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Resolved Windows Update Fails Everytime

Discussion in 'Windows Vista' started by scorpionman, 2011/03/22.

  1. 2011/03/22
    scorpionman

    scorpionman Inactive Thread Starter

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    Hi,

    I have been trying to update my windows from past few months but every time i get a Failed Update infact windows just cant install the updates after downloading it.

    I keep getting the error codes 80070490 & 42B

    I even downloaded the windows update agent but it returned a error Windows Update Agent Installer encountered an unrecoverable error.

    I also downloaded the checksur Windows6.0 KB947821 v12-x86 and ran this file and it seemed pretty fine but still i dont know as to why the upgrade from SP1 to SP2 is unsuccessful as i keep getting the error that some components are missing and the code is 80070490.

    Frankly speaking i have tried every possible way to get the updates in place but in vain.

    Kindly Help..:confused:

    P.S. : Am enclosing the update log in the next post as its too long to be posted here.
     
  2. 2011/03/22
    scorpionman

    scorpionman Inactive Thread Starter

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    The WindowsUpdate Lof File
    --------------------------------------------------------------------------------------
    2011-03-22 21:07:20:613 1248 37c DnldMgr *********** DnldMgr: New download job [UpdateId = {6D6E6258-9427-4130-867A-558428B5F131}.104] ***********
    2011-03-22 21:07:20:614 1248 37c DnldMgr * Queueing update for download handler request generation.
    2011-03-22 21:07:20:614 1248 37c DnldMgr Generating download request for update {6D6E6258-9427-4130-867A-558428B5F131}.104
    2011-03-22 21:07:20:626 1248 37c Handler Generating request for CBS update 6D6E6258-9427-4130-867A-558428B5F131 in sandbox C:\Windows\SoftwareDistribution\Download\eb4c100b401b2d9f2df8c927e3cd774d
    2011-03-22 21:07:20:626 1248 37c Handler Selecting self-contained because update does not have express payload.
    2011-03-22 21:07:20:626 1248 37c Handler Selected payload type is ptSelfContained
    2011-03-22 21:07:20:627 1248 37c Handler Detected download state is dsHavePackage
    2011-03-22 21:07:20:628 1248 37c Handler Request generation for CBS update complete with hr=0x0 and pfResetSandbox=0
    2011-03-22 21:07:20:628 1248 37c DnldMgr *********** DnldMgr: New download job [UpdateId = {AB6B2825-24C6-449D-836E-4B653BD22608}.103] ***********
    2011-03-22 21:07:20:628 1248 37c DnldMgr Regulation: {7971F918-A847-4430-9279-4A52D1EFE18D} - Update AB6B2825-24C6-449D-836E-4B653BD22608 is "PerUpdate" regulated and can NOT download. Sequence 9396 vs AcceptRate 9000.
    2011-03-22 21:07:20:628 1248 37c DnldMgr * Update is not allowed to download due to regulation.
    2011-03-22 21:07:20:628 1248 37c DnldMgr Regulation: {7971F918-A847-4430-9279-4A52D1EFE18D} - Update AB6B2825-24C6-449D-836E-4B653BD22608 is "PerUpdate" regulated and can NOT download. Sequence 9396 vs AcceptRate 9000.
    2011-03-22 21:07:20:628 1248 37c DnldMgr *********** DnldMgr: New download job [UpdateId = {6D6E6258-9427-4130-867A-558428B5F131}.104] ***********
    2011-03-22 21:07:20:630 1248 37c DnldMgr * All files for update were already downloaded and are valid.
    2011-03-22 21:07:20:649 1248 37c Agent *********
    2011-03-22 21:07:20:649 1248 784 AU >>## RESUMED ## AU: Download update [UpdateId = {401465AC-9F14-4D94-833E-CF7CAA7A4971}, succeeded]
    2011-03-22 21:07:20:649 1248 37c Agent ** END ** Agent: Downloading updates [CallerId = AutomaticUpdates]
    2011-03-22 21:07:20:649 1248 37c Agent *************
    2011-03-22 21:07:20:650 1248 784 AU Setting AU scheduled install time to 2011-03-23 05:30:00
    2011-03-22 21:07:20:652 1248 37c DnldMgr *************
    2011-03-22 21:07:20:652 1248 37c DnldMgr ** START ** DnldMgr: Downloading updates [CallerId = AutomaticUpdates]
    2011-03-22 21:07:20:652 1248 37c DnldMgr *********
    2011-03-22 21:07:20:652 1248 37c DnldMgr * Call ID = {8EDF76CC-9013-4760-A957-18CE972D9542}
    2011-03-22 21:07:20:652 1248 37c DnldMgr * Priority = 2, Interactive = 0, Owner is system = 1, Explicit proxy = 0, Proxy session id = -1, ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D}
    2011-03-22 21:07:20:652 1248 37c DnldMgr * Updates to download = 1
    2011-03-22 21:07:20:652 1248 37c Agent * Title = Security Update for Windows Vista (KB2393802)
    2011-03-22 21:07:20:652 1248 37c Agent * UpdateId = {5EB2D6E8-2FB7-4813-AC05-13C229C4D642}.104
    2011-03-22 21:07:20:652 1248 37c Agent * Bundles 1 updates:
    2011-03-22 21:07:20:652 1248 37c Agent * {C0FBD158-5085-4B78-A6B4-9A5FAF2BA15C}.104
    2011-03-22 21:07:20:652 1248 37c DnldMgr *********** DnldMgr: Regulation Refresh [Svc: {7971F918-A847-4430-9279-4A52D1EFE18D}] ***********
    2011-03-22 21:07:20:652 1248 37c DnldMgr * Regulation call complete. 0x00000000
    2011-03-22 21:07:20:655 1248 37c DnldMgr *********** DnldMgr: New download job [UpdateId = {AB6B2825-24C6-449D-836E-4B653BD22608}.103] ***********
    2011-03-22 21:07:20:655 1248 37c DnldMgr Regulation: {7971F918-A847-4430-9279-4A52D1EFE18D} - Update AB6B2825-24C6-449D-836E-4B653BD22608 is "PerUpdate" regulated and can NOT download. Sequence 9396 vs AcceptRate 9000.
    2011-03-22 21:07:20:655 1248 37c DnldMgr * Update is not allowed to download due to regulation.
    2011-03-22 21:07:20:655 1248 37c DnldMgr Regulation: {7971F918-A847-4430-9279-4A52D1EFE18D} - Update AB6B2825-24C6-449D-836E-4B653BD22608 is "PerUpdate" regulated and can NOT download. Sequence 9396 vs AcceptRate 9000.
    2011-03-22 21:07:20:655 1248 37c DnldMgr *********** DnldMgr: New download job [UpdateId = {C0FBD158-5085-4B78-A6B4-9A5FAF2BA15C}.104] ***********
    2011-03-22 21:07:20:656 1248 37c DnldMgr * All files for update were already downloaded and are valid.
    2011-03-22 21:07:20:659 1248 37c Agent *********
    2011-03-22 21:07:20:659 1248 37c Agent ** END ** Agent: Downloading updates [CallerId = AutomaticUpdates]
    2011-03-22 21:07:20:659 1248 37c Agent *************
    2011-03-22 21:07:20:660 1248 784 AU >>## RESUMED ## AU: Download update [UpdateId = {5EB2D6E8-2FB7-4813-AC05-13C229C4D642}, succeeded]
    2011-03-22 21:07:20:660 1248 784 AU AU checked download status and it changed: Downloading is paused
    2011-03-22 21:07:20:660 1248 784 AU Setting AU scheduled install time to 2011-03-23 05:30:00
    2011-03-22 21:07:23:863 1248 37c Report REPORT EVENT: {48DB4C7F-13F0-4578-A132-8196FF34C910} 2011-03-22 21:07:18:863+0530 1 188 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content Install Installation Ready: The following updates are downloaded and ready for installation. This computer is currently scheduled to install these updates on ‎Wednesday, ‎23 ‎March, ‎2011 at 11:00 AM: - Update for Internet Explorer for Windows Vista (KB2467659)
    2011-03-22 21:07:23:863 1248 37c Report REPORT EVENT: {C3BA5C84-0087-41C2-BD4F-E5042F830551} 2011-03-22 21:07:20:158+0530 1 188 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content Install Installation Ready: The following updates are downloaded and ready for installation. This computer is currently scheduled to install these updates on ‎Wednesday, ‎23 ‎March, ‎2011 at 11:00 AM: - Update for Internet Explorer for Windows Vista (KB2467659) - Microsoft SQL Server 2005 Express Edition Service Pack 3 (KB955706)
    2011-03-22 21:07:23:864 1248 37c Report REPORT EVENT: {97DB6C25-775B-48F1-899D-A72AEB5A2ACE} 2011-03-22 21:07:20:358+0530 1 188 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content Install Installation Ready: The following updates are downloaded and ready for installation. This computer is currently scheduled to install these updates on ‎Wednesday, ‎23 ‎March, ‎2011 at 11:00 AM: - Update for Internet Explorer for Windows Vista (KB2467659) - Microsoft SQL Server 2005 Express Edition Service Pack 3 (KB955706) - Security Update for Microsoft .NET Framework 3.5 SP1 on Windows Vista SP1 and Windows Server 2008 x86 (KB2416474)
    2011-03-22 21:07:23:864 1248 37c Report REPORT EVENT: {633DC71C-8E01-4944-B33D-F01F4FD6E0E7} 2011-03-22 21:07:20:609+0530 1 188 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content Install Installation Ready: The following updates are downloaded and ready for installation. This computer is currently scheduled to install these updates on ‎Wednesday, ‎23 ‎March, ‎2011 at 11:00 AM: - Update for Internet Explorer for Windows Vista (KB2467659) - Microsoft SQL Server 2005 Express Edition Service Pack 3 (KB955706) - Security Update for Microsoft .NET Framework 3.5 SP1 on Windows Vista SP1 and Windows Server 2008 x86 (KB2416474) - Microsoft .NET Framework 3.5 SP1 Update for Windows Vista SP1 and Windows Server 2008 x86 (KB982535)
    2011-03-22 21:07:23:864 1248 37c Report REPORT EVENT: {439B0237-A148-48EF-9034-403CC4277572} 2011-03-22 21:07:20:650+0530 1 188 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content Install Installation Ready: The following updates are downloaded and ready for installation. This computer is currently scheduled to install these updates on ‎Wednesday, ‎23 ‎March, ‎2011 at 11:00 AM: - Update for Internet Explorer for Windows Vista (KB2467659) - Microsoft SQL Server 2005 Express Edition Service Pack 3 (KB955706) - Security Update for Microsoft .NET Framework 3.5 SP1 on Windows Vista SP1 and Windows Server 2008 x86 (KB2416474) - Microsoft .NET Framework 3.5 SP1 Update for Windows Vista SP1 and Windows Server 2008 x86 (KB982535) - Cumulative Security Update for ActiveX Killbits for Windows Vista (KB980195)
    2011-03-22 21:07:23:864 1248 37c Report REPORT EVENT: {CD8BB07A-E14C-40E1-AF59-1DD1BEFE2364} 2011-03-22 21:07:20:660+0530 1 188 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content Install Installation Ready: The following updates are downloaded and ready for installation. This computer is currently scheduled to install these updates on ‎Wednesday, ‎23 ‎March, ‎2011 at 11:00 AM: - Update for Internet Explorer for Windows Vista (KB2467659) - Microsoft SQL Server 2005 Express Edition Service Pack 3 (KB955706) - Security Update for Microsoft .NET Framework 3.5 SP1 on Windows Vista SP1 and Windows Server 2008 x86 (KB2416474) - Microsoft .NET Framework 3.5 SP1 Update for Windows Vista SP1 and Windows Server 2008 x86 (KB982535) - Cumulative Security Update for ActiveX Killbits for Windows Vista (KB980195) - Security Update for Windows Vista (KB2393802)
    2011-03-22 21:07:23:865 1248 37c Report CWERReporter finishing event handling. (00000000)
    2011-03-22 21:07:33:827 1248 830 AU No pending client directive
    2011-03-22 21:08:19:728 2808 544 Misc =========== Logging initialized (build: 7.4.7600.226, tz: +0530) ===========
    2011-03-22 21:08:19:728 2808 544 Misc = Process: c:\b77c875eda6ce1ac2c1471d1c63f8382\wusetup.exe
    2011-03-22 21:08:19:727 2808 544 Setup Windows Update Client standalone setup : resource dll path is c:\b77c875eda6ce1ac2c1471d1c63f8382\en\wusetup.exe.mui
    2011-03-22 21:08:19:729 2808 544 Setup Evaluating CBS package "c:\b77c875eda6ce1ac2c1471d1c63f8382\WUClient-SelfUpdate-Core-TopLevel.cab "
    2011-03-22 21:08:19:925 2808 544 Handler FATAL: UH: 0x80070490: EvaluateApplicability failed in CCbs::EvaluateApplicability
    2011-03-22 21:08:19:929 2808 544 Setup WARNING: Failed to evaluate applicability, will try to install anyway, error = 0x80070490
    2011-03-22 21:08:19:929 2808 544 Setup Evaluating CBS package "c:\b77c875eda6ce1ac2c1471d1c63f8382\WUClient-SelfUpdate-ActiveX.cab "
    2011-03-22 21:08:19:966 2808 544 Handler FATAL: UH: 0x80070490: EvaluateApplicability failed in CCbs::EvaluateApplicability
    2011-03-22 21:08:19:967 2808 544 Setup WARNING: Failed to evaluate applicability, will try to install anyway, error = 0x80070490
    2011-03-22 21:08:19:967 2808 544 Setup Evaluating CBS package "c:\b77c875eda6ce1ac2c1471d1c63f8382\WUClient-SelfUpdate-Aux-TopLevel.cab "
    2011-03-22 21:08:20:064 2808 544 Handler FATAL: UH: 0x80070490: EvaluateApplicability failed in CCbs::EvaluateApplicability
    2011-03-22 21:08:20:066 2808 544 Setup WARNING: Failed to evaluate applicability, will try to install anyway, error = 0x80070490
    2011-03-22 21:08:30:175 2808 544 Setup wusetup has finished. Exit code is 490. Reboot is NOT needed
    2011-03-22 21:09:34:318 1528 610 Misc =========== Logging initialized (build: 7.4.7600.226, tz: +0530) ===========
    2011-03-22 21:09:34:318 1528 610 Misc = Process: c:\7ce8b3b0430ed26a1add4e1235\wusetup.exe
    2011-03-22 21:09:34:316 1528 610 Setup Windows Update Client standalone setup : resource dll path is c:\7ce8b3b0430ed26a1add4e1235\en\wusetup.exe.mui
    2011-03-22 21:09:34:318 1528 610 Setup Evaluating CBS package "c:\7ce8b3b0430ed26a1add4e1235\WUClient-SelfUpdate-Core-TopLevel.cab "
    2011-03-22 21:09:34:519 1528 610 Handler FATAL: UH: 0x80070490: EvaluateApplicability failed in CCbs::EvaluateApplicability
    2011-03-22 21:09:34:523 1528 610 Setup WARNING: Failed to evaluate applicability, will try to install anyway, error = 0x80070490
    2011-03-22 21:09:34:523 1528 610 Setup Evaluating CBS package "c:\7ce8b3b0430ed26a1add4e1235\WUClient-SelfUpdate-ActiveX.cab "
    2011-03-22 21:09:34:560 1528 610 Handler FATAL: UH: 0x80070490: EvaluateApplicability failed in CCbs::EvaluateApplicability
    2011-03-22 21:09:34:561 1528 610 Setup WARNING: Failed to evaluate applicability, will try to install anyway, error = 0x80070490
    2011-03-22 21:09:34:561 1528 610 Setup Evaluating CBS package "c:\7ce8b3b0430ed26a1add4e1235\WUClient-SelfUpdate-Aux-TopLevel.cab "
    2011-03-22 21:09:34:659 1528 610 Handler FATAL: UH: 0x80070490: EvaluateApplicability failed in CCbs::EvaluateApplicability
    2011-03-22 21:09:34:661 1528 610 Setup WARNING: Failed to evaluate applicability, will try to install anyway, error = 0x80070490
    2011-03-22 21:09:40:222 1528 610 Setup wusetup has finished. Exit code is 490. Reboot is NOT needed
    2011-03-22 21:10:17:208 1248 d6c AU Getting featured update notifications. fIncludeDismissed = true
    2011-03-22 21:10:17:208 1248 d6c AU No featured updates available.
     

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  4. 2011/03/22
    retiredlearner

    retiredlearner SuperGeek WindowsBBS Team Member

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  5. 2011/03/22
    scorpionman

    scorpionman Inactive Thread Starter

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    Hi Neil,

    I tried to view the CBS log file by elevating the rights to administrator but it still says Access Denied.
    Also, due o the update not being installed i a unable to run Windows 7 Upgrade Advisor as it becomes unresponsive on start up.
     
    Last edited: 2011/03/23
  6. 2011/03/24
    Arie

    Arie Administrator Administrator Staff

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    Arie,
    #5
  7. 2011/03/24
    scorpionman

    scorpionman Inactive Thread Starter

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    Hi Arie,

    Thanks for the reply. I tried running commands from the link on cmd and below are the results.
    Most of the commands were successful but the list below shows the errors that i got.
    Also i tried running the Windows Update Agent Installer but it returned a command "The Windows Update Agent Installer encountered an unrecoverable error ".


    Del "%ALLUSERSPROFILE%\Application
    COULD NOT FIND c:\programdata\application

    Data\Microsoft\Network\Downloader\qmgr*.dat "
    The system cannot find the path specified

    regsvr32.exe mshtml.dll
    regsvr32.exe shdocvw.dll
    regsvr32.exe browseui.dll
    regsvr32.exe msxml.dll
    regsvr32.exe ole32.dll
    regsvr32.exe qmgr.dll
    The file was loaded but the entry point dllregisterserver was not found

    regsvr32.exe gpkcsp.dll
    regsvr32.exe sccbase.dll
    regsvr32.exe slbcsp.dll
    regsvr32.exe initpki.dll
    regsvr32.exe wuaueng1.dll
    regsvr32.exe wucltui.dll
    regsvr32.exe wuweb.dll
    regsvr32.exe muweb.dll
    The module failed to load

    netsh reset winsock
    The following command was not found
     
  8. 2011/03/25
    Arie

    Arie Administrator Administrator Staff

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    You need to make sure to enter the command as one line:

    Del "%ALLUSERSPROFILE%\Application Data\Microsoft\Network\Downloader\qmgr*.dat "

    I would suggest you run the Fix it tool instead.
     
    Arie,
    #7
  9. 2011/03/26
    scorpionman

    scorpionman Inactive Thread Starter

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    Thanks a ton for the help Arie.
     
  10. 2011/03/27
    Admin.

    Admin. Administrator Administrator Staff

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    Does that mean you were able to fix it?

    If so, please mark your thread as 'Resolved'.

     
  11. 2011/03/29
    scorpionman

    scorpionman Inactive Thread Starter

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    I had to actually run a clean boot on my laptop and now its working as brnad new. My system is also able to download and install latest updates without any problems.

    Thank you very much for all the help and suggestions.:)
     

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