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Windows update just keeps searching and never completes

Discussion in 'Windows Vista' started by ppeetteerr, 2017/11/02.

  1. 2017/11/02
    ppeetteerr

    ppeetteerr Well-Known Member Thread Starter

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    Hello All,

    I have a few problems on my HP laptop with my Google Chrome and IE browsers stopping accessing websites and also unable to update Windows.

    I am running Windows Vista, 32-bit, Service pack 2


    When I re-start the laptop the browsers work fine but after a period of time (not sure how long) they stop accessing websites with and error message: ERR_TIMED_OUT.

    I have tried DNS flush, I have run Iobit Malware fighter also Advanced System Care but cannot resolve.


    I also noticed recently, when I tried to do a windows update that it starts the process but just sits there trying and gets no further.


    When browsers stop accessing I can still get emails.


    My wife has a laptop and she has no browser problems at all so assuming its not a router problem??


    Can anyone give advice please
     
  2. 2017/11/02
    Evan Omo

    Evan Omo Computer Support Technician Staff

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  4. 2017/11/03
    ppeetteerr

    ppeetteerr Well-Known Member Thread Starter

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    Hello, Thanks for reply and info. i tried to do as advised but :
    item 2) net stop appidssvc gave an error 1060 service does not exist
    Item 3) couldn't find file
    item 4) skipped as advised on sheet
    item 6) urlm failed to load

    not sure how to procede
    Regards
     
  5. 2017/11/03
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Go ahead and continue anyway with the instructions and after you reboot your system, see if Windows Update will work correctly.
     
  6. 2017/11/06
    ppeetteerr

    ppeetteerr Well-Known Member Thread Starter

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    Hello, went through instructions as suggested but didn't fix.
    Any other options?
    Regards
     
  7. 2017/11/06
    Evan Omo

    Evan Omo Computer Support Technician Staff

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  8. 2017/11/08
    retiredlearner

    retiredlearner SuperGeek WindowsBBS Team Member

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    Isn't MS support for Vista finished? o_O
     
  9. 2017/11/09
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Yes but that doesn't mean that you can't still install all the updates up through April of 2017.
     
  10. 2017/11/10
    ppeetteerr

    ppeetteerr Well-Known Member Thread Starter

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  11. 2017/11/12
    Evan Omo

    Evan Omo Computer Support Technician Staff

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