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[Not curable - Ramnit] Virus - Cant open programs

Discussion in 'Malware and Virus Removal Archive' started by greyhound84, 2010/10/17.

  1. 2010/10/17
    greyhound84

    greyhound84 Inactive Thread Starter

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    Hi Guys

    I've seen similar posts on this site about my current problem, but the solutions previously given haven't worked thus far for me.

    Basically can't open any programs, other than windows folders and internet explorer/google chrome. Running windows Xp btw

    I've gone on to safe mode and ran AVG and also Malware scans which deleted viruses but not fixed the problem

    Malware wouldn't even open had to change the .exe and it wouldn't let me update it either.

    Avg is constantly coming up with mulitple threats detected - the main culprit looking like a file called win32/Zbot.e.

    Any help would be appreciated, i'm not too sharp when it comes to computers so please make suggestions as simple as possible!

    Many thanks
     
  2. 2010/10/17
    broni

    broni Moderator Malware Analyst

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    I'm afraid I have very bad news.

    You're infected with Ramnit file infector virus.

    Win32/Ramnit.A is a file infector with IRCBot functionality which infects .exe, and .HTML/HTM files, and opens a back door that compromises your computer. Using this backdoor, a remote attacker can access and instruct the infected computer to download and execute more malicious files. The infected .HTML or .HTM files may be detected as Virus:VBS/Ramnit.A. Win32/Ramnit.A!dll is a related file infector often seen with this infection. It too has IRCBot functionality which infects .exe, .dll and .HTML/HTM files and opens a back door that compromises your computer. This component is injected into the default web browser by Worm:Win32/Ramnit.A which is dropped by a Ramnit infected executable file.

    -- Note: As with most malware infections, the threat name may be different depending on the anti-virus or anti-malware program which detected it. Each security vendor uses their own naming conventions to identify various types of malware.
    With this particular infection the safest solution and only sure way to remove it effectively is to reformat and reinstall the OS.

    Why? The malware injects code in legitimate files similar to the Virut virus and in many cases the infected files (which could number in the thousands) cannot be disinfected properly by your anti-virus. When disinfection is attempted, the files often become corrupted and the system may become unstable or irreparable. The longer Ramnit.A remains on a computer, the more files it infects and corrupts so the degree of infection can vary.

    Ramnit is commonly spread via a flash drive (usb, pen, thumb, jump) infection where it copies Worm:Win32/Ramnit.A with a random file name. The infection is often contracted by visiting remote, crack and keygen sites. These type of sites are infested with a smörgåsbord of malware and a major source of system infection.

    In my opinion, Ramnit.A is not effectively disinfectable, so your best option is to perform a full reformat as there is no guarantee this infection can be completely removed. In most instances it may have caused so much damage to your system files that it cannot be completely cleaned or repaired. Further, your machine has likely been compromised by the backdoor Trojan and there is no way to be sure the computer can ever be trusted again. It is dangerous and incorrect to assume the computer is secure even if your anti-virus reports that the malware appears to have been removed.

    Many experts in the security community believe that once infected with this type of malware, the best course of action is to wipe the drive clean, reformat and reinstall the OS. Please read:
    Backdoors and What They Mean to You

    This is what Jesper M. Johansson at Microsoft TechNet has to say: Help: I Got Hacked. Now What Do I Do?.

    Important Note:: If your computer was used for online banking, has credit card information or other sensitive data on it, you should disconnect from the Internet until your system is cleaned. All passwords should be changed immediately to to include those used for banking, email, eBay, paypal and any online activities which require a username and password. You should consider them to be compromised. You should change each password using a clean computer and not the infected one. If not, an attacker may get the new passwords and transaction information. Banking and credit card institutions should be notified of the possible security breach. Failure to notify your financial institution and local law enforcement can result in refusal to reimburse funds lost due to fraud or similar criminal activity.
     

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  4. 2010/10/18
    greyhound84

    greyhound84 Inactive Thread Starter

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    Thanks for the reply. I'm going to format the drive and hope it will be okay after that. Only problem is that i'm now having difficulty doing that!

    Not sure if its related to the virus but my Pc is a dell dimension 3100 and i cant format the drive. Right clicking the hard drive and trying to format wont let me as it says the drive is in use. I've tried going to device manger and clicking on disc management but cant get it from there. I've tried from the command menu but no luck. I've inserted the windows disc and restarted but the pc hasn't realised its in the drive and starts up as normal, so I changed the settings on the bios to run directly from the disc and nothing happens.

    Any suggestions?
     
  5. 2010/10/18
    Admin.

    Admin. Administrator Administrator Staff

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    Yes, you have to boot off your XP disk and format/reinstall from there.
     

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