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XP start up problems

Discussion in 'Windows XP' started by trub, 2009/07/10.

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  1. 2009/07/10
    trub Lifetime Subscription

    trub Well-Known Member Thread Starter

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    I am having problems at start up with my XP OS. Broni helped me with some other things but suggested I start a new thread here. Will include the error messages I receive at start up. System seems to be somewhat unstable. C drive is clean after comprehensive (5 step)scan. Nothing dirty found.Thanks in advance for the help.

    Upon restart it tries to boot to the desktop then I got the following blue screen message. Disable anti virus disk defrag or boot up utility. check for hard drive corruption. Run chkdsk /f and restart. Technical info stop 0x00000024 0x001902fe 0xa850e597 0xa850e294 0xb9e4764a. ntfs sys b9e4764a base at bae1f0000 datestamp 48025be5. second attempt to boot was successful. Went to a normal boot sequence. Message displayed that windows has recovered from a serious error

    blue screen with following: Stop: 0x0000001a (0x00041284 0x3229001 0x000017d0 0xc883000. Was able to reboot but with active desktop turned off. Message windows has recovered from serious problem with the following technical data. BCCODE: 19 bcp1:00041284 bcp2:0329001 bcp3: 000017d0 bcp4:C0883000. OSVER :5_12600 SP:03 Product 256_1.

    Original thread .... http://www.windowsbbs.com/malware-v...olved-win32-amalum-virus-start-up-issues.html
     
    trub,
    #1
  2. 2009/07/11
    trub Lifetime Subscription

    trub Well-Known Member Thread Starter

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    All malware and viral problems resolved. Ongoing start up issues. Started machine today and received the following info via blue screen. PAGE_FAULT_IN_NONPAGED_AREA. Stop 0x00000050 (0xe167ac30, 0x00000001, 0xbe4467, 0x00000001). ntfs sys at b9e44667 Base atb9e1f000. Date stamp 480256be5. Still lost. Please advise. Was able to reboot and received message that windows has recovered from serious error.
     
    trub,
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  4. 2009/07/11
    gabieke

    gabieke Inactive

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    gabieke,
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  5. 2009/07/11
    broni

    broni Moderator Malware Analyst

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    Open Windows Explorer.
    Navigate to: C:\Windows\Minidump folder.
    If you see any .dmp files, zip all of them, and upload zipped file here: http://www.filedropper.com/
    Post download link.
     
    broni,
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  6. 2009/07/11
    trub Lifetime Subscription

    trub Well-Known Member Thread Starter

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    got the zip file uploaded but am unsure how to post upload link.
     
    trub,
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  7. 2009/07/11
    trub Lifetime Subscription

    trub Well-Known Member Thread Starter

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    <a href=http://www.filedropper.com/minidump_2><img
     
    trub,
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  8. 2009/07/11
    trub Lifetime Subscription

    trub Well-Known Member Thread Starter

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    trub,
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  9. 2009/07/11
    broni

    broni Moderator Malware Analyst

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    There are only two dmp files, and the outcome is little bit inconclusive.

    The type of errors: PAGE_FAULT_IN_NONPAGED_AREA, and PFN_LIST_CORRUPT would indicate RAM problem, but there is also KmxFile.sys (part of CA firewall) listed at fault.

    Start with...

    If you have more than one RAM module installed, try starting computer with one RAM stick at a time.
    If you have only one RAM stick installed...
    ...run memtest: http://www.techspot.com/vb/topic62524.html
     
    broni,
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  10. 2009/07/11
    trub Lifetime Subscription

    trub Well-Known Member Thread Starter

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    Have 2 ram sticks will try start up in the a.m. with only one then let you know thanks.
     
    trub,
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  11. 2009/07/11
    broni

    broni Moderator Malware Analyst

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    Sure thing :)
     
    broni,
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  12. 2009/07/12
    trub Lifetime Subscription

    trub Well-Known Member Thread Starter

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    O.K. I took out a matched set of 2gb ram. Still running 1gb(most likely not enough). Computer starts fine. Was wondering if you think the ram I removed is bad or is it possible the problem lies in the mother board. If you think its the ram itself then I will just get a new kit. Thanks again.
     
    trub,
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  13. 2009/07/12
    broni

    broni Moderator Malware Analyst

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    You still can run memtest on each stick.
     
    broni,
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  14. 2009/07/12
    PeteC

    PeteC SuperGeek Staff

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    Unfortunately ......
    The only satisfactory way of testing RAM is to test the installed RAM in various configurations. If you have a single module swap it around the slots. If you have a pair of modules run each one singly, swapping between slots; then run them in pairs swapping between pairs of slots. If you have 2 sets of matched modules do not get them mixed up
     
    PeteC,
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  15. 2009/07/12
    broni

    broni Moderator Malware Analyst

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    True.
     
    broni,
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  16. 2009/07/12
    trub Lifetime Subscription

    trub Well-Known Member Thread Starter

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    Will try to jumble them around a bit and let you know the results. Thanks for all the info and support.
     
    trub,
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  17. 2009/07/12
    trub Lifetime Subscription

    trub Well-Known Member Thread Starter

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    As near as I can tell the problem was being caused by a bad stick of ram. Played with the configurations and found one that leaves me with 2 gb and the system seems stable upon start up. Mark this one resolved and thanks again for all of your help. It is greatly appreciated!!!
     
    trub,
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  18. 2009/07/12
    broni

    broni Moderator Malware Analyst

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    Cool :)
     
    broni,
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  19. 2009/07/12
    trub Lifetime Subscription

    trub Well-Known Member Thread Starter

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    Broni, you are indeed the MAN! Thanks a bunch!:D:D
     
    trub,
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  20. 2009/07/12
    broni

    broni Moderator Malware Analyst

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    @ your service :)
     
    broni,
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  21. 2009/07/29
    trub Lifetime Subscription

    trub Well-Known Member Thread Starter

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    I am still suffering start up issues with my computer. I removed some ram and at first this seemed to cure the problem. The trouble has returned. I will include info from both sets of errors that I am receiving.

    First error signature was BCCODE: 19 bcp1:00041284 bcp2:0329001 bcp3: 000017d0 bcp4:C0883000. OSVER :5_12600 SP:03 Product 256_1.

    Second error signature is BCCCode : 1000008e BCP1 c000005 BCP2 804F184F BCP3 A8AB4AB4 BCP4 0000000 OSVER :5_12600 SP:03 Product 256_1.

    Error report contents are located as follows

    C:\DOCUME~1\Steven\LOCALS~1\WERa4fb.dir00\Mini072909-01.dmp
    C:\DOCUME~1\Steven\LOCALS~1\Temp\WERa4fb.dir00\susdata.xml

    I am not at this time able to locate the error reports above to send to you. If they are needed I will need some help locating them. I have tried to search for them but to no avail.

    Thanks in advance.
     
    trub,
    #20
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