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[Yahoo and Facebook pages blank, etc .....]

Discussion in 'Internet Explorer & Microsoft Edge' started by Madison Paige, 2010/09/04.

  1. 2010/09/04
    Madison Paige

    Madison Paige Inactive Thread Starter

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    I can't read my yahoo mail, the screen is mostly white blank. My Facebook home page is a white blank page and i can't access my friends, apps, etc. on facebook. I have completely scanned my pc with McAfee, Malware bytes, Norton 360, AVG, and Stinger with no viruses detected. How can I fix this problem? Thanks

    I have Windows Vista, Internet 7
     
  2. 2010/09/06
    mattman

    mattman Inactive Alumni

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    Check the system requirements or FAQs for those webpages.

    You might need to update your Java or something like Adobe Flash Player.
    www.java.com
    www.adobe.com

    Matt
     

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  4. 2010/09/07
    Madison Paige

    Madison Paige Inactive Thread Starter

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    I have checked the system requirements or FAQs for these webpages I also updated my Java and Adobe Flash Player.

    I can sign in and read my other emails on Yahoo, Hotmail, gmail, etc.

    It seems that the home pages of my most visited websites are all a white blank...............Yahoo mail, Facebook, Local newspapers, etc. My McAfee security program comes up a white blank when I try to run a scan from it.
    I have completely scanned my pc with Malware bytes, Norton 360, AVG,Stinger, GMER, MBRCheck and McAfee with no viruses detected. Does anyone know what could be my problem and how I can fix it? Thanks for you help.
     
  5. 2010/09/07
    Arie

    Arie Administrator Administrator Staff

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    Start by deleting your browsing history.

    If you still have a problem, run IE without Add-ons: type iexplore.exe -extoff in Vista's Start Search box.

    Once you get the problem solved, update to IE8.
     
    Arie,
    #4
  6. 2010/09/07
    goddez1

    goddez1 Inactive

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    Use Aries suggestions. A bad, outdated or fussy extension or addon can be a pain and must be eliminated but a possible work around may be reloading the page by hitting the F5 key or use "refresh ". Does this help?

    While I don't have this problem in yahoo mail I have something similar on facebook "HOME" switching between new and recent. I must hit F5 each time or I get blank home page. Haven't found a permanent fix yet. I have deleted temp and cache using various ways and apps. Nothing works thus far except the refresh. This also is only in IE. Neither firefox nor chrome have a problem. The above is the best I can offer at the moment.
     
    Last edited: 2010/09/07

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