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yahoo web cam freeze

Discussion in 'Other PC Software' started by smac343, 2004/11/22.

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  1. 2004/11/22
    smac343

    smac343 Inactive Thread Starter

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    hi all im running win XP Pro Sp2 yahoo 6 but when i try to start my web cam yahoo freezes and requiers a restart even task manager cant stop it any ideeas??
     
  2. 2004/11/22
    Newt

    Newt Inactive

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    Click on start => run, key in eventvwr.msc and OK then look for event log error or warning entries that are related to the freeze - either by title or by the time they were generated.

    When you find one/several, open an event, click on the icon below the up/down arrows to send a text copy to your clipboard, and paste the results here so we can get details.
     
    Newt,
    #2

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  4. 2004/11/25
    smac343

    smac343 Inactive Thread Starter

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    sorry for the delay

    hi newt sorry for the delay getting back its been one of those weeks

    did as you said above and got the following:


    Event Type: Error
    Event Source: Application Hang
    Event Category: (101)
    Event ID: 1002
    Date: 25/11/2004
    Time: 16:02:52
    User: N/A
    Computer: HOME-BCLGD3YZD2
    Description:
    Hanging application YPager.exe, version 5.6.0.1358, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 41 70 70 6c 69 63 61 74 Applicat
    0008: 69 6f 6e 20 48 61 6e 67 ion Hang
    0010: 20 20 59 50 61 67 65 72 YPager
    0018: 2e 65 78 65 20 35 2e 36 .exe 5.6
    0020: 2e 30 2e 31 33 35 38 20 .0.1358
    0028: 69 6e 20 68 75 6e 67 61 in hunga
    0030: 70 70 20 30 2e 30 2e 30 pp 0.0.0
    0038: 2e 30 20 61 74 20 6f 66 .0 at of
    0040: 66 73 65 74 20 30 30 30 fset 000
    0048: 30 30 30 30 30 00000



    i have ininstalled yahoo and reinstalled 6 then 5.5 then back to 6 no joy have got the latest driver from phillips any ideas??
     
  5. 2004/11/30
    smac343

    smac343 Inactive Thread Starter

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    any one else help?

    can any one else help ???? :confused:
     
  6. 2004/11/30
    charlesvar

    charlesvar Inactive Alumni

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    Hello smac,

    I suggest that you go into msconfig and disable all your background apps with the exception of your anti-virus and firewall and then try it. This may point to a conflict with another program.

    Start > run > type msconfig > startup tab and uncheck.

    Regards - Charles
     
  7. 2004/12/01
    smac343

    smac343 Inactive Thread Starter

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    after some searching

    after some searching i have found a cure thought i would put it on here in case anyone in the same boat


    If Messenger is crashing when you try to broascast your Webcam, please try the following fix:
    Shut down Messenger if it is currently running.

    From the Windows Start menu at the left bottom of your screen, click Run.

    From the input area, type regedit and press Enter. The registry editor application should open.

    On the left side, expand the HKEY_CURRENT_USER folder (or key), then expand the Software folder under it and select Yahoo.

    If there is a Webcam folder, go to the next step. If there is no Webcam under the Yahoo folder, go to the Edit menu and click New Key and type Webcam.

    Select the Webcam folder.

    From the Edit menu click on New, DWORD Value and type UseVFW without any spaces.

    Double-click on the entry UseVFW and change the entry in Value data to 1. Then click OK.

    Exit the Registry Editor application.

    Restart Messenger and try starting your webcam by clicking Start My Webcam from the Messenger menu located in the Messenger window.
     
  8. 2004/12/01
    charlesvar

    charlesvar Inactive Alumni

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    after some searching i have found a cure thought i would put it on here in case anyone in the same boat

    smac, thankyou for posting back the fix.

    Regards - Charles
     
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