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[XP SP3 will not shut down or restart]

Discussion in 'PC Hardware' started by lord of wow, 2008/07/06.

  1. 2008/07/06
    lord of wow

    lord of wow Inactive Thread Starter

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    I recently installed Windows Xp pro with sp3 onto my pc using an sata 2 hard drive works great except I can't shut down or restart my pc1 please help?
     
    lord of wow,
    #1
  2. 2008/07/06
    PeteC

    PeteC SuperGeek Staff

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    PeteC,
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  4. 2008/07/06
    lord of wow

    lord of wow Inactive Thread Starter

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    A similar problem here ....

    no I don't even get the saving settings screen or logging off I have to either press my reset button or hold down my power button
     
    lord of wow,
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  5. 2008/07/06
    PeteC

    PeteC SuperGeek Staff

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    So you do not have InCD loaded .....

    How does the computer behave in Safe Mode? It may be a third party driver problem.
     
    PeteC,
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  6. 2008/07/06
    lord of wow

    lord of wow Inactive Thread Starter

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    safe mode works

    when I restart from safe mode it acts perfectly, saves settings and shuts down fine. by the way I'm working on a pc I just built. using an ECS Elitegruop NF50iSLIT-a mother board, an intel pentium duo core2 2.0 GHz processor and a seagate ST380815AS hard drive.
     
    lord of wow,
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  7. 2008/07/06
    PeteC

    PeteC SuperGeek Staff

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    If it works as it should in Safe Mode then the likelyhood is that a third-party Service or Device Driver refuses to shut down when called upon to do so. These drivers are not loaded in Safe Mode.

    I suggest you use msconfig to disable all startup items and test in normal mode. If the computer then shuts down/restarts normally re-enable each startup entry in turn until the culprit is found.
     
    PeteC,
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  8. 2008/07/06
    mflynn

    mflynn Inactive

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    99.9 time out of a hundred this is the Video driver! Some proof is that it shuts down normally in safe mode which uses a generic VGA video driver.

    Update the motherboad drivers for "ECS Elitegruop NF50iSLIT-a mother board "!

    Might be best to boot to safe mode remove/uninstall the Video card and then back to normal and update Video card to newest driver.


    Mike
     
    mflynn,
    #7
  9. 2008/07/06
    lord of wow

    lord of wow Inactive Thread Starter

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    thanks for the hints guys

    OOPS!!!!!!!!!! I should have paid attention to my task bar. I would have realized that for some reason my IOLO Fire Wall was not shutting down with windows. PC works fine as long as I shut down that fire wall maually then restart. lol:)
     
    lord of wow,
    #8
  10. 2008/07/06
    PeteC

    PeteC SuperGeek Staff

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    One I had not heard of before :) From a Google I see it is a pay firewall so you should get some support on this problem.

    If you want one of the best - freeware - look at Comodo. No issues on my SP3 laptop.

    Thanks for the update - glad to hear you found the culprit.
     
    PeteC,
    #9

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