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Hello Peter, Tried to follow Adm. advice;downloaded mirror 1 for spyware removal;saved both files to my desktop. I am doing this in safe mode as when I tried to re-boot my computer-the same problem. StopZilla just kept loading...and loading...and I got no where. I did not know how to disable the debugging...should have asked first:
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
DDS (Ver_09-07-30.01)
Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume1
Install Date: 8/2/2009 1:43:51 AM
System Uptime: 8/9/2009 3:45:02 AM (1 hours ago)
A: is Removable
C: is FIXED (NTFS) - 57 GiB total, 25.926 GiB free.
D: is CDROM ()
E: is Removable
==== Disabled Device Manager Items =============
==== System Restore Points ===================
RP1: 8/4/2009 9:25:28 PM - System Checkpoint
RP2: 8/5/2009 9:29:10 PM - System Checkpoint
RP3: 8/6/2009 10:17:40 PM - System Checkpoint
RP4: 8/7/2009 10:29:10 PM - System Checkpoint
==== Installed Programs ======================
3D Magic Mahjongg
ACDSee
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader 8.1.2
Adobe Shockwave Player 11.5
Adobe® Photoshop® Album Starter Edition 3.2
Advanced Registry Optimizer
Altnet Music Plugin
AppCore
Apple Mobile Device Support
Apple Software Update
ArcSoft PhotoFantasy
ArcSoft PhotoImpression
Astro Pop
Avance AC'97 Audio
Big Fish Games Client
Big Kahuna Reef
Bonjour
BufferChm
Can you see What I See
CarMD
Casino Island To Go
ccCommon
CCleaner (remove only)
CheckIt Diagnostics
Compaq Diagnostics for Windows
Component Framework
Connection Keep Alive
CP_AtenaShokunin1Config
CP_CalendarTemplates1
CP_Package_Basic1
CP_Panorama1Config
Creative WebCam NX Driver (1.02.01.0827)
Cubis Gold 2
CueTour
Destinations
DeviceFunctionQFolder
DeviceManagementQFolder
DigitImg
DocProc
DocumentViewer
DocumentViewerQFolder
DVD Suite
eFax Messenger Plus
Enlightenus
Escape Rosecliff Island
Fairy Godmother Tycoon
Free Solitaire 3D 2.0
FullDPAppQFolder
GHOST Hunters
Google Chrome
Google Desktop
Google Earth
Google Toolbar for Internet Explorer
Google Update Helper
Google Updater
Great Escapes Solitaire Collection
Heartwild Solitaire
HP Document Viewer 5.3
HP eServices Local Prints and Save
HP Image Zone 5.3
HP Imaging Device Functions 5.3
HP Memories Disc
HP Photo Printing Software
HP Precisionscan Pro 3.1
HP Product Assistant
HP Product Detection
HP Scanjet 4800 series
HP Share-to-Web
HP Solution Center & Imaging Support Tools 5.3
HP Update
hpg4850
hpg4850QFolder
HPProductAssistant
ImagXpress
InstantShareDevices
Intel(R) Extreme Graphics Driver
InterActual Player
iolo technologies' System Mechanic 7
iTunes
Jackpot Match-Up
Java(TM) 6 Update 13
Java(TM) 6 Update 7
Jewel Quest Solitaire
LG ODD Auto Firmware Update
LiveUpdate (Symantec Corporation)
Lost in Reefs
Lost in the City
Lottso Deluxe
Luxor 2
Mahjong Garden Deluxe
Mahjongg Artifacts
Mario Forever 4.0
Memeo AutoBackup
Memeo AutoSync
MGTEK dopisp
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft .NET Framework 2.0 Service Pack 1
Microsoft Application Error Reporting
Microsoft IntelliType Pro
Microsoft Picture It! Publishing Platinum 2001
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Web Publishing Wizard 1.52
Mininova-Vuze Toolbar
MSRedist
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
Mystery Case Files - Prime Suspects
Mystery Case Files: Return to Ravenhearst ™
Mystery Legends: Sleepy Hollow
neroxml
Nick Chase: A Detective Story ™
Norton AntiVirus
Norton AntiVirus Help
Norton Cleanup
Norton Protection Center
Norton Security Scan
Norton Security Scan (Symantec Corporation)
Norton SystemWorks
Norton SystemWorks (Symantec Corporation)
Norton SystemWorks Basic Edition
Norton Utilities
Outlook Express Quick Backup
Outlook Express Quick Backup (C:\Program Files\Outlook Express Quick Backup\)
Outlook Express Quick Backup (C:\Program Files\Outlook Express Quick Backup\) #3
Outlook Express Quick Backup (C:\Program Files\Outlook Express Quick Backup\) #4
PanoStandAlone
PhotoGallery
Photosmart 140,240,7200,7600,7700,7900 Series
Picasa 2
play2p
Polly Pride Pet Detective
PowerDVD
PowerProducer
PS7900
PSShortcuts
PSUsage
QuickTime
Qurb
RandMap
Recuva (remove only)
Scan
ScannerCopy
Shockwave
Shop-n-Spree
SkinsHP1
SolutionCenter
Sonic MyDVD SlideShow
Sonic Update Manager
Sonic_PrimoSDK
SPBBC 32bit
STOPzilla
Symantec KB-DocID:2003093015493306
Symantec Real Time Storage Protection Component
Symantec Technical Support Web Controls
SymNet
The Lost City Of Gold
The Nightshift Code
The Poppit! Show
The Print Shop 22
The Treasures of Mystery Island
Travelogue 360 Paris
Treasure Seekers: Visions of Gold ™
Tri-Peaks To Go
Tri Peaks 2 Quest For The Ruby Ring
Vuze
Wal-Mart Music Downloads Store
WD Diagnostics
WebEx Support Manager for Internet Explorer
WebFldrs XP
WebReg
Windows Driver Package - Hewlett-Packard Image (12/27/2006 8.0.0.0)
Windows Genuine Advantage Notifications (KB905474)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Media Format 11 runtime
Windows Media Format Runtime
Windows Media Player 10
Windows Media Player 11
Windows Registry Repair SE
World Class Solitaire
==== Event Viewer Messages From Past Week ========
8/9/2009 3:59:39 AM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service StiSvc with arguments "" in order to run the server: {A1F4E726-8CF1-11D1-BF92-0060081ED811}
8/9/2009 3:48:34 AM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service wuauserv with arguments "" in order to run the server: {E60687F7-01A1-40AA-86AC-DB1CBF673334}
8/9/2009 3:47:03 AM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: eeCtrl Fips PCIIde Processor SRTSP SRTSPX SYMTDI
8/9/2009 3:45:58 AM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
8/9/2009 3:39:54 AM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: PCIIde
8/9/2009 3:38:43 AM, error: Service Control Manager [7023] - The Automatic Updates service terminated with the following error: The specified module could not be found.
8/9/2009 3:38:43 AM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the Norton UnErase Protection service to connect.
8/9/2009 3:38:43 AM, error: Service Control Manager [7000] - The Zune Bus Enumerator Driver service failed to start due to the following error: The system cannot find the file specified.
8/9/2009 3:38:43 AM, error: Service Control Manager [7000] - The Norton UnErase Protection service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
8/9/2009 3:38:43 AM, error: Service Control Manager [7000] - The Nero BackItUp Scheduler 4.0 service failed to start due to the following error: The system cannot find the file specified.
8/9/2009 3:38:43 AM, error: Service Control Manager [7000] - The Movielink Core Service service failed to start due to the following error: The system cannot find the path specified.
8/2/2009 2:13:36 AM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the Google Software Updater service to connect.
8/2/2009 2:13:22 AM, error: Service Control Manager [7023] - The Computer Browser service terminated with the following error: This operation returned because the timeout period expired.
8/2/2009 2:06:52 AM, error: DCOM [10005] - DCOM got error "%1053" attempting to start the service gusvc with arguments "" in order to run the server: {B53B7061-6584-46AA-A033-D610EB10BD9B} 1 of 2
==== End Of File ===========================
Didn't find the information you thought to find? Check out these Similar Threads
DDS (Ver_09-07-30.01) - NTFSx86 NETWORK
Run by Bev at 4:01:24.48 on Sun 08/09/2009
Internet Explorer: 6.0.2900.2180
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.759.580 [GMT -4:00]
Start with uninstalling Stopzilla. It's pretty much worthless program.
Please download ComboFix from Here or Here to your Desktop.
**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**
Please, never rename Combofix unless instructed.
Close any open browsers.
Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
Close any open browsers.
WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.
Please post the "C:\ComboFix.txt" along with a new HijackThis log for further review.
**Note: Do not mouseclick combofix's window while it's running. That may cause it to stall**
Make sure, you re-enable your security programs, when you're done with Combofix.
DO NOT make any other changes to your computer (like installing programs, using other cleaning tools, etc.), until it's officially declared clean!!!
ty Broni, will give it my best shot.I hope I can do this In Safe Mode...cannot get into the tower at all. The only way I can get Into my computer is to go Into misconfig and choose the Diagnotic startup load with basic devices and services only, in the systems configuration utility. In that mode you do not have Internet connection....will let you know how this turns out....ty
OK....thank you....great Idea. My biggest problem is I have norton installed. Like I said i don't know where it went but it is still listed in all of my searches but when I click on it there is something wrong with the program wich there was nothing wrong with it before. The Icon used to be In the taskbar...now its not so how do I disable somethig I cannot find? not in the properties either.
Hello, don't know what I can do....tower won't run with a norman bootup and have to have that In order do scan or download the links you sent. cannot use add/remove to get rid of StopZilla In safe mode. Where do I go from here?