Windows Vista Windows won't shut down

Windows won't shut down - just restarts

 

both of those took me to "search results in indexed locations" and nothing more.

 

I tried these two ideas singly , successively, and then in combination ( untick automatic restart on system failure, and Run command) but no difference found.

This is a 64 bit system a couple of years old, and this is a new problem with it. The only software change - apart from Windows ceaseless flow of updates has been buying a new digital map and adding it to the hard disk database of an installed programme called Tracklogs, and updating that software from v3.12 to v3.14. So I decided to uninstall Tacklogs and see if that made any difference - and it seems to have messed up Shutting Down - I have been at the screen where those words appear for several minutes now. I will leave it for a while and if necessary pull the plug and try and restart in safe mode.

This message is being done on my laptop by the way.

 

After about 5 minutes it did shut down, and promptly went into reboot. I am now reinstalling that map programme, then I'll try again.

 

I have reinstalled the map programme and again shut down led to immediate reboot, so it doesn't seem to be anything to do with that.

I am now trying a system restore.

 

I'm working my way through the info' in Pete C's link , but meanwhile the restoration seemed to proceed but on rboot it gives the message "...did not complete successfully...You might want to try again and use a different restore point... "

I am doing that.The date I have chosen goes back 4 days, and hence before the last Windows update set.

 

Hi Geoff,

I'm counting on the experts here to correct me, but, your problem sounds a lot like what the MSBlaster worm (or one of it's variants) causes.

When was the last time you did a thorough Anti-Virus and Anti-Spyware scan?

Also, when did the problem first begin? Did you install anything new or update anything?

 

I know: He doesn't report anything else, either.

 

Me too - don't have a lot of confidence in my system...although it has been working fine for some considerable time before this - maybe I haven't been doing anything which it thinks is challenging !

And no , I haven't had any error messages.

I just have two problems (now)...
1. When I shut down it immediately reboots.
2. System restore doesn't complete.

I am just going to try System Restore again, choosing a date over a month ago , instead of trying to second guess what I did recently. And if that doesn't work then operator fatigue kicks in , and I'll just try pulling the plug and leaving it out for a day or two whilst I recharge my own batteries.

 

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My System

Quote:


"I would start by updating all my drivers, including the latest BIOS.

If that wouldn't do the trick I'd do a clean install. "

I think a clean install is what I'll do- updating BIOS is something I dread after bad experiences in the past . I was coming to the clean install answer myself - its just the hassle with bought software which deters me.( Like Photoshop , where I have to tell Adobe I am uninstalling, else they'll make me buy it again before I can re-install) .

This is one problem I can put off until tomorrow and tomorrow...

 

post script ;
I haven't been looking at forums about Windows - should I - if I can - buy Windows 7 and instal that, instead of reinstalloing Vista (64bit) ?

Advice ?