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Resolved XP shuts down after 8-9 hours (TimeSync.DLL)

Discussion in 'Windows XP' started by car13lin, 2011/09/12.

  1. 2011/09/12
    car13lin

    car13lin Well-Known Member Thread Starter

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    XP Celeron 2.20:

    The PC suddenly shuts down 8-9 hours after start-up. This happens every day.

    NO POWER PROBLEM...AS OTHER MACHINES ARE PLUGGED INTO SAME STRIP. Not overheating.

    Windows error report:
    winlog.exe
    szAppName: winlog.exe
    szAppVersion: 0.0.0.0
    szModName: TimeSync.DLL
    sz ModVer: 0.0.0.0
    Offset: 0004b1ef

    Can't delete or repair TimeSync.DLL as programs evidently use it.
    I think it's a DLL by a Swiss company. They do not respond to questions.

    Thank you,
    Carl
     
    car13lin,
    #1
  2. 2011/09/12
    TonyT

    TonyT SuperGeek Staff

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    timesync.dll is a file that's part of the discontinued Starfish Sidekick software. It may be listed in your add-remove programs.
     
    TonyT,
    #2
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  4. 2011/09/13
    car13lin

    car13lin Well-Known Member Thread Starter

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    Thanks for the prompt reply!

    No. Starfish Sidekick is not listed in my add/remove programs. I ran a complete search and TimeSync is not listed...though it's listed on a list of .DLL's.

    Is there a way I can delete it? As I mentioned I was not allowed to delete it from the DLL list.

    Thanks again!
    Carl
     
    car13lin,
    #3
  5. 2011/09/13
    TonyT

    TonyT SuperGeek Staff

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    Try booting in Safe Mode to delete it.

    It's probably loading when you start the computer. Use Start > Run > msconfig > Startup and see if it's listed. If so, uncheck it.
     
    TonyT,
    #4
  6. 2011/09/13
    rsinfo

    rsinfo SuperGeek Alumni

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    Or it could be loaded as a Device in which case you would have to disable it from Device Manager.

    Goto Device Manager->View->Show Hidden Device. Now search for your file in Non Plug and Play Drivers & disable it. Reboot.
     
    rsinfo,
    #5
  7. 2011/09/20
    car13lin

    car13lin Well-Known Member Thread Starter

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    Tony: Tried safe Mode boot. It did not appear.

    RSINFO: Tried what you suggested. It was not listed.

    It still is in the ActiveX and DLL list (couldn't copy /paste the list).

    THANK YOU BOTH!     If you have other suggestions I'd appreciate them.
    Carl
     
    car13lin,
    #6
  8. 2011/09/21
    TonyT

    TonyT SuperGeek Staff

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    Try using the Microsoft (SysInternals) free program called Autoruns.
    You'll be able to uncheck it and prevent it from loading if it exists.
     
    TonyT,
    #7
  9. 2011/09/21
    car13lin

    car13lin Well-Known Member Thread Starter

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    Tony-
    Wow...nifty program!!! I found it!

    I copied and pasted the 3 related lines. 2 are indented.
    I unchecked TimeSync but cannot delete it (see pop-up message).

    HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify
    igfxcui igfxsrvc Module Intel Corporation c:\windows\system32\igfxsrvc.dll
    timesync c:\windows\system32\timesync.dll

    When trying to delete:
    "Error. System cannot find the file specified "

    I'll shut down and re-boot. After that I'll have to wait the 8-9 hours.

    Thank you so much!!!     Where do I send the single malt Scotch?
    Carl
     
    car13lin,
    #8
  10. 2011/09/22
    Admin.

    Admin. Administrator Administrator Staff

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    Please mark your thread as 'Resolved'.

     
    Admin.,
    #9
  11. 2011/09/22
    car13lin

    car13lin Well-Known Member Thread Starter

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    I must test the PC first by letting it run past the 8-9 hour mark a couple of days.

    Then I will mark resolved.

    IF IT WORKS I'LL BE A HAPPY CAMPER!!!

    Thanks-
     
    car13lin,
    #10
  12. 2011/09/22
    TonyT

    TonyT SuperGeek Staff

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    Just uncheck the last line, keep the Intel line.
     
    TonyT,
    #11
    car13lin likes this.
  13. 2011/09/24
    car13lin

    car13lin Well-Known Member Thread Starter

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    Yes, that's what I did.
    I tested it today and it stayed on through the ninth hour!
    I'M A HAPPY CAMPER!!!
    THANKS AGAIN,
    Carl
     
    car13lin,
    #12

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