Won't start up stays on screen with dell logo

The computer won't start up all the way its just stays on the screen with he dell logo. I clicked F2 button and the F12 button and nothing happens.

 

Try tapping the F2 key before it gets to the stage of "freezing ". It may only need for you to go into BIOS/startup settings, then save and exit.

It may be having a problem with a piece of connected hardware, reseat the connectors for the mouse and keyboard. Disconnect any added hardware, especially external drives because it may be trying to boot to those. Check there are no disks in the CD/DVD.

You don't say if it is a desktop or a laptop. If it is a desktop and it keeps happening, you should replace the CMOS battery.

Matt

 

I had the same problem as my video card died. I guess it wouldn't load the pictures, icons etc in windows. I pulled it out and hey presto im in...running on onboard graphics card . Im not saying you have the same problem as me but we had similar symptoms