Windows XP - Fatal System Error (nasty?)

Hi chaps,

My first post here - and I hope I'm not abusing your hospitality by starting with a problem.
Recently I had the following message come up on the dreaded blue screen . . "STOP C000021A (fatal system error)
The Windows login process terminated unexpectedly with a staus f 0xc0000135 (0x00000000 0x00000000)
The system has been shut down "

And shut down it was . .
No matter how hard I tried, every time I rebooted - this was the message.

I suppose I've learned my lesson - for although this is my work PC - I don't (didn't) do regular back-ups . . .
I won't make that mistake again!

However - I do have a copy of Powersuite (Spotmau), and ran a data transfer over to an external hdd - - and can only hope that it's copied all the important files . . . .

I then re-installed my Windows XP (Professional) and booted up the machine.

Hmm
Whilst it went through an apparently normal procedure - - after the desktop background opens and just before the 'Welcome' screen appears - I get the message (in a box marked 'Explorer.exe')
"The procedure entry point SHCreateThreadRef could not be located in the library SHLWAPI.dll "

This has resulted in a complete loss of any desktop, no task bar and, of course, no windows explorer . . which makes using the PC extremely difficult - and the vast majority of applications such as MS Office non-functional
Apparently this problem is connected to the XP SP2 - and I need to uninstall it, reboot, and then reinstall, using the "$NtUninstallKB834707$\spuninst\spuninst.exe" - -

Unfortunately - my darling PC won't recognise this instruction at all . . . .

and just looks at me blankly . . .


Has anyone else experienced similar - - and survived to tell the tale - - or am I looking at a complete re-format

 

Broni,

Many thanks for your prompt response .. . . .


I shall follow your advice my stout fellow