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XP Stops, Freezes At (Time)

Discussion in 'Windows XP' started by Mudd, 2003/04/24.

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  1. 2003/04/24
    Mudd

    Mudd Inactive Thread Starter

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    A few weeks ago I posted about my PC freezing each day between 2:30PM and 4:00 PM. It quit that after a week or so but now it is doing it again. Slightly after 4:00 PM each day it freezes up, no warning, just stops.

    Today I went to the Events log and found Errors. They are posted below:

    WARNING 4:20PM Disk
    WARNING 4:21PM Disk
    ALERT 4:21PM DCOM WMI Adapter
    ALERT 4:22PM DCOM WMI Adapter

    At 4:22PM was when it stopped dead in it's tracks.

    I don't know what WMI Adapter and/or DCOM is and if it is fixable how to do that!

    Suggestion and enlightenment would be appreciated.
     
    Mudd,
    #1
  2. 2003/04/24
    Newt

    Newt Inactive

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    Mudd - you come up with some interesting problems. Keeps life interesting on the forum, it surely do. :D

    Go to your event viewer and open the warnings. If they are identical we only need one. If different both. Same for the errors.

    With the event open, click on the icon below the up/down arrows on the right side of the event display window. That will put a text-only copy of the event in your clipboard.

    Open a reply to this thread and paste it in. Same for all the others. One reply will be plenty and just a

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    between events.
     
    Newt,
    #2

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  4. 2003/04/24
    Mudd

    Mudd Inactive Thread Starter

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    I'm with you all the way up to the pasting on this board. I've got the data on the clipboard but can't find a way to copy it! Tried all the things I know do do. Guide me please.
     
    Mudd,
    #3
  5. 2003/04/24
    Mudd

    Mudd Inactive Thread Starter

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    I opened in Notepad. Looks a little different than Clipboard but here it is:


    PÃ     I  &Text  I \ &OEM Text  Event Type: Warning
    Event Source: Disk
    Event Category: None
    Event ID: 51
    Date: 4/24/2003
    Time: 4:20:52 PM
    User: N/A
    Computer: MUDD
    Description:
    An error was detected on device \Device\Harddisk0\D during a paging operation.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 03 00 68 00 01 00 b6 00 ..h...¶.
    0008: 00 00 00 00 33 00 04 80 ....3..?
    0010: 2d 01 00 00 00 00 00 00 -.......
    0018: 00 00 00 00 00 00 00 00 ........
    0020: 00 00 00 00 00 00 00 00 ........
    0028: 05 02 00 00 00 00 00 00 ........
    0030: ff ff ff ff 03 00 00 00 ÿÿÿÿ....
    0038: 40 00 00 04 00 00 00 00 @.......
    0040: 00 20 0a 12 40 03 20 40 . ..@. @
    0048: 00 00 00 00 14 00 00 00 ........
    0050: 00 00 02 00 a8 3f 2e 82 ....¨?.?
    0058: 00 00 00 00 78 3d 2e 82 ....x=.?
    0060: 00 00 00 00 4c 9f e0 00 ....L?à.
    0068: 28 00 00 e0 9f 4c 00 00 (..à?L..
    0070: 8b 00 00 00 00 00 00 00 ?.......
    0078: 00 00 00 00 00 00 00 00 ........
    0080: 00 00 00 00 00 00 00 00 ........
    0088: 00 00 00 00 00 00 00 00 ........
    Event Type: Warning
    Event Source: Disk
    Event Category: None
    Event ID: 51
    Date: 4/24/2003
    Time: 4:20:52 PM
    User: N/A
    Computer: MUDD
    Description:
    An error was detected on device \Device\Harddisk0\D during a paging operation.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 03 00 68 00 01 00 b6 00 ..h....
    0008: 00 00 00 00 33 00 04 80 ....3..?
    0010: 2d 01 00 00 00 00 00 00 -.......
    0018: 00 00 00 00 00 00 00 00 ........
    0020: 00 00 00 00 00 00 00 00 ........
    0028: 05 02 00 00 00 00 00 00 ........
    0030: ff ff ff ff 03 00 00 00 ˜˜˜˜....
    0038: 40 00 00 04 00 00 00 00 @.......
    0040: 00 20 0a 12 40 03 20 40 . ..@. @
    0048: 00 00 00 00 14 00 00 00 ........
    0050: 00 00 02 00 a8 3f 2e 82 .... "?.?
    0058: 00 00 00 00 78 3d 2e 82 ....x=.?
    0060: 00 00 00 00 4c 9f e0 00 ....L?….
    0068: 28 00 00 e0 9f 4c 00 00 (..…?L..
    0070: 8b 00 00 00 00 00 00 00 ?.......
    0078: 00 00 00 00 00 00 00 00 ........
    0080: 00 00 00 00 00 00 00 00 ........
    0088: 00 00 00 00 00 00 00 00 ........
     
    Mudd,
    #4
  6. 2003/04/24
    Mudd

    Mudd Inactive Thread Starter

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    Newt

    I found another one Newt

    PÃ     G  &Text  G Z &OEM Text  Event Type: Warning
    Event Source: Disk
    Event Category: None
    Event ID: 34
    Date: 4/24/2003
    Time: 4:20:46 PM
    User: N/A
    Computer: MUDD
    Description:
    The driver disabled the write cache on device \Device\Harddisk1\DR1.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 0f 00 04 00 01 00 62 00 ......b.
    0008: 00 00 00 00 22 00 04 80 .... "..?
    0010: 01 00 00 00 00 00 00 00 ........
    0018: 00 00 00 00 00 00 00 00 ........
    0020: 00 00 00 00 00 00 00 00 ........
    0028: 00 00 00 00 ....
    Event Type: Warning
    Event Source: Disk
    Event Category: None
    Event ID: 34
    Date: 4/24/2003
    Time: 4:20:46 PM
    User: N/A
    Computer: MUDD
    Description:
    The driver disabled the write cache on device \Device\Harddisk1\DR1.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 0f 00 04 00 01 00 62 00 ......b.
    0008: 00 00 00 00 22 00 04 80 .... "..?
    0010: 01 00 00 00 00 00 00 00 ........
    0018: 00 00 00 00 00 00 00 00 ........
    0020: 00 00 00 00 00 00 00 00 ........
    0028: 00 00 00 00 ....
     
    Mudd,
    #5
  7. 2003/04/26
    Newt

    Newt Inactive

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    Whew. Deeper and deeper.

    First the easy part. When you clicked the icon to send the event contents to your clipboard, you did the "copy" part. All that was left was to paste the results in here. CTRL-V (hold down CTRL and press the letter "v ") would have done it or a right-click and paste. But what you put in was the essential information.

    Next the other parts.

    COM, DCOM, WMI all describe ways the operating system and applications interact. I read up on it a little just now to see if I could put the concepts in simple terms. I'm now convinced I don't understand it nearly well enough to even try to do that. And I probably never will since I don't mess with either applications or OS design and that stuff is seriously complicated.

    But my guess is the message is telling you an application and the operating system are having communications problems. Of some sort. Or something.

    Event ID 34 & 51 are sorta related. 34 is more of an informational warning than an error. 51 is an error. Both have to do with your PC moving data from disk to memory to disk.

    34 - Write caching is a speed-up trick where pages in memory (XP writes data in chunks it calls pages) are held and not actually written to disk until there is a brief lull in system activity. It does speed things up but also makes data loss a little more likely. Event ID: 34 is saying that the operating system sees a storage device (hard disk, zip drive, whatever) that won't work with write caching so it is turning that feature off. Safer but a little slower.

    51 - problem of some unspecified sort while the PC was trying either to write pages from memory to disk or disk to memory. You could use the data stuff to track down specifics but I don't think it would help your situation much.

    My guess at this point is that you have a problem with either memory, a drive, or a drive controller.

    As to it happening at a specific time, there almost has to be something going on at that time that is having or causing problems. And you could just have an application or utility that is causing all the glitches with no real memory or drive problems.

    Do you have any scheduled tasks set up to run at about that time? Maybe something you set up or maybe something that was done automatically. For instance, I have about 6 scheduled tasks that were added by Norton to my task scheduler when I asked for full virus and system scans on a particular schedule. Look in control panel~scheduled tasks and get a detail view and you'll see if you have any.
     
    Newt,
    #6
  8. 2003/04/27
    Mudd

    Mudd Inactive Thread Starter

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    Newt

    Task Scheduler - Nothing in the afternoon. Only thing there is the Norton stuff, something about Net Detect and the weekly Norton Scan for files, and that is in the late evening.

    I have noticed that since this started that the CPU really gets busy about the time I leave every afternoon. By that I mean with me doing nothing, nothing loaded, just a desktop, System, Explorer and a critter I believe is called csrss are the busy ones with 5 - 15% usage. Don't know if that means anything or not. I can restart the PC and the idle as I call it, is 3 - 5% and stays that way until I start using it again. From there it never gets back to the 3-5 unless I restart it. I have let it set hours and it will still be using 40 - 50% for the total.

    These errors I sent happen "everytime" I start the machine. They, the errors may not be the reason it stops. Maybe something else. Anyway, I'm getting used to it. No big deal to restart the machine.

    Thanks for your help. Appreciate the "funnies & things that remind me of when I was young!!!! "
     
    Mudd,
    #7
  9. 2003/04/28
    Newt

    Newt Inactive

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    Mudd - a couple of voodoo fixes here if you haven't done them recently. In this order.

    - My computer and right-click your system drive. Then properties and Disk Cleanup. Let it delete all it finds. And from the same screen, if indexing is on, uncheck it. Then go for coffee since it takes a while to remove all the pieces.

    - start~run~sfc /scannow

    - start~run~cmd and then chkdsk /r and let it do it's thing. Take a nap or mow the lawn (if the rain has stopped) since this one takes even longer.

    - if you have SP1, reapply it.
     
    Newt,
    #8
  10. 2003/04/28
    Mudd

    Mudd Inactive Thread Starter

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    Newt

    I did all the things you suggested yesterday, and the day before, and the day........................! The Indexing was on. I turned it off.

    Downloaded from Dell a program called Diagnostics. Then put it on two floppies. It started in probably Cmd Prompt. Two selections, brief or full system check dd the full check and noticed that it hung up more than once on CDROM. Had to select "continue with errors" and it stopped several times when in the Win System Files, but then took off again.

    What is puzzling is that it did not get me a report nor did it say how I could find one. It did something like, "This diagnostic program will help Dell Technicians to determine any and all problems with your system. "
    How is Dell going to read the report unless I send it and how do I send it?

    Was going to have Grouch call Dell today and ask about that.

    It stopped in mid-air again today about 4:08PM. I was using it as I didn't leave today. All was going great then, the mouse was the only thing to move. No clicks could be made. After pressing Ctrl Alt Del, the mouse froze. Waited about 30 minutes and nothing changed. Restarted and all has been well since. The error indicated the same as I've sent prior to this. "The driver disabled the driver on.................." and a new one for me. "The Connection Manager failed to determine the Connection Type................. ".

    I do my downloads from a newsletter I get from Microsoft when a new patch is available. I didn't do the SP1 thing because of my slow connection.

    I'm considering doing a reformat (never done that) but am concerned about all the Windows Update I'll loose. With an 18,800 connection, it will take hours and hours to get them back. Is there a way to save them and reinstall with a reformat?

    Lastly, if it would rain I'd sit on the lawn while it did that! No rain here since Feb and it is super dry.
     
    Mudd,
    #9
  11. 2003/05/01
    Newt

    Newt Inactive

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    Sent you an email.
     
  12. 2003/05/02
    Mudd

    Mudd Inactive Thread Starter

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    Newt

    Got in touch with Dell today. They were helpful. Had me run the Diagnostic Program and record the errors and advise them of what I found. Seems there were some missing System Files. I couldn't fix them with sfc because my machine is not coordinated enough to know the difference between XP Pro & XP Home.

    Dell has two (maybe more?) repair section on their CD that is furnished with units. Had me run one and it did indeed replace the files. This thing runs as it used to, very nice and quick.

    They could not give a good answer to the "why does my machine ask for XP Pro Disk when I have XP Home." Said a reformat would surely take care of that! I requested that they research a little and help me out on this one as a reformat seems like killing Ants with an Elephant.
    They will be in touch with me! Sure they will.

    But, maybe they will. Have to give them credit for the work they did this morning. Were nice, courteous, not in a hurry to get me off their backs, even asked if they could call back in an hour to see if all was working well. So I think they deserve a plug for this one.

    Did loose all my Window Updates. I'm OK as I have a Win SP1 disk on the way.

    Your patience and helpfulness to we Beginners certainly puts you and the others on a pedestal. You know how much you are helping others and we want you all to know it means a lot to us. Hopefully some of us will one day be a help to future users.
     
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