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Word keeps shutting down for no reason

Discussion in 'Other PC Software' started by floyd, 2004/08/11.

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  1. 2004/08/11
    floyd

    floyd Well-Known Member Thread Starter

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    For sometime now when I use word for no reason I get an error that says

    "MS Word has encountered a problem and needs to close. Sorry for the inconvenience. "

    Than it has a check box with the option of recovering my work and restarting Word.

    Than it has the 2 buttons on the bottom to send an error report or not.

    If I chose to recover the work it saves it and then it tries to shutdown again with the same message. I feel like it's groundhog day.

    Sometimes I can work for a while before I get the message and other times it comes before I can even start typing anything.
    The only thing that helps at all is rebooting and that's only sometimes. Can anybody help?
    Thanks
    Floyd
     
  2. 2004/08/11
    PeteC

    PeteC SuperGeek Staff

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    Have you tried the repair function in the Help menu dropdown or through Add/Remove Programs?
     

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  4. 2004/08/11
    floyd

    floyd Well-Known Member Thread Starter

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    Yes I have. In fact I think I even reinstalled Office also sometime ago, although I'm not positive. It does it somewhat erratically and sometimes to even a brand new file before I start to type. It almost acts like a virus but scan whole disk daily with McAfee and get update daily.
    I also run Adaware,Spybot search and destroy,Clean Cache,and Spyware Blaster on a daily basis also.
    Floyd
     
  5. 2004/08/11
    PeteC

    PeteC SuperGeek Staff

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    Which version and on which OS?
     
  6. 2004/08/11
    floyd

    floyd Well-Known Member Thread Starter

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    Win XP Home, with all updates done except the new SP-2.
    MS Word 2002(10.66121.6626) SP3.
    Floyd
     
  7. 2004/08/11
    PeteC

    PeteC SuperGeek Staff

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  8. 2004/08/11
    brett

    brett Inactive Alumni

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    See whether Word closes if launched with the /a switch (click Start - Run and type "winword.exe /a" (without the quotes)).
     
  9. 2004/08/11
    floyd

    floyd Well-Known Member Thread Starter

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    Brett, I rebooted a couple of times and now it seems to be working again, although I full expect that to be somewhat temporary. I did save your post and will try to use your suggestion next time it acts up.

    By the way what does that do exactly so I know?

    Thanks again for yours and Pete's help. I really appreciate this resource.
    Floyd
     
  10. 2004/08/11
    brett

    brett Inactive Alumni

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    Click.
     
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