WinFax Pro - Word Mail Merge

Hi

I have a problem with WinFax Pro 10.02 on Windows XP SP1 and using MS Word 2002. ( I even tried Word 97 as it used to work for me under 98se - but I got the same problem)


A send fax from Winfax works fine.
A single fax from Word via the Winfax Printer works fine.

BUT - a mail merge via Winfax appears to work - you can see windows printer status messages (print successful - file deleted) - but the winfax dialup never starts and no faxes are sent. They disappear without trace!!?? No error messages.

This is not an upgrade situation - the XP installation took place from scratch.

Any ideas welcome??

Regards

T R

 

New version of Winfax Pro

After registering this problem with Symantec they replied to say that the problem is known and is 'probably' fixed by an upgrade to version 10.03. - yes - 10.03!

You have to order this CD from Symantec Customer Services for your country and will have to pay postage.

Regards

Tony Randell