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Windows update won't install?

Discussion in 'Windows XP' started by OLDSALTY, 2003/04/25.

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  1. 2003/04/25
    OLDSALTY Lifetime Subscription

    OLDSALTY Inactive Thread Starter

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    I have tried to install two updates and they have failed several times. Q811493 and Q817287. They both fail and ask for Cryptographic service to be running. I can't find this service.
     
    OLDSALTY,
    #1
  2. 2003/04/25
    PeteC

    PeteC SuperGeek Staff

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    Hi OldSalty

    No problem, just :

    Start > Run > type services.msc > OK

    Services opens > locate Cryptographic Services > right click > Properties and set Start up Type to Automatic.


    Crypto.... are required for Windows Update to function.


    For more info re. this and other Services - those you need and those you may not visit :

    http://www.blackviper.com/WinXP/servicecfg.htm
     
    PeteC,
    #2


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  4. 2003/04/25
    Lonny Jones

    Lonny Jones Inactive Alumni

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    Hi OLDSALTY

    I dont have XP But im curious do you have SpyBot and didyou update it recently --the beta includes ? if so use spybot to recover those ,, at there forum that wha they recomend for now.
    PS Ive no Idea what Cryptographic service are.


    SpyBot's new beta includes find this key:
    and identify it as comsoft ---
    ===============
    REGEDIT4

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Protected Storage System Provider\*Local Machine*\Data\4d1fa410-6fd9-11d0-8c58-00c04fd9126b]
    "Display String "= "Cryptographic Keys "

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Protected Storage System Provider\*Local Machine*\Data\4d1fa410-6fd9-11d0-8c58-00c04fd9126b\4d1fa411-6fd9-11d0-8c58-00c04fd9126b]
    "Display String "= "RSA Signature Keys "
    "Access Rules "=hex:02,00,00,00,20,00,00,00,0c,00,00,00,02,00,00,00,10,00,00,00,\
    00,00,00,00,01,00,00,00,10,00,00,00,00,00,00,00,02,00,00,00,14,00,00,00,93,\
    89,35,8f,03,68,17,18,a2,d7,3c,41,cf,3b,02,a4,2f,ed,a7,bc

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Protected Storage System Provider\*Local Machine*\Data\4d1fa410-6fd9-11d0-8c58-00c04fd9126b\4d1fa412-6fd9-11d0-8c58-00c04fd9126b]
    "Display String "= "RSA Exchange Keys "
    "Access Rules "=hex:02,00,00,00,20,00,00,00,0c,00,00,00,02,00,00,00,10,00,00,00,\
    00,00,00,00,01,00,00,00,10,00,00,00,00,00,00,00,02,00,00,00,14,00,00,00,11,\
    38,03,cc,0d,99,70,54,47,5e,f0,80,44,38,70,7d,73,79,ad,0e
    ======================
    PS this is windows me here.....please do not merge this !
    Lonny
     
    Lonny Jones,
    #3
  5. 2003/04/25
    OLDSALTY Lifetime Subscription

    OLDSALTY Inactive Thread Starter

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    PeteC: The service is already running and set to automatic. Thanks for showing me where it is. The updates still give me this same error. ???

    Lonny Jones: No I don't have nor have I ever had SpyBot. Pete showed me where the service was and that link told me what it does. I still cannot install these two updates.
     
    OLDSALTY,
    #4
  6. 2003/04/25
    PeteC

    PeteC SuperGeek Staff

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    PeteC,
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  7. 2003/04/25
    OLDSALTY Lifetime Subscription

    OLDSALTY Inactive Thread Starter

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    PeteC: When I go to windows update site and scan it always comes up to install these two updates and I can't. What should I do?
     
    OLDSALTY,
    #6
  8. 2003/04/25
    PeteC

    PeteC SuperGeek Staff

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    OldSalty,

    A suggestion - ignore them both :D

    Windows Update will always come up with these two updates as they are not on your m/c.

    811493 seems to create problems for some and reading the posts there is a suggestion that it may not be required for a standalone PC

    817287 relates to a catalogue database ......., Windows Media Player ...

    For more info on each go to :

    http://v4.windowsupdate.microsoft.com/catalog/en/default.asp

    Here you can download the updates to your HDD and install at your leisure - might be an idea to try this.

    Other than that you might search the BBS for Windows Update - there are plenty of references.
     
    PeteC,
    #7
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