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Windows XP not booting up properly (HJT Log)

Discussion in 'Malware and Virus Removal Archive' started by genghis, 2005/02/06.

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  1. 2005/02/06
    genghis

    genghis Inactive Thread Starter

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    well, long story short, I tried to pretend that I know what I am doing and now I think I am paying the price. ran Hijack this and probably deleted something that I "thought" was not needed. Windows XP will not boot properly. It just takes forever to bring the desktop and I cant really use anything. Was able to boot in safe mode and use it. dont have the XP CD as the laptop came preinstalled. What are my options? Any help is appreciated. Cann acces the net in the safe mode. HAd some trojan virus before and I was running all sort of stuff after readin the forums here and I think a combinatiion of all that caused this. have CWsredder, adaware and HJT installed. Can I do some restore? Please help!!!!!!!!!
     
  2. 2005/02/06
    sparrow

    sparrow Inactive

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    You are experiencing a common problem: computers sold without the necessary tools for their upkeep. First check whether there is a folder or partition on the machine that contains .CAB files: do a search for cab. If they're available, you can run system file checker: start, run, sfc, OK.
    Point the program to the folder containing the cab files you found.

    It sounds like you're still infected, though. Look in task manager for strange names of running tasks, and post them here for advice before removing anything. Also run msconfig at the start, run window and look in the startup tab. Post the names of things running at startup.

    It sounds like this will take multiple posts and answers from several folks here to solve your problem. Think you had better consider purchasing an XP disk, too.

    One other thing to consider is system restore; look for a restore point prior to the onset of the difficulty (and before the trojan attack).
     
    Last edited: 2005/02/06

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  4. 2005/02/06
    PeteC

    PeteC SuperGeek Staff

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    genghis - Welcome to the Board :)

    Very unwise to delete items in HJT unless you know what you are doing :)

    Try System Restore ....

    Start > Programs > Accessories > System Tools > System Restore and (hopefully) restore to a point prior to deleting items via HJT.
     
  5. 2005/02/06
    genghis

    genghis Inactive Thread Starter

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    thanks for the responses.
    There is a folder for cab files (c:\i386). cannot run sfc (Is that because I am in safe mode?)

    Since I can only run in safe mode and I had turned the system restore off before so now in safe mode I cannot turn in back on. :-(
     
  6. 2005/02/06
    Bmoore1129

    Bmoore1129 Geek Member

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    genghis

    Try Start>Run SFC /scannow.
     
  7. 2005/02/06
    genghis

    genghis Inactive Thread Starter

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    sfc /scannow does not run it gives me the message

    "Windows File Protection could not initiate a scan......
    The specific errror code is 0x0000006ba [The RPC server is unavailable] "
     
  8. 2005/02/06
    surferdude2

    surferdude2 Inactive

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    You do realize that HJT allows you to reverse your actions don't you? If you think that HJT caused the problem by your actions, it's a simple matter to click on the Backups for that date and restore them.
     
  9. 2005/02/06
    PeteC

    PeteC SuperGeek Staff

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    Unfortunately tirning off System Restore deletes all the Restore points :(

    SFC does not run in Safe Mode - follow surferdude2's advice - if you can.
     
  10. 2005/02/06
    surferdude2

    surferdude2 Inactive

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    Just open HJT and click SCAN > CONFIG > BACKUPS and pick the items you trashed and click RESTORE. Probably reboot for effect.
     
  11. 2005/02/06
    genghis

    genghis Inactive Thread Starter

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    surferdude. thanks and thanks to everybody else. backup restore from HJT did the trick. so now at least the **** thing boots from XP. same old problem back. slow boot and popups but for now I can live with it...maybe I will post the log from HJT for somebodoy on the forum to look at. Thanks again.. all my fault but a lot of support from this forum.
     
  12. 2005/02/06
    PeteC

    PeteC SuperGeek Staff

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    Glad we could help :)

    Post an HJT log by all means - it may take a while before one of our experts looks at it - they are all volunteers and heavily overworked!

    Before you do so check that you have v 1.99 and that it is saved to a folder on your hard disk - not the Desktop.

    Load Microsoft AntiSpyware for real time protection against adware, etc and try the Google Tool Bar which has an excellent popup blocker.
     
  13. 2005/02/06
    genghis

    genghis Inactive Thread Starter

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    Pete: yes I do have v1.99. here is the log from hJT. Thanks again.

    Logfile of HijackThis v1.99.0
    Scan saved at 1:47:27 PM, on 2/6/2005
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\carpserv.exe
    C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\windows\system\hpsysdrv.exe
    C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\fppdis2a.exe
    C:\documents and settings\owner\local settings\temp\MtOFBtLMQ.exe
    C:\WINDOWS\SYSfit.exe
    C:\Program Files\Yahoo!\Messenger\ypager.exe
    C:\Program Files\MSN Messenger\MsnMsgr.Exe
    C:\Documents and Settings\Owner\Application Data\wtta.exe
    C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
    C:\Program Files\Linksys\WPC11 Config Utility\WPC11Cfg.exe
    C:\WINDOWS\system32\HPConfig.exe
    C:\Program Files\Franklin Covey\Outlook\Task.exe
    C:\Program Files\HPQ\Notebook Utilities\HPWirelessMgr.exe
    C:\Program Files\CA\eTrust Antivirus\InoRpc.exe
    C:\Program Files\CA\eTrust Antivirus\InoRT.exe
    C:\Program Files\CA\eTrust Antivirus\InoTask.exe
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\WINDOWS\System32\tcpsvcs.exe
    C:\WINDOWS\System32\snmp.exe
    C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
    C:\WINDOWS\system32\fxssvc.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Program Files\Microsoft Office\Office10\OUTLOOK.EXE
    C:\Program Files\Messenger\msmsgs.exe
    C:\WINDOWS\system32\m?hta.exe
    C:\HJT\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-us4nb.hpwis.com/
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    N3 - Netscape 7: user_pref( "browser.search.defaultengine ", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src "); (C:\Documents and Settings\Owner\Application Data\Mozilla\Profiles\default\w4m0kui9.slt\prefs.js)
    O2 - BHO: (no name) - {00000000-F09C-02B4-6EC2-AD0300000000} - (no file)
    O2 - BHO: (no name) - {016235BE-59D4-4CEB-ADD5-E2378282A1D9} - C:\Program Files\CxtPls\cxtpls.dll (file missing)
    O2 - BHO: (no name) - {017C20C1-F86F-11D8-9B25-000ACD002AE3} - C:\WINDOWS\Helper101.dll
    O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\ycomp5_5_7_0.dll
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {0AEC50E2-F161-D3BB-7B15-90DC3A1BB3CF} - C:\WINDOWS\system32\ihrixww.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
    O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O2 - BHO: SDWin32 Class - {C7E9A32A-CDA1-478D-A1F8-7CF247226067} - (no file)
    O2 - BHO: Search Help - {E8EAEB34-F7B5-4C55-87FF-720FAF53D841} - C:\Documents and Settings\Owner\Local Settings\Temp\Y.dll
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\ycomp5_5_7_0.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
    O4 - HKLM\..\Run: [CARPService] carpserv.exe
    O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    O4 - HKLM\..\Run: [TV Now] C:\Program Files\HPQ\Notebook Utilities\TvNow.exe /RK
    O4 - HKLM\..\Run: [Display Settings] C:\Program Files\HPQ\Notebook Utilities\hptasks.exe /s
    O4 - HKLM\..\Run: [QT4HPOT] C:\PROGRA~1\HPQ\ONE-TO~1\OneTouch.EXE
    O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
    O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
    O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
    O4 - HKLM\..\Run: [pdfFactory Dispatcher v2] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\fppdis2a.exe
    O4 - HKLM\..\Run: [\\KK\EPSON Stylus C82 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S0HIC1.EXE /P28 "\\KK\EPSON Stylus C82 Series" /O5 "LPT1:" /M "Stylus C82 "
    O4 - HKLM\..\Run: [RunWCF54GCD] C:\Program Files\Linksys\Wireless-B Notebook Adapter\RunCD.exe C:\Documents and Settings\Owner\My Documents\linksys_dwnld_files\WPC11v4_40629\Utility\
    O4 - HKLM\..\Run: [\\192.168.15.101\EPSON Stylus C82 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S0HIC1.EXE /P40 "\\192.168.15.101\EPSON Stylus C82 Series" /O5 "LPT1:" /M "Stylus C82 "
    O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
    O4 - HKLM\..\Run: [MtOFBtLMQ] C:\documents and settings\owner\local settings\temp\MtOFBtLMQ.exe
    O4 - HKLM\..\Run: [oducltqrwiytr] C:\WINDOWS\system32\bsmbgzzi.exe
    O4 - HKLM\..\Run: [torvzc] C:\WINDOWS\system32\torvzc.exe
    O4 - HKLM\..\Run: [MtOFBtLMQ.exe] C:\documents and settings\owner\local settings\temp\MtOFBtLMQ.exe
    O4 - HKCU\..\Run: [SYSfit] C:\WINDOWS\SYSfit.exe
    O4 - HKCU\..\Run: [Notn] C:\Documents and Settings\Owner\Application Data\wtta.exe
    O4 - HKCU\..\Run: [Ywp7RRZmU] fonbui.exe
    O4 - Startup: Franklin Planner.lnk = ?
    O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
    O4 - Global Startup: Instant Wireless Configuration Utility.lnk = C:\Program Files\Linksys\WPC11 Config Utility\WPC11Cfg.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
    O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
    O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
    O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
    O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O8 - Extra context menu item: ImTranslator - C:\PROGRA~1\SMARTL~1\IMTRAN~1\startup.html
    O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
    O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
    O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
    O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra button: ImTranslator - {AE436396-55E7-4ec4-AD6D-45E88A530A4C} - C:\PROGRA~1\SMARTL~1\IMTRAN~1\startup.html (HKCU)
    O9 - Extra 'Tools' menuitem: ImTranslator - {AE436396-55E7-4ec4-AD6D-45E88A530A4C} - C:\PROGRA~1\SMARTL~1\IMTRAN~1\startup.html (HKCU)
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab31267.cab
    O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) - http://us.chat1.yimg.com/us.yimg.com/i/chat/applet/v45/yacscom.cab
    O16 - DPF: {31E68DE2-5548-4B23-88F0-C51E6A0F695E} (Microsoft PID Sniffer) - https://support.microsoft.com/OAS/ActiveX/odc.cab
    O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/30bbe01185e28b485302/netzip/RdxIE601.cab
    O16 - DPF: {7D1E9C49-BD6A-11D3-87A8-009027A35D73} (Yahoo! Audio UI1) - http://chat.yahoo.com/cab/yacsui.cab
    O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
    O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup Player) - http://www.installengine.com/engine/isetup.cab
    O16 - DPF: {B13634B3-D48F-11D3-9385-0050041872F6} (DemoShield DemoNow Class) - http://www.valuenetex.com/2002Demo/demonow.cab
    O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
    O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/binFramework/v10/ZIntro.cab32846.cab
    O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} (YAddBook Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/suite/yautocomplete.cab
    O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/activedata/SymAData.cab
    O16 - DPF: {E504EE6E-47C6-11D5-B8AB-00D0B78F3D48} (Yahoo! Webcam Viewer Wrapper) - http://chat.yahoo.com/cab/yvwrctl.cab
    O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/techsupp/activedata/ActiveData.cab
    O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/bin/msnchat45.cab
    O16 - DPF: {FA13A9FA-CA9B-11D2-9780-00104B242EA3} (WildTangent Control) - http://www.wildtangent.com/install/wdriver/racing/dodgespeedway/microsoft/wtinst.cab
    O23 - Service: Ati HotKey Poller - Unknown - C:\WINDOWS\system32\Ati2evxx.exe
    O23 - Service: HP Configuration Interface Service - Hewlett-Packard - C:\WINDOWS\system32\HPConfig.exe
    O23 - Service: HPWirelessMgr - Hewlett-Packard Co. - C:\Program Files\HPQ\Notebook Utilities\HPWirelessMgr.exe
    O23 - Service: eTrust Antivirus RPC Server - Computer Associates International, Inc. - C:\Program Files\CA\eTrust Antivirus\InoRpc.exe
    O23 - Service: eTrust Antivirus Realtime Server - Computer Associates International, Inc. - C:\Program Files\CA\eTrust Antivirus\InoRT.exe
    O23 - Service: eTrust Antivirus Job Server - Computer Associates International, Inc. - C:\Program Files\CA\eTrust Antivirus\InoTask.exe
    O23 - Service: InterBase Guardian - Inprise Corporation - C:\Program Files\Borland\InterBase\bin\ibguard.exe
    O23 - Service: InterBase Server - Inprise Corporation - C:\Program Files\Borland\InterBase\bin\ibserver.exe
    O23 - Service: Norton AntiVirus Auto Protect Service - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
    O23 - Service: Symantec Network Drivers Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    O23 - Service: SymWMI Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
     
  14. 2005/02/06
    PeteC

    PeteC SuperGeek Staff

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    OK - I see a few problems there, but will leave it to the experts - patience please!

    Moving thread to Removing Spyware and Viruses forum with title edit
     
  15. 2005/02/06
    noahdfear

    noahdfear Inactive

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    Scan again with HijackThis and place a check next to the following entries. Close ALL other windows and click fix.

    O2 - BHO: (no name) - {00000000-F09C-02B4-6EC2-AD0300000000} - (no file)
    O2 - BHO: (no name) - {016235BE-59D4-4CEB-ADD5-E2378282A1D9} - C:\Program Files\CxtPls\cxtpls.dll (file missing)
    O2 - BHO: (no name) - {017C20C1-F86F-11D8-9B25-000ACD002AE3} - C:\WINDOWS\Helper101.dll
    O2 - BHO: (no name) - {0AEC50E2-F161-D3BB-7B15-90DC3A1BB3CF} - C:\WINDOWS\system32\ihrixww.dll
    O2 - BHO: SDWin32 Class - {C7E9A32A-CDA1-478D-A1F8-7CF247226067} - (no file)
    O2 - BHO: Search Help - {E8EAEB34-F7B5-4C55-87FF-720FAF53D841} - C:\Documents and Settings\Owner\Local Settings\Temp\Y.dll
    O4 - HKLM\..\Run: [MtOFBtLMQ] C:\documents and settings\owner\local settings\temp\MtOFBtLMQ.exe
    O4 - HKLM\..\Run: [oducltqrwiytr] C:\WINDOWS\system32\bsmbgzzi.exe
    O4 - HKLM\..\Run: [torvzc] C:\WINDOWS\system32\torvzc.exe
    O4 - HKLM\..\Run: [MtOFBtLMQ.exe] C:\documents and settings\owner\local settings\temp\MtOFBtLMQ.exe
    O4 - HKCU\..\Run: [SYSfit] C:\WINDOWS\SYSfit.exe
    O4 - HKCU\..\Run: [Notn] C:\Documents and Settings\Owner\Application Data\wtta.exe
    O4 - HKCU\..\Run: [Ywp7RRZmU] fonbui.exe
    O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/30bbe01185e28b...ip/RdxIE601.cab
    O16 - DPF: {B13634B3-D48F-11D3-9385-0050041872F6} (DemoShield DemoNow Class) - http://www.valuenetex.com/2002Demo/demonow.cab
    O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/M...pDownloader.cab
    O16 - DPF: {FA13A9FA-CA9B-11D2-9780-00104B242EA3} (WildTangent Control) - http://www.wildtangent.com/install/...soft/wtinst.cab

    Right click My Computer and choose properties. On system restore tab, check the box to turn off. OK out.

    Go to start>run and type msconfig, hit enter. On the boot.ini tab, check the box next to /safeboot and OK. Yes to restart. This will restart your computer in safe mode. Logon to your user account.

    Now in safe mode, you will need to show hidden files and folders, as well as system files and extensions for known file types.

    Search the drive for the file fonbui.exe and delete if found.
    Open C:\WINDOWS and delete the file SYSfit.exe.
    Open C:\WINDOWS\system32 and delete the files bsmbgzzi.exe, torvzc.exe and m?hta.exe.
    Open C:\Program Files and delete the folder CxtPls.
    Open C:\Temp if present, select all and delete.
    Open C:\Windows\Temp, select all and delete.
    Open C:\Windows\Prefetch, select all and delete.
    Open C:\Documents and Settings\username\Local Settings\temp, select all and delete. Do this for all usernames.
    Open C:\Documents and Settings\Owner\Application Data and check the properties of the file wtta.exe. If not a Microsoft, Adobe Acrobat, Macromedia Flash or Real Player file, delete it. (let us know please)
    Open the control panel, then internet options and delete the temporary internet files, checking the box for offline content. Then open the Java Plug-in, click the cache tab and then clear. This will only apply if you have installed Sun Java.
    Open My Computer, right click Local disk C: and choose properties, then disk cleanup. Check all boxes except compress old files and OK.
    Uncheck the /safeboot box in msconfig and ok to reboot.


    Scan your PC with RAV. If any files are infected, click the report button then copy and paste it here.

    Run another HijackThis scan and post the log.
     
    Last edited: 2005/02/06
  16. 2005/02/06
    genghis

    genghis Inactive Thread Starter

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    well. I did it all. wtta.exe was not Microsoft, Adobe Acrobat, Macromedia Flash or Real Player file, so I deleted it.
    anyway, the system will not work properly in normal bootup mode. would boot but I could not do anything in desktop. system would just lock (original problem). rebooted in safe mode and did restore from HJT and now it is working back again.
     
  17. 2005/02/07
    noahdfear

    noahdfear Inactive

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    Very odd. Please run the RAV scan and post the results, as well as a new HJT log.
     
  18. 2005/02/13
    genghis

    genghis Inactive Thread Starter

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    I can only boot in Safe Mode so this is in Safe mode with Networking. The normal boot is not working-it freezes up.

    Logfile of HijackThis v1.99.0
    Scan saved at 10:17:01 PM, on 2/13/2005
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Microsoft Office\Office10\OUTLOOK.EXE
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\MSN Messenger\msnmsgr.exe
    C:\Program Files\Yahoo!\Messenger\YPager.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\WINDOWS\system32\yrrgu.exe
    C:\HJT\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-us4nb.hpwis.com/
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    N3 - Netscape 7: user_pref( "browser.search.defaultengine ", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src "); (C:\Documents and Settings\Owner\Application Data\Mozilla\Profiles\default\w4m0kui9.slt\prefs.js)
    O2 - BHO: (no name) - {00000000-F09C-02B4-6EC2-AD0300000000} - (no file)
    O2 - BHO: (no name) - {017C20C1-F86F-11D8-9B25-000ACD002AE3} - C:\WINDOWS\Helper101.dll
    O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\ycomp5_5_7_0.dll
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {0AEC50E2-F161-D3BB-7B15-90DC3A1BB3CF} - C:\WINDOWS\system32\ihrixww.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
    O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O2 - BHO: SDWin32 Class - {C7E9A32A-CDA1-478D-A1F8-7CF247226067} - (no file)
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\ycomp5_5_7_0.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
    O4 - HKLM\..\Run: [RunWCF54GCD] C:\Program Files\Linksys\Wireless-B Notebook Adapter\RunCD.exe C:\Documents and Settings\Owner\My Documents\linksys_dwnld_files\WPC11v4_40629\Utility\
    O4 - HKLM\..\Run: [\\192.168.15.101\EPSON Stylus C82 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S0HIC1.EXE /P40 "\\192.168.15.101\EPSON Stylus C82 Series" /O5 "LPT1:" /M "Stylus C82 "
    O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
    O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
    O4 - Startup: Franklin Planner.lnk = ?
    O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
    O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
    O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
    O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
    O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O8 - Extra context menu item: ImTranslator - C:\PROGRA~1\SMARTL~1\IMTRAN~1\startup.html
    O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
    O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
    O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
    O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra button: ImTranslator - {AE436396-55E7-4ec4-AD6D-45E88A530A4C} - C:\PROGRA~1\SMARTL~1\IMTRAN~1\startup.html (HKCU)
    O9 - Extra 'Tools' menuitem: ImTranslator - {AE436396-55E7-4ec4-AD6D-45E88A530A4C} - C:\PROGRA~1\SMARTL~1\IMTRAN~1\startup.html (HKCU)
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab31267.cab
    O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) - http://us.chat1.yimg.com/us.yimg.com/i/chat/applet/v45/yacscom.cab
    O16 - DPF: {31E68DE2-5548-4B23-88F0-C51E6A0F695E} (Microsoft PID Sniffer) - https://support.microsoft.com/OAS/ActiveX/odc.cab
    O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/30bbe01185e28b485302/netzip/RdxIE601.cab
    O16 - DPF: {7D1E9C49-BD6A-11D3-87A8-009027A35D73} (Yahoo! Audio UI1) - http://chat.yahoo.com/cab/yacsui.cab
    O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
    O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup Player) - http://www.installengine.com/engine/isetup.cab
    O16 - DPF: {B13634B3-D48F-11D3-9385-0050041872F6} (DemoShield DemoNow Class) - http://www.valuenetex.com/2002Demo/demonow.cab
    O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
    O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/binFramework/v10/ZIntro.cab32846.cab
    O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} (YAddBook Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/suite/yautocomplete.cab
    O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/activedata/SymAData.cab
    O16 - DPF: {E504EE6E-47C6-11D5-B8AB-00D0B78F3D48} (Yahoo! Webcam Viewer Wrapper) - http://chat.yahoo.com/cab/yvwrctl.cab
    O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/techsupp/activedata/ActiveData.cab
    O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/bin/msnchat45.cab
    O16 - DPF: {FA13A9FA-CA9B-11D2-9780-00104B242EA3} (WildTangent Control) - http://www.wildtangent.com/install/wdriver/racing/dodgespeedway/microsoft/wtinst.cab
    O23 - Service: Ati HotKey Poller - Unknown - C:\WINDOWS\system32\Ati2evxx.exe
    O23 - Service: HP Configuration Interface Service - Hewlett-Packard - C:\WINDOWS\system32\HPConfig.exe
    O23 - Service: HPWirelessMgr - Hewlett-Packard Co. - C:\Program Files\HPQ\Notebook Utilities\HPWirelessMgr.exe
    O23 - Service: eTrust Antivirus RPC Server - Computer Associates International, Inc. - C:\Program Files\CA\eTrust Antivirus\InoRpc.exe
    O23 - Service: eTrust Antivirus Realtime Server - Computer Associates International, Inc. - C:\Program Files\CA\eTrust Antivirus\InoRT.exe
    O23 - Service: eTrust Antivirus Job Server - Computer Associates International, Inc. - C:\Program Files\CA\eTrust Antivirus\InoTask.exe
    O23 - Service: InterBase Guardian - Inprise Corporation - C:\Program Files\Borland\InterBase\bin\ibguard.exe
    O23 - Service: InterBase Server - Inprise Corporation - C:\Program Files\Borland\InterBase\bin\ibserver.exe
    O23 - Service: Norton AntiVirus Auto Protect Service - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
    O23 - Service: Symantec Network Drivers Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    O23 - Service: SymWMI Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
     
  19. 2005/02/13
    noahdfear

    noahdfear Inactive

    Joined:
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    Messages:
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    Have to say this one has me a bit dumbfounded, as nothing we removed should have caused problems with the operating system's functionality. All things that needed to be removed and would cause problems by being present. The one thing I do see as a posssible problem/culprit is that you have both eTrust and Norton installed. AV's don't normally play well together and I suggest you uninstall one of them and see if it helps. Would also recommend you go into msconfig, boot.ini tab and enable /bootlog, then restart in normal mode. If it still freezes up on you, go back into safe mode and search for the Ntbtlog.txt, open and copy/paste it's contents here.
     
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