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xp pro not allowing me to use my Epson 3170 photo scanner

Discussion in 'PC Hardware' started by thomas.keith, 2004/01/30.

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  1. 2004/01/30
    thomas.keith

    thomas.keith Inactive Thread Starter

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    I have recently bought an Epson 3170 photo scanner and have been unable to use it as I have encountered yet another problem with my windows XP!!

    The error messages I am getting are as follows ;

    Files
    C:\DOCUME~1\DANIEL~1\LOCALS~1\Temp\WER5.tmp.diroo\File.exp.mdmp

    C:\DOCUME~1\DANIEL~1\LOCALS~1\Temp\WER5.tmp.diroo\appcompat.txt

    szAppName:File.exe
    szAppVer:1.0.0.1
    szModName:hungapp
    szModVer:0.0.0.0
    offset:00000000
     
    thomas.keith,
    #1
  2. 2004/01/30
    PeteC

    PeteC SuperGeek Staff

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    Hi - Welcome to the Board :)

    Did you load the drivers and install the scanner exactly as per the instructions that came with the scanner? Epson devices are very picky over this.
     
    PeteC,
    #2


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