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Xp limited/no connectivity...

Discussion in 'Windows XP' started by Starsky182, 2011/11/27.

  1. 2011/11/27
    Starsky182

    Starsky182 Inactive Thread Starter

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    Hi guys, first post on the forum, ive searched high and low for an answer to this problem , so far to no avail.

    It all started with AVG crashing, this turned out to be caused by a trojan. I had to completely uninstal all virus and firewall software and carry out an online web based scan to try to remove the infection, this only got rid of part of the virus, but got my pc back in a workable state, enough for me to instal zonealarm with a virus scanner to remove the virus completely.

    So the virus had gone, and pc seemed ok, however i have been left with a wireless network issue, although the signal from my router is being picked up, i cant connect to it, i have an exclamation mark and a message stating limited or no connectivity.

    What have i tried to resolve the issue?

    Well ive followed numerous threads on the same issue, i downloaded winsockfix on my laptop and tried running it on my pc, but it wouldnt work as no internet connection.

    Tried standard repair connection through windows, to no avail.

    turned off router, waiting 5 mins then turned on again. Also Reset router completely all this did was lock all hardware in my house off the network until i logged back in to my isp settings using a ethernet cable!

    Eventually carried out advance restore on my system using HP tools, deleted everything and restored to factory settings using partition on my hard drive, problem remains.

    Today ive tried running sfc but initially system was asking for xp disk (which i didnt get with the pc) so i followed instructions to alter registry so it looks for a file called i386 on my c drive, this seemed to work as it didnt ask for the cd rom, however it didnt resolve the issue at all.:mad:

    Has anyone got any suggestions for me before i launch the whole thing out of the window?!

    Thanks in advance.....
     
    Starsky182,
    #1
  2. 2011/11/27
    broni

    broni Moderator Malware Analyst

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    Welcome aboard :)

    Please download Farbar Service Scanner and run it on the computer with the issue.
    • Check "Include All Files" option.
    • Press "Scan ".
    • It will create a log (FSS.txt) in the same directory the tool is run.
    • Please copy and paste the log to your reply.
     
    broni,
    #2


  3. to hide this advert.

  4. 2011/11/27
    Starsky182

    Starsky182 Inactive Thread Starter

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    Hi broni,

    here is the txt file following the scan...

    Farbar Service Scanner
    Ran by HP_Administrator (administrator) on 27-11-2011 at 22:26:46
    Microsoft Windows XP Service Pack 2 (X86)
    ********************************************************

    Service Check:
    ==============

    File Check:
    ===========
    C:\WINDOWS\system32\svchost.exe
    [2004-08-10 04:00] - [2004-08-10 04:00] - 0014336 ____A (Microsoft Corporation) 8F078AE4ED187AAABC0A305146DE6716

    C:\WINDOWS\system32\rpcss.dll
    [2004-08-10 04:00] - [2005-07-26 11:39] - 0397824 ____A (Microsoft Corporation) CE94A2BD25E3E9F4D46A7373FF455C6D

    C:\WINDOWS\system32\services.exe
    [2004-08-10 04:00] - [2004-08-10 04:00] - 0108032 ____A (Microsoft Corporation) C6CE6EEC82F187615D1002BB3BB50ED4

    C:\WINDOWS\system32\dhcpcsvc.dll => MD5 is legit
    C:\WINDOWS\system32\Drivers\afd.sys => MD5 is legit
    C:\WINDOWS\system32\Drivers\netbt.sys
    [2004-08-10 04:00] - [2004-08-10 04:00] - 0162816 ____A (Microsoft Corporation) 0C80E410CD2F47134407EE7DD19CC86B

    C:\WINDOWS\system32\Drivers\tcpip.sys
    [2004-08-10 04:00] - [2005-03-14 07:55] - 0359808 ____A (Microsoft Corporation) 0E66B538096A6529D1AC66E78EB0D5C8

    C:\WINDOWS\system32\Drivers\ipsec.sys
    [2004-08-10 04:00] - [2004-08-10 04:00] - 0074752 ____A (Microsoft Corporation) 64537AA5C003A6AFEEE1DF819062D0D1

    C:\WINDOWS\system32\dnsrslvr.dll
    [2004-08-10 04:00] - [2004-08-10 04:00] - 0045568 ____A (Microsoft Corporation) 7379DE06FD196E396A00AA97B990C00D


    Connection Status:
    ==================
    Localhost is accessible.
    There is no connection to network.
    Attempt to access Google IP returned error: Google IP is unreachable
    Attempt to access Yahoo IP returend error: Yahoo IP is unreachable

    **** End of log ****
     
    Starsky182,
    #3
  5. 2011/11/27
    broni

    broni Moderator Malware Analyst

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    Looks good.

    Did you try ethernet cable to see if wired connection works?
    Do you have any errors in Device Manager?

    Please download MiniToolBox and run it.

    Checkmark following boxes:
    • Report IE Proxy Settings
    • Report FF Proxy Settings
    • List content of Hosts
    • List IP configuration
    • List Winsock Entries
    • List last 10 Event Viewer log
    • List Installed Programs
    • List Users, Partitions and Memory size
    Click Go and post the result.
     
    broni,
    #4
  6. 2011/11/27
    Starsky182

    Starsky182 Inactive Thread Starter

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    No thats one thing ive not tried, mainly due to the fact the ethernet cable wont reach the router...:-/

    Heres the scan results...

    MiniToolBox by Farbar
    Ran by HP_Administrator (administrator) on 27-11-2011 at 22:40:24
    Microsoft Windows XP Service Pack 2 (X86)

    ***************************************************************************

    ========================= IE Proxy Settings: ==============================

    Proxy is not enabled.
    No Proxy Server is set.
    ========================= Hosts content: =================================


    127.0.0.1 localhost

    ========================= IP Configuration: ================================

    Wireless LAN PCI 802.11 b/g adapter WN5301A = Wireless Network Connection (Connected)
    1394 Net Adapter = 1394 Connection (Connected)
    Intel(R) 82562V 10/100 Network Connection = Local Area Connection (Media disconnected)


    # ----------------------------------
    # Interface IP Configuration
    # ----------------------------------
    pushd interface ip


    # Interface IP Configuration for "Local Area Connection "

    set address name= "Local Area Connection" source=dhcp
    set dns name= "Local Area Connection" source=dhcp register=PRIMARY
    set wins name= "Local Area Connection" source=dhcp

    # Interface IP Configuration for "Wireless Network Connection "

    set address name= "Wireless Network Connection" source=dhcp
    set dns name= "Wireless Network Connection" source=dhcp register=PRIMARY
    set wins name= "Wireless Network Connection" source=dhcp


    popd
    # End of interface IP configuration




    Windows IP Configuration



    Host Name . . . . . . . . . . . . : Daf

    Primary Dns Suffix . . . . . . . :

    Node Type . . . . . . . . . . . . : Hybrid

    IP Routing Enabled. . . . . . . . : No

    WINS Proxy Enabled. . . . . . . . : No



    Ethernet adapter Local Area Connection:



    Media State . . . . . . . . . . . : Media disconnected

    Description . . . . . . . . . . . : Intel(R) 82562V 10/100 Network Connection

    Physical Address. . . . . . . . . : 00-18-F3-62-35-22



    Ethernet adapter Wireless Network Connection:



    Connection-specific DNS Suffix . :

    Description . . . . . . . . . . . : Wireless LAN PCI 802.11 b/g adapter WN5301A

    Physical Address. . . . . . . . . : 00-C0-A8-BD-98-FB

    Dhcp Enabled. . . . . . . . . . . : Yes

    Autoconfiguration Enabled . . . . : Yes

    Autoconfiguration IP Address. . . : 169.254.12.85

    Subnet Mask . . . . . . . . . . . : 255.255.0.0

    Default Gateway . . . . . . . . . :

    Server: UnKnown
    Address: 127.0.0.1

    Ping request could not find host google.com. Please check the name and try again.

    Server: UnKnown
    Address: 127.0.0.1

    Ping request could not find host yahoo.com. Please check the name and try again.

    Server: UnKnown
    Address: 127.0.0.1

    Ping request could not find host bleepingcomputer.com. Please check the name and try again.



    Pinging 127.0.0.1 with 32 bytes of data:



    Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

    Reply from 127.0.0.1: bytes=32 time<1ms TTL=128



    Ping statistics for 127.0.0.1:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

    Approximate round trip times in milli-seconds:

    Minimum = 0ms, Maximum = 0ms, Average = 0ms

    ===========================================================================
    Interface List
    0x1 ........................... MS TCP Loopback interface
    0x3 ...00 18 f3 62 35 22 ...... Intel(R) 82562V 10/100 Network Connection - Packet Scheduler Miniport
    0x30002 ...00 c0 a8 bd 98 fb ...... Wireless LAN PCI 802.11 b/g adapter WN5301A - Packet Scheduler Miniport
    ===========================================================================
    ===========================================================================
    Active Routes:
    Network Destination Netmask Gateway Interface Metric
    127.0.0.0 255.0.0.0 127.0.0.1 127.0.0.1 1
    169.254.0.0 255.255.0.0 169.254.12.85 169.254.12.85 25
    169.254.12.85 255.255.255.255 127.0.0.1 127.0.0.1 25
    169.254.255.255 255.255.255.255 169.254.12.85 169.254.12.85 25
    224.0.0.0 240.0.0.0 169.254.12.85 169.254.12.85 25
    255.255.255.255 255.255.255.255 169.254.12.85 169.254.12.85 1
    255.255.255.255 255.255.255.255 169.254.12.85 3 1
    ===========================================================================
    Persistent Routes:
    None
    ========================= Winsock entries =====================================

    Catalog5 01 C:\Windows\System32\mswsock.dll [245248] (Microsoft Corporation)
    Catalog5 02 C:\Windows\System32\winrnr.dll [16896] (Microsoft Corporation)
    Catalog5 03 C:\Windows\System32\mswsock.dll [245248] (Microsoft Corporation)
    Catalog9 01 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
    Catalog9 02 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
    Catalog9 03 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
    Catalog9 04 C:\Windows\system32\rsvpsp.dll [90112] (Microsoft Corporation)
    Catalog9 05 C:\Windows\system32\rsvpsp.dll [90112] (Microsoft Corporation)
    Catalog9 06 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
    Catalog9 07 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
    Catalog9 08 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
    Catalog9 09 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
    Catalog9 10 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
    Catalog9 11 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
    Catalog9 12 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
    Catalog9 13 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
    Catalog9 14 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
    Catalog9 15 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
    Catalog9 16 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
    Catalog9 17 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
    Catalog9 18 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
    Catalog9 19 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)

    ========================= Event log errors: ===============================

    Application errors:
    ==================
    Error: (11/27/2011 08:53:14 PM) (Source: PerfNet) (User: )
    Description: Unable to open the Server service. Server performance data
    will not be returned. Error code returned is in data DWORD 0.

    Error: (11/27/2011 07:44:00 PM) (Source: PerfNet) (User: )
    Description: Unable to open the Server service. Server performance data
    will not be returned. Error code returned is in data DWORD 0.


    System errors:
    =============
    Error: (11/27/2011 10:27:23 PM) (Source: W32Time) (User: )
    Description: The time provider NtpClient is configured to acquire time from one or more
    time sources, however none of the sources are currently accessible.
    No attempt to contact a source will be made for 15 minutes.
    NtpClient has no source of accurate time.

    Error: (11/27/2011 10:27:23 PM) (Source: W32Time) (User: )
    Description: Time Provider NtpClient: An error occurred during DNS lookup of the manually
    configured peer 'time.windows.com,0x1'. NtpClient will try the DNS lookup again in 15
    minutes.
    The error was: A socket operation was attempted to an unreachable host. (0x80072751)

    Error: (11/27/2011 09:51:05 PM) (Source: W32Time) (User: )
    Description: The time provider NtpClient is configured to acquire time from one or more
    time sources, however none of the sources are currently accessible.
    No attempt to contact a source will be made for 30 minutes.
    NtpClient has no source of accurate time.

    Error: (11/27/2011 09:51:05 PM) (Source: W32Time) (User: )
    Description: Time Provider NtpClient: An error occurred during DNS lookup of the manually
    configured peer 'time.windows.com,0x1'. NtpClient will try the DNS lookup again in 30
    minutes.
    The error was: A socket operation was attempted to an unreachable host. (0x80072751)

    Error: (11/27/2011 09:36:05 PM) (Source: W32Time) (User: )
    Description: The time provider NtpClient is configured to acquire time from one or more
    time sources, however none of the sources are currently accessible.
    No attempt to contact a source will be made for 15 minutes.
    NtpClient has no source of accurate time.

    Error: (11/27/2011 09:36:05 PM) (Source: W32Time) (User: )
    Description: Time Provider NtpClient: An error occurred during DNS lookup of the manually
    configured peer 'time.windows.com,0x1'. NtpClient will try the DNS lookup again in 15
    minutes.
    The error was: A socket operation was attempted to an unreachable host. (0x80072751)

    Error: (11/27/2011 09:34:41 PM) (Source: W32Time) (User: )
    Description: The time provider NtpClient is configured to acquire time from one or more
    time sources, however none of the sources are currently accessible.
    No attempt to contact a source will be made for 15 minutes.
    NtpClient has no source of accurate time.

    Error: (11/27/2011 09:34:41 PM) (Source: W32Time) (User: )
    Description: Time Provider NtpClient: An error occurred during DNS lookup of the manually
    configured peer 'time.windows.com,0x1'. NtpClient will try the DNS lookup again in 15
    minutes.
    The error was: A socket operation was attempted to an unreachable host. (0x80072751)

    Error: (11/27/2011 09:29:48 PM) (Source: DCOM) (User: SYSTEM)
    Description: The server {62F84090-A87D-4FA9-BF65-2AAB91B61CE5} did not register with DCOM within the required timeout.

    Error: (11/27/2011 09:20:21 PM) (Source: W32Time) (User: )
    Description: The time provider NtpClient is configured to acquire time from one or more
    time sources, however none of the sources are currently accessible.
    No attempt to contact a source will be made for 15 minutes.
    NtpClient has no source of accurate time.


    Microsoft Office Sessions:
    =========================
    Error: (11/27/2011 08:53:14 PM) (Source: PerfNet)(User: )
    Description:

    Error: (11/27/2011 07:44:00 PM) (Source: PerfNet)(User: )
    Description:


    =========================== Installed Programs ============================

    Adobe Reader 7.0.5 (Version: 7.0.5)
    ATI Catalyst Control Center (Version: 1.2.2349.28584)
    ATI Display Driver (Version: 8.263-060607a-033823C-HP)
    BufferChm (Version: 70.0.170.000)
    CP_AtenaShokunin1Config (Version: 70.0.170.000)
    CP_CalendarTemplates1 (Version: 70.0.170.000)
    cp_LightScribeConfig (Version: 70.0.170.000)
    cp_OnlineProjectsConfig (Version: 70.0.170.000)
    CP_Package_Basic1 (Version: 70.0.170.000)
    CP_Package_Variety1 (Version: 70.0.170.000)
    CP_Package_Variety2 (Version: 70.0.170.000)
    CP_Package_Variety3 (Version: 70.0.170.000)
    CP_Panorama1Config (Version: 70.0.170.000)
    cp_PosterPrintConfig (Version: 70.0.170.000)
    cp_UpdateProjectsConfig (Version: 70.0.170.000)
    CueTour (Version: 70.0.170.000)
    Customer Experience Enhancement (Version: Customer Experience Enhancement -1.0.0.1680)
    Destinations (Version: 70.0.170.000)
    DeviceManagementQFolder (Version: 1.00.0000)
    Easy Internet Sign-up (Version: FE UI-4.1.0.1680)
    Enhanced Multimedia Keyboard Solution
    FullDPAppQFolder (Version: 1.00.0000)
    GemMaster Mystic
    Google Toolbar for Internet Explorer
    High Definition Audio Driver Package - KB888111 (Version: 20040219.000000)
    HP Boot Optimizer (Version: 3.0.0)
    HP DigitalMedia Archive (Version: 2.0)
    HP DVD Play 2.1
    HP Imaging Device Functions 7.0 (Version: 7.0)
    HP Photosmart for Media Center PC
    HP Photosmart Premier Software 6.5 (Version: 6.5)
    HP Software Update (Version: 3.0.7.014)
    HPPhotoSmartExpress (Version: 70.0.170.000)
    HpSdpAppCoreApp (Version: 3.00.0000)
    InstantShareDevices (Version: 70.0.170.000)
    Intel(R) Matrix Storage Manager
    Intel(R) PRO Network Connections Drivers
    Intel(R) Quick Resume Technology Drivers
    Intel® Viiv™ Software (Version: 1.0.3.2019)
    Internet Services (Version: FE UI-1.0.0.1680)
    J2SE Runtime Environment 5.0 Update 6 (Version: 1.5.0.60)
    LightScribe 1.4.105.1 (Version: 1.4.105.1)
    Macromedia Flash Player 8 (Version: 8)
    MainConcept for Software Encoder (Version: 1.1.0.26)
    Microsoft .NET Framework 1.1
    Microsoft .NET Framework 1.1 (Version: 1.1.4322)
    Microsoft Works (Version: 08.04.0623)
    OptionalContentQFolder (Version: 1.00.0000)
    Otto
    PC-Doctor 5 for Windows (Version: 5.00.4060.15)
    PhotoGallery (Version: 70.0.170.000)
    Python 2.2 pywin32 extensions (build 203)
    Python 2.2.3 (Version: 2.2.3)
    RandMap (Version: 70.0.170.000)
    RealPlayer
    Realtek High Definition Audio Driver
    SkinsHP1 (Version: 70.0.170.000)
    SlideShow (Version: 70.0.170.000)
    SlideShowMusic (Version: 70.0.170.000)
    Sonic Express Labeler (Version: 2.1.0)
    Sonic MyDVD Plus (Version: 6.2.0)
    Sonic RecordNow Audio (Version: 2.0.6)
    Sonic RecordNow Copy (Version: 2.0.6)
    Sonic RecordNow Data (Version: 2.0.6)
    Sonic Update Manager (Version: 3.0.0)
    Sonic_PrimoSDK (Version: 70.0.170.000)
    Unload (Version: 7.0.0)
    Update Rollup 2 for Windows XP Media Center Edition 2005
    WebFldrs XP (Version: 9.50.7523)
    Windows Installer 3.1 (KB893803)
    Windows Media Format Runtime
    Windows XP Hotfix - KB873339 (Version: 20041117.092459)
    Windows XP Hotfix - KB883667 (Version: 20040812.104354)
    Windows XP Hotfix - KB885250 (Version: 20050118.202711)
    Windows XP Hotfix - KB885835 (Version: 20041027.181713)
    Windows XP Hotfix - KB885836 (Version: 20041028.173203)
    Windows XP Hotfix - KB887472 (Version: 20041014.162858)
    Windows XP Hotfix - KB887742 (Version: 20041103.095002)
    Windows XP Hotfix - KB888113 (Version: 20041116.131036)
    Windows XP Hotfix - KB890175 (Version: 20041201.233338)
    Windows XP Hotfix - KB891781 (Version: 20050110.165439)
    Windows XP Hotfix - KB892050 (Version: 3)
    Windows XP Hotfix - KB893066 (Version: 1)
    Windows XP Media Center Edition 2005 KB912067

    ========================= Memory info: ===================================

    Percentage of memory in use: 19%
    Total physical RAM: 2046.38 MB
    Available physical RAM: 1638.22 MB
    Total Pagefile: 3938.21 MB
    Available Pagefile: 3651.31 MB
    Total Virtual: 2047.88 MB
    Available Virtual: 1984.69 MB

    ========================= Partitions: =====================================

    1 Drive c: (HP_PAVILION) (Fixed) (Total:365.64 GB) (Free:354.24 GB) NTFS
    2 Drive d: (HP_RECOVERY) (Fixed) (Total:6.95 GB) (Free:0.7 GB) FAT32
    8 Drive j: (SAMSUNG) (Fixed) (Total:111.75 GB) (Free:82.52 GB) FAT32

    ========================= Users: ========================================

    User accounts for \\DAF

    Administrator Guest HelpAssistant
    HP_Administrator SUPPORT_388945a0 SUPPORT_fddfa904


    **** End of log ****
     
    Starsky182,
    #5
  7. 2011/11/27
    broni

    broni Moderator Malware Analyst

    Joined:
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    You didn't say:
     
    broni,
    #6
  8. 2011/11/27
    Starsky182

    Starsky182 Inactive Thread Starter

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    nope nothing showing up even when i show hidden files
     
    Starsky182,
    #7
  9. 2011/11/27
    broni

    broni Moderator Malware Analyst

    Joined:
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    There is something wrong with your settings because Default Gateway value is missing.

    Make sure, your computer is set to obtain IP address automatically.
    1. Go Start>Settings>Control Panel (Vista/7 users: Start>Control Panel)
    2. Double click Network Connections (Vista/7 users: Network and Sharing Center)
    3. Vista/7 users - From the list of tasks on the left, click Manage network connections.
    4. For a wired network connection, right-click Local Area Connection, and then select Properties.
    For a wireless network connection, right-click Wireless Network Connection, and then select Properties.
    5. From the General tab (Vista/7 users: Networking tab), click Internet Protocol (TCP/IP), make sure it is checked, and then click Properties
    6. Click Obtain an IP Address Automatically, and then click OK.

    If that doesn't work...
    Turn off computer. Disconnect router, and modem from power source for 1 minute. At the same time disconnect ethernet cable as well.
    Reconnect everything.
    Restart computer.

    If that doesn't work, bypass router, and connect computer straight to the modem.

    If that doesn't work...
    Go Start>Run (Start search in Vista), type in:
    cmd
    Click OK (in Vista and 7, while holding CTRL, and SHIFT, press Enter).

    In Command Prompt window, type in following commands, and hit Enter after each one:
    ipconfig /flushdns
    ipconfig /registerdns
    ipconfig /release
    ipconfig /renew
    net stop "dns client "
    net start "dns client "


    Restart computer.

    If that doesn't work...
    Go Start>Run (Start search in Vista and 7), type in:
    cmd
    Click OK (in Vista, while holding CTRL, and SHIFT, press Enter).

    At Command Prompt, type in:
    netsh int ip reset reset.log
    Hit Enter.
    Type in:
    netsh winsock reset catalog
    Hit Enter.

    Restart computer.


    If that doesn't work...
    Download, install, and run WinSockFix: http://www.softpedia.com/get/Tweak/Network-Tweak/WinSockFix.shtml (doesn't work in Vista and 7)
    Restart computer, and check again.

    If that doesn't work...
    Download Dial-A-Fix (DAF) (doesn't work in Vista and 7):
    http://wiki.lunarsoft.net/wiki/Dial-a-fix#Mirrors.2Fdownload_locations.2C_and_articles

    Have XP CD available in case DAF needs a file. Likely not!

    Check all boxes on the screen (clear any restrictions if it shows any)
    Then click GO!

    When the entire page is finished click the HammerHead at bottom to go to the second DAF page.

    Here, one at a time, do the below:

    Reinstall BITS
    Reinstall Windows Firewall
    Repair Permissions
    Reset networking

    Watch for any File not found or other errors and make note as this may lead to the fix!

    Restart computer.
     
    broni,
    #8
  10. 2011/11/27
    Starsky182

    Starsky182 Inactive Thread Starter

    Joined:
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    Ok so far none of the above have worked :-/, my pc didnt come with the xp disk, b ut i have got a backup partition on the hard drive and all xp files are located in a file called
    i386, when running the reinstall BITS part it was saying setup could not copy the following files :

    qmgr.dll,
    qmgrprxy.dll
    bitsprx2.dl
    bitsprx3.dl

    although i browsed and found the files i couldnt open them? I take it these files should be safe in the backup section on my partioned hd? If so how do i copy them over?
     
    Starsky182,
    #9
  11. 2011/11/27
    broni

    broni Moderator Malware Analyst

    Joined:
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    Please download SystemLook from one of the links below and save it to your Desktop.
    Download Mirror #1
    Download Mirror #2
    64-bit users go HERE
    • Double-click SystemLook.exe to run it.
    • Vista\Win 7 users:: Right click on SystemLook.exe, click Run As Administrator
    • Copy the content of the following box and paste it into the main textfield:
      Code:
      :filefind
qmgr.dll,
qmgrprxy.dll
bitsprx2.dl
bitsprx3.dl
    • Click the Look button to start the scan.
    • When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.
    Note: The log can also be found on your Desktop entitled SystemLook.txt
     
    broni,
    #10
  12. 2011/11/28
    mattman

    mattman Inactive Alumni

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    I would investigate the firewall. Is it Windows Firewall or one supplied by a security suite? If you have a specialised firewall like ZoneAlarm, tell it to disconnect from the internet and then lose track that you have done so, you will have no way of connecting to the internet unless you tell the firewall to re-connect. (My daughter gave me a right problem when she did that.)

    Do you run more than one antimalware suite? Only run one at a time.

    If you uninstall a third party firewall, it should hand control back to Windows Firewall automatically, but Windows should alert you if no firewall is enabled.

    Matt
     
    mattman,
    #11
  13. 2011/11/28
    Starsky182

    Starsky182 Inactive Thread Starter

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    SystemLook 30.07.11 by jpshortstuff
    Log created at 22:17 on 28/11/2011 by HP_Administrator
    Administrator - Elevation successful

    ========== filefind ==========

    Searching for "qmgr.dll, "
    No files found.

    Searching for "qmgrprxy.dll "
    C:\WINDOWS\system32\qmgrprxy.dll --a---- 18944 bytes [04:00 10/08/2004] [21:00 09/08/2004] 037438A305F1EFF51AF788C32EFF4360
    C:\WINDOWS\system32\dllcache\qmgrprxy.dll --a---- 18944 bytes [04:00 10/08/2004] [21:00 09/08/2004] 037438A305F1EFF51AF788C32EFF4360

    Searching for "bitsprx2.dl "
    No files found.

    Searching for "bitsprx3.dl "
    No files found.

    -= EOF =-
     
    Starsky182,
    #12
  14. 2011/11/28
    broni

    broni Moderator Malware Analyst

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    broni,
    #13
  15. 2011/11/29
    Starsky182

    Starsky182 Inactive Thread Starter

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    The only problem is, I don't have the original xp disk it wasn't supplied, apparently all data is stored in a partition on my hd
     
    Starsky182,
    #14
  16. 2011/11/29
    Arie

    Arie Administrator Administrator Staff

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    Which PC brand do you have? (HP/Dell/Other).
     
    Arie,
    #15
  17. 2011/11/29
    Starsky182

    Starsky182 Inactive Thread Starter

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    Hi Arie, Its a Hp pc
     
    Starsky182,
    #16
  18. 2011/11/30
    Starsky182

    Starsky182 Inactive Thread Starter

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    anyone got any ideas? How do i restore these missing dll files if thats what the problem is? Why did my hp computer not restore the missing files when i carried out the advanced format / recovery? Why didnt the cmd / sds recover the files when it ran?

    This is driving me nuts, stupid computer manufacturers selling computers without the operating system disk! Causes nothing but a headache!
     
    Starsky182,
    #17
  19. 2011/12/01
    Arie

    Arie Administrator Administrator Staff

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    Sorry for the delay, I had some other work to do.

    I suggest checking with HP if they'd send you an OS CD, although you'd have to pay.

    Maybe someone else has experience with OEM PC's and attempting a repair install, I haven't (and never will). I spend a bit more & get a retail OS so that I'm more flexible.
     
    Arie,
    #18
  20. 2011/12/01
    SpywareDr

    SpywareDr SuperGeek WindowsBBS Team Member

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    Borrow a XP CD (same version) from a friend?
     
    SpywareDr,
    #19
  21. 2011/12/10
    Starsky182

    Starsky182 Inactive Thread Starter

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    I managed to get hold of a disk but my system said it wasn't the disk that came with the system and also it was older than the installed version, kinda run out of ideas now, looks like I'll have to buy a new system
     
    Starsky182,
    #20

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