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windows update problem....

Discussion in 'Windows XP' started by ianator, 2007/02/08.

  1. 2007/02/08
    ianator

    ianator Inactive Thread Starter

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    hey, my grandfather just gave me his old laptop that he has not used in along time and I was trying to update it and am having alot of trouble...
    Its a Windows XP SP1. which is part of the problem...
    I have Windows update turned ON and it says I need to update "Microsoft windows installer 3.1" so I download it and then hit install and it works for a bit and then says "the following were unable to be successfully installed--Microsoft windows update 3.1 "
    Heres a screen shot...even though it says "must be restarted to take effect" it DOES NOT WORK:

    [​IMG]

    so I reboot and the above process repeats its self over and over.
    well, to try something different I googled that program that it is trying to update and downloaded in manually and installed it...and it said "access denied ".

    I want to download SP2 but I figure I have to get all the updates until I get to a point where its ready to get the SP2 update...I just can't install this one.

    it is an Acer, 1gb RAM,
     
  2. 2007/02/08
    visionof

    visionof Inactive

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    lol for tech support from Acer.
     

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  4. 2007/02/08
    ianator

    ianator Inactive Thread Starter

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    so can anyone help me out with this??
     

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