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windows shuts down when i try to run a game

Discussion in 'Windows 7' started by gifted, 2010/04/28.

  1. 2010/04/28
    gifted

    gifted Inactive Thread Starter

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    ok so when i try to run Lineage II Epilogue the whole screen goes blue and system dump is activated or something like that and its every time i run that game. After i turn my PC back on i get a pop up saying that windows had unexpected shutdown and in detail i get this Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.256.1
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 1000008e
    BCP1: C0000005
    BCP2: A020CFF8
    BCP3: A0B349EC
    BCP4: 00000000
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\042810-22370-01.dmp
    C:\Users\Mantas\AppData\Local\Temp\WER-85238-0.sysdata.xml

    Read our privacy statement online:
    http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

    If the online privacy statement is not available, please read our privacy statement offline:
    C:\Windows\system32\en-US\erofflps.txt
    could some one tell me how to make it that my windows wouldnt shut down when i run that game?
     
  2. 2010/04/28
    goddez1

    goddez1 Inactive

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    Hi gifted,

    Looks like you need to check for and possibly adjust your options so a reboot does not occur on a bluescreen/crash:
    Suggest you remove the "automatically restart option" from startup and recovery, if you have not done so, do the following:

    >Right click "My Computer" and choose Properties.
    >Click on "Advanced System Settings" (in the top left),
    >then the "Advanced tab.
    >go to the "Settings" button listed under "Startup and Recovery ".
    >In the middle of this box under "System failure" there is a check box next to > "Automatically restart ". Uncheck this box.
    >Now OK out of "Startup and Recovery" and "System Properties "

    Hopefully this will allow an error, that makes since, to be captured by windows.

    ----------------------------
    Have you tried a game support or fan forum, for Lineage 2, to find your answers? Something like this one: This is filtered search of the forum using "windows 7" as filter:

    http://boards.lineage2.com/search.php?searchid=1753274

    This is front door support and issues:
    http://help.ncsoft.com/cgi-bin/ncso...=0&p_page=1&p_pv=1.10&p_prods=10&prod_lvl1=10
     
    Last edited: 2010/04/29

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  4. 2010/04/29
    Arie

    Arie Administrator Administrator Staff

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    Start by testing your memory. Run Memtest86 or Windows Memory Diagnostic.

    Windows 7 DVD also includes a memory testing option called Windows Memory Diagnostic which can be accessed by booting off your Windows DVD, choosing your language/keyboard options, and clicking the link Repair your computer at the bottom left on the Install Now screen. When prompted select your Windows Installation and click Next, here you can select the Windows Memory Diagnostic option.

    Please note:

    To work around the above, test the installed RAM in various configurations. If you have a single module, swap it around the slots. If you have a pair of modules, run each one singly, swapping between slots; and then run them in pairs swapping between pairs of slots. If you have 2 sets of matched modules do not get them mixed up.
     
    Arie,
    #3

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