15:28:36 2004 (415B3714)
aada1000 aae0f400 mrxsmb mrxsmb.sys Tue Jan 18 20:26:50 2005 (41EDE18A)
aae38000 aae62a00 rdbss rdbss.sys Wed Oct 27 18:13:57 2004 (418047D5)
aae63000 aae84d00 afd afd.sys Tue Aug 03 23:14:13 2004 (41107EB5)
aae85000 aaeacc00 netbt netbt.sys Tue Aug 03 23:14:36 2004 (41107ECC)
aaead000 aaf04d80 tcpip tcpip.sys Wed May 25 12:04:00 2005 (4294CC20)
aaf05000 aaf17400 ipsec ipsec.sys Tue Aug 03 23:14:27 2004 (41107EC3)
aafe4000 aafe6900 Dxapi Dxapi.sys Fri Aug 17 13:53:19 2001 (3B7D843F)
bf800000 bf9c1180 win32k win32k.sys Wed Oct 05 17:05:44 2005 (43446A58)
bf9c2000 bf9d3580 dxg dxg.sys Tue Aug 03 23:00:51 2004 (41107B93)
bf9d4000 bfa0c000 ati2dvag ati2dvag.dll Wed Aug 25 10:29:01 2004 (412CCC5D)
bfa0c000 bfa46000 ati2cqag ati2cqag.dll Wed Aug 25 10:10:18 2004 (412CC7FA)
bfa46000 bfa77000 atikvmag atikvmag.dll Tue Feb 22 18:23:15 2005 (421BE913)
bfa77000 bfc99b60 ati3duag ati3duag.dll Wed Aug 25 10:25:53 2004 (412CCBA1)
bfc9a000 bfd0e700 ativvaxx ativvaxx.dll Wed Aug 25 10:15:14 2004 (412CC922)
f6f4a000 f6f7d200 update update.sys Tue Aug 03 22:58:32 2004 (41107B08)
f6f7e000 f6f8ee00 psched psched.sys Tue Aug 03 23:04:16 2004 (41107C60)
f6f8f000 f6fa5680 ndiswan ndiswan.sys Tue Aug 03 23:14:30 2004 (41107EC6)
f7046000 f7059900 parport parport.sys Tue Aug 03 22:59:04 2004 (41107B28)
f705a000 f707d980 portcls portcls.sys Tue Aug 03 23:15:47 2004 (41107F13)
f707e000 f70c0620 ALCXWDM ALCXWDM.SYS Mon Feb 04 00:35:39 2002 (3C5E47DB)
f70c1000 f70e3680 ks ks.sys Tue Aug 03 23:15:20 2004 (41107EF8)
f70e4000 f70f5300 Rtlnicxp Rtlnicxp.sys Thu Jul 15 23:19:52 2004 (40F77388)
f70f6000 f711b2e0 AmosNt AmosNt.SYS Thu Jul 12 05:46:21 2001 (3B4D9C1D)
f711c000 f71a28e0 HSF_CNXT HSF_CNXT.sys Thu Jul 12 05:54:18 2001 (3B4D9DFA)
f71a3000 f71b3f20 basic2 basic2.sys Thu Jul 12 05:49:31 2001 (3B4D9CDB)
f71b4000 f71d6e80 USBPORT USBPORT.SYS Tue Aug 03 23:08:34 2004 (41107D62)
f71d7000 f71ea780 VIDEOPRT VIDEOPRT.SYS Tue Aug 03 23:07:04 2004 (41107D08)
f71eb000 f72c6000 ati2mtag ati2mtag.sys Wed Aug 25 10:28:43 2004 (412CCC4B)
f72e6000 f72e8280 rasacd rasacd.sys Fri Aug 17 13:55:39 2001 (3B7D84CB)
f7675000 f768f580 Mup Mup.sys Tue Aug 03 23:15:20 2004 (41107EF8)
f7690000 f76bca80 NDIS NDIS.sys Tue Aug 03 23:14:27 2004 (41107EC3)
f76bd000 f7749480 Ntfs Ntfs.sys Tue Aug 03 23:15:06 2004 (41107EEA)
f774a000 f7760780 KSecDD KSecDD.sys Tue Aug 03 22:59:45 2004 (41107B51)
f7761000 f777f780 fltMgr fltMgr.sys Tue Aug 03 23:01:17 2004 (41107BAD)
f7780000 f7797800 SCSIPORT SCSIPORT.SYS Tue Aug 03 22:59:39 2004 (41107B4B)
f7798000 f77af480 atapi atapi.sys Tue Aug 03 22:59:41 2004 (41107B4D)
f77b0000 f77ce880 ftdisk ftdisk.sys Fri Aug 17 13:52:41 2001 (3B7D8419)
f77cf000 f77dfa80 pci pci.sys Tue Aug 03 23:07:45 2004 (41107D31)
f77e0000 f780dd80 ACPI ACPI.sys Tue Aug 03 23:07:35 2004 (41107D27)
f782f000 f7837c00 isapnp isapnp.sys Fri Aug 17 13:58:01 2001 (3B7D8559)
f783f000 f784de80 ohci1394 ohci1394.sys Tue Aug 03 23:10:05 2004 (41107DBD)
f784f000 f785c000 1394BUS 1394BUS.SYS Tue Aug 03 23:10:03 2004 (41107DBB)
f785f000 f7869500 MountMgr MountMgr.sys Tue Aug 03 22:58:29 2004 (41107B05)
f786f000 f787bc80 VolSnap VolSnap.sys Tue Aug 03 23:00:14 2004 (41107B6E)
f787f000 f788ce80 aic78xx aic78xx.sys Thu May 10 13:23:40 2001 (3AFAF8CC)
f788f000 f7897e00 disk disk.sys Tue Aug 03 22:59:53 2004 (41107B59)
f789f000 f78ab200 CLASSPNP CLASSPNP.SYS Tue Aug 03 23:14:26 2004 (41107EC2)
f78af000 f78b9500 viaagp viaagp.sys Tue Aug 03 23:07:42 2004 (41107D2E)
f78df000 f78e8f00 termdd termdd.sys Tue Aug 03 22:58:52 2004 (41107B1C)
f790f000 f7918480 NDProxy NDProxy.SYS Fri Aug 17 13:55:30 2001 (3B7D84C2)
f791f000 f792d100 usbhub usbhub.sys Tue Aug 03 23:08:40 2004 (41107D68)
f794f000 f7957700 netbios netbios.sys Tue Aug 03 23:03:19 2004 (41107C27)
f795f000 f7967880 Fips Fips.SYS Fri Aug 17 18:31:49 2001 (3B7DC585)
f796f000 f7977700 wanarp wanarp.sys Tue Aug 03 23:04:57 2004 (41107C89)
f797f000 f798dd80 arp1394 arp1394.sys Tue Aug 03 22:58:28 2004 (41107B04)
f799f000 f79a8200 amdk7 amdk7.sys Tue Aug 03 22:59:19 2004 (41107B37)
f79df000 f79ee180 nic1394 nic1394.sys Tue Aug 03 22:58:28 2004 (41107B04)
f79ef000 f79f9e80 SOAR SOAR.SYS Thu Jul 12 05:45:26 2001 (3B4D9BE6)
f79ff000 f7a0d7e0 rksample rksample.sys Thu Jun 14 10:33:01 2001 (3B28F54D)
f7a0f000 f7a1b180 cdrom cdrom.sys Tue Aug 03 22:59:52 2004 (41107B58)
f7a1f000 f7a2d080 redbook redbook.sys Tue Aug 03 22:59:34 2004 (41107B46)
f7a2f000 f7a39380 imapi imapi.sys Tue Aug 03 23:00:12 2004 (41107B6C)
f7a3f000 f7a4db80 drmk drmk.sys Tue Aug 03 23:07:54 2004 (41107D3A)
f7a4f000 f7a5ed80 serial serial.sys Tue Aug 03 23:15:51 2004 (41107F17)
f7a5f000 f7a6be00 i8042prt i8042prt.sys Tue Aug 03 23:14:36 2004 (41107ECC)
f7a6f000 f7a7b880 rasl2tp rasl2tp.sys Tue Aug 03 23:14:21 2004 (41107EBD)
f7a7f000 f7a89200 raspppoe raspppoe.sys Tue Aug 03 23:05:06 2004 (41107C92)
f7a8f000 f7a9ad00 raspptp raspptp.sys Tue Aug 03 23:14:26 2004 (41107EC2)
f7a9f000 f7aa7900 msgpc msgpc.sys Tue Aug 03 23:04:11 2004 (41107C5B)
f7aaf000 f7ab5200 PCIIDEX PCIIDEX.SYS Tue Aug 03 22:59:40 2004 (41107B4C)
f7ab7000 f7abb900 PartMgr PartMgr.sys Fri Aug 17 18:32:23 2001 (3B7DC5A7)
f7b2f000 f7b34000 usbuhci usbuhci.sys Tue Aug 03 23:08:34 2004 (41107D62)
f7b37000 f7b3d800 usbehci usbehci.sys Tue Aug 03 23:08:34 2004 (41107D62)
f7b3f000 f7b46580 Modem Modem.SYS Tue Aug 03 23:08:04 2004 (41107D44)
f7b47000 f7b48000 fdc fdc.sys unavailable (00000000)
f7b4f000 f7b54a00 mouclass mouclass.sys Tue Aug 03 22:58:32 2004 (41107B08)
f7b57000 f7b5d000 kbdclass kbdclass.sys Tue Aug 03 22:58:32 2004 (41107B08)
f7b5f000 f7b63880 TDI TDI.SYS Tue Aug 03 23:07:47 2004 (41107D33)
f7b67000 f7b6b580 ptilink ptilink.sys Fri Aug 17 13:49:53 2001 (3B7D8371)
f7b6f000 f7b73080 raspti raspti.sys Fri Aug 17 13:55:32 2001 (3B7D84C4)
f7b7f000 f7b84000 flpydisk flpydisk.sys Tue Aug 03 22:59:24 2004 (41107B3C)
f7b8f000 f7b94200 vga vga.sys Tue Aug 03 23:07:06 2004 (41107D0A)
f7b97000 f7b9ba80 Msfs Msfs.SYS Tue Aug 03 23:00:37 2004 (41107B85)
f7b9f000 f7ba6880 Npfs Npfs.SYS Tue Aug 03 23:00:38 2004 (41107B86)
f7baf000 f7bb4880 avg7rsxp avg7rsxp.sys Fri Oct 21 01:43:38 2005 (4358AA3A)
f7bcf000 f7bd3500 watchdog watchdog.sys Tue Aug 03 23:07:32 2004 (41107D24)
f7c3f000 f7c42000 BOOTVID BOOTVID.dll Fri Aug 17 13:49:09 2001 (3B7D8345)
f7cd3000 f7cd6c80 serenum serenum.sys Tue Aug 03 22:59:06 2004 (41107B2A)
f7cd7000 f7cd9980 gameenum gameenum.sys Tue Aug 03 23:08:20 2004 (41107D54)
f7cdb000 f7cdd580 ndistapi ndistapi.sys Fri Aug 17 13:55:29 2001 (3B7D84C1)
f7ce3000 f7ce6c80 mssmbios mssmbios.sys Tue Aug 03 23:07:47 2004 (41107D33)
f7d0f000 f7d11900 vulfntr vulfntr.sys Wed Nov 13 01:34:04 2002 (3DD21C8C)
f7d2f000 f7d30b80 kdcom kdcom.dll Fri Aug 17 13:49:10 2001 (3B7D8346)
f7d31000 f7d32100 WMILIB WMILIB.SYS Fri Aug 17 14:07:23 2001 (3B7D878B)
f7d33000 f7d34500 viaide viaide.sys Tue Aug 03 22:59:42 2004 (41107B4E)
f7d3d000 f7d3eb00 vulfnth vulfnth.sys Thu Oct 24 01:07:23 2002 (3DB7AA3B)
f7d3f000 f7d40100 swenum swenum.sys Tue Aug 03 22:58:41 2004 (41107B11)
f7d47000 f7d48280 USBD USBD.SYS Fri Aug 17 14:02:58 2001 (3B7D8682)
f7d57000 f7d58f00 Fs_Rec Fs_Rec.SYS Fri Aug 17 13:49:37 2001 (3B7D8361)
f7d59000 f7d5a080 Beep Beep.SYS Fri Aug 17 13:47:33 2001 (3B7D82E5)
f7d5b000 f7d5c080 mnmdd mnmdd.SYS Fri Aug 17 13:57:28 2001 (3B7D8538)
f7d5d000 f7d5e080 RDPCDD RDPCDD.sys Fri Aug 17 13:46:56 2001 (3B7D82C0)
f7d5f000 f7d600c0 avg7rsw avg7rsw.sys Sun Sep 18 17:09:31 2005 (432E01BB)
f7d6b000 f7d6c100 dump_WMILIB dump_WMILIB.SYS Fri Aug 17 14:07:23 2001 (3B7D878B)
f7e24000 f7e24b80 Null Null.SYS Fri Aug 17 13:47:39 2001 (3B7D82EB)
f7f33000 f7f33b80 msmpu401 msmpu401.sys Fri Aug 17 13:59:59 2001 (3B7D85CF)
f7f35000 f7f35c00 audstub audstub.sys Fri Aug 17 13:59:40 2001 (3B7D85BC)
f7f6e000 f7f6ed00 dxgthk dxgthk.sys Fri Aug 17 13:53:12 2001 (3B7D8438)

Unloaded modules:
f7b87000 f7b8c000 Cdaudio.SYS
Timestamp: unavailable (00000000)
Checksum: 00000000
f72ea000 f72ed000 Sfloppy.SYS
Timestamp: unavailable (00000000)
Checksum: 00000000
Closing open log file c:\debuglog.txt

see if this gives you anything
Thanks
Sven

 

Hi,

Your status code is 00000402 and not c0000402 (ALL_USER_TRUST_QUOTA_EXCEEDED). NT status code 00000402 is undocumented. I suspect 00000402 is related to hardware error. I search google and I find a similar hit and the culprit is overheat. What is the temperature of your CPU and motherboard.

 

Coc2004,

That does not make sense.

This only happens when my computer is cold.
Only on the first boot of the day or after a long period of being shut down and having time to cool off.

It may be hardware related. I will take this thing apart and reseat every connection and ad on card I have, but not before the weekend.

I will let you know what happened after that
Thanks again
Sven

 

Hi Sven,

Refer the following problem and the culprit is overheat
http://www.experts-exchange.com/Hardware/Desktops/Q_20816543.html

 

Hi cpc2004

The link you gave me states that the computer us up for several days and then shuts down. My computer never shuts down by itself and is not running for days. I usually turn it on when I come home from work at about 6pm and it is turned of by midnight.
I experience no problem while it is running.
After it cools down over night, and then is turned on, I get the blue screen.
So my computer is acting up when it is cold, not hot.
I'm just thinking here, but metal expands when it gets warm and the prongs and other connections may fit better when it is warm and can not connect properly when it is cold. When I was upgrading a few month ago, I might not have connected every thing properly. After it heats up it is OK. It only takes a minute to be warm and that may be good enough to connect properly.
Anyways, I will report back after I reseated everything.

Thanks again for your help.

Sven

 

Hi all,

Yesterday evening, when I was booting my Computer, I hit the F8 key, wanting to go int safe mode in trying to solve my blue screen problem. At that time the phone rang and I answered it. I hung up after 1/2 a minute and then decided to boot normally. I did not get a blue screen. The reason is, I think, the motherboard had time to warm up.
I will test this out again tonight and over the weekend. If this is the case, that it needs to warm up before booting, is there a way to do this automatically so I don't have to hit F8 and wait for it to warm up? Is my hunch that something is not seated properly correct?

Thanks for any help

Sven

 

Hi cpc2004, and all others that like to help

You where concerned about the temp in my computer.
Here is what Everest reports: MB = 39 c HDD = 42 c
It does not give me a number for my CPU,
but a program called central brain identifier shows it at 39 c.
After heavy gaming ( Doom 3 ) it goes up to 59 c.

At no time does it shut down my computer.
I only get those blue screen on the first start up of the day or after a long period
of being shut and having time to cool down.

The error is the same each time: 00000402

I removed and reseated all ad on cards and all connections and cleaned out the case.
(I had a large family of dust bunnies living in there)
The error persists.

Any more ideas?

Thanks
Sven

 

Hi Sven,

I believe that it is hardware problem. As you know hardware problem is very difficult to diagnostic. If you CPU goes to 59C after playing game, it is quite hot.

 

Cpc2004,

I also thing it is a hardware problem. I downloaded Windows Memory Diagnostic from MS and it found no problems. I guess my next step would be to remove 1 ad on card after the other to find out if 1 of them is the problem. This will take time, because once it starts up, the computer is warm and I no longer have the error. So the best I can do is 1 item a day.

BTW: my cpu is a AMD 3000+ mobile and amd's are running hotter then intel.
Like I said, it never shut down on me when hot, only when cold.

Sven

 

Still have the blue screen.

Hi All,

Yesterday, I installed on a separate drive, a copy of windows xp sp1. That was my original windows copy. After booting today, I get the same blue screen that I have been getting from the drive that I normally use. That tells me that it must be a hardware problem, because nothing is installed except win xp sp1 and I had xp working when I first got it. I keep on removing different hardware trying to find what it is, but have had no luck so far. What if the problem is my motherboard? How do you test that?

Any help is appreciated.

Sven

 

Thanks Pete,

I did not know if this thread is still alive, so I started the now one.

Thanks for moving it.

Sven

 

Hi all,
I am still trying to solve my blue screen problem.
Last couple of times when I booted up I taped F8 and selected "Debugging" from the menu. I was hoping for some log or text file and could not find it. Just now I found some .tmp files. I could not open them, but after renaming one to .txt I was able to look inside. The file name is DUMP5cb6.tmp
I could not make out what this is all about, but I read "system has been shut downâ€. The rest of it is just symbols and random letters.
If any one knows what to do with this, please let me know and I can post it here for further analysis.

Thanks
Sven